Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Subaru
Bensenville, IL
3,808 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
If you have any questions or concer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,808 reviews
April 07, 2020
Great experience overall Mike was very upfront with me and explained every step of the way in detail. Great experience thanks to him. He's a down to earth guy and is able to m Mike was very upfront with me and explained every step of the way in detail. Great experience thanks to him. He's a down to earth guy and is able to make you feel comfortable throughout the experience. More
by justin.safford
Employees Worked With
Michael Sinacola
April 07, 2020
Extremely happy! I was so very fortunate to have worked with Joe Lewicki for my 2nd Subaru purchase. He was wonderful to deal with - and five stars just aren't enough I was so very fortunate to have worked with Joe Lewicki for my 2nd Subaru purchase. He was wonderful to deal with - and five stars just aren't enough to indicate how happy I am with his help. Joe was professional, very patient and spent a lot of time with me. Could not have asked for more and will recommend him - as well as Grand Subaru as THE "go to" Subaru dealership - without any hesitation in the future. More
by Joanne B.
April 07, 2020
They offered a great price, accommodated my needs and requests, and took care of the car buying process quickly and efficiently. Joe Lewicki was my salesman. He was a good guy, not pushy, and I would rec requests, and took care of the car buying process quickly and efficiently. Joe Lewicki was my salesman. He was a good guy, not pushy, and I would recommend him to anyone. More
by Bob
Employees Worked With
Joe Lewicki
April 07, 2020
No push just facts Ramon was very considerate and respectful to our needs. He questioned what we were looking for then searched his inventory to meet our wants and needs Ramon was very considerate and respectful to our needs. He questioned what we were looking for then searched his inventory to meet our wants and needs. Each of the options were made available to our inspection. Once decision was made it was a sit down and discuss options being introduced to each with full explanation. No push just the facts. As the day grew on and a breakfast less morning started to show in my character with my resembling a Snickers commercial, Ramon took a break from his work and offered us coffee and a muffin to bring my blood sugar back in line. Costco membership refereed me to Grand Subaru. I visited a couple other Subaru dealerships prior to Grand Subaru, none could compare. I will deal with Ramon and Grand Subaru any day and refer others to them. I also want to mention Linda Martinez in Finance. She placed the best deal for me before anything else More
by fjkraut
April 06, 2020
Picked up my new Ascent I ordered a new Ascent back in late February, Surprisingly it made it through the assembly line before it closed down. Just picked it up this past I ordered a new Ascent back in late February, Surprisingly it made it through the assembly line before it closed down. Just picked it up this past week in the midst of our pandemic outbreak. Kiril and everyone associated with the dealer were very cognizant of the seriousness of the pandemic, social distancing and maintaining a very clean and sterile environment. Kiril and the and the rest of the team and Grand provided a very professional and friendly environment despite the highly unusually circumstances we now live in. I appreciate their assistance, all the presales work and review of contract/financing we were able to do over the phone and via email so as to minimize our face to face contact. Thanks Randy More
by rcetin
April 05, 2020
Mike and Nealy are 2 great employees at Grand Subaru easy to work with and honesty without the B.S. found at other dealerships. Very helpful and gave me great deal on my new Impreza. I would highly recommen to work with and honesty without the B.S. found at other dealerships. Very helpful and gave me great deal on my new Impreza. I would highly recommend this dealership to anyone buying a new vehicle. More
by Wayne
April 04, 2020
Easiest Car buying experience ever! Thanks Cameron Cameron was super helpful, everything very straightforward and hassle free! Thanks Cameron, Lou and Linda for all your help. Loving the new Outback so Cameron was super helpful, everything very straightforward and hassle free! Thanks Cameron, Lou and Linda for all your help. Loving the new Outback so far! More
by noah86
Employees Worked With
Linda Martinez, Cameron Haque
April 04, 2020
Our experience with Ramon was one of the best encounters we have ever with purchasing a car. He listened to what we wanted and was very informative about our questions. We would definitely recommend him to we have ever with purchasing a car. He listened to what we wanted and was very informative about our questions. We would definitely recommend him to someone who is purchasing a car. More
by rcronin77@comcast.net
Employees Worked With
April 01, 2020
Pleasant and hassle free Our experience with Grand Subaru was very pleasant and hassle free. Nealy Anderson, our salesperson, was extremely knowledgeable and easy to work with Our experience with Grand Subaru was very pleasant and hassle free. Nealy Anderson, our salesperson, was extremely knowledgeable and easy to work with. My wife and I will definitely return to Nealy and Grand for our next Subaru. More
by jfmu
April 01, 2020
Just wanted to say grand Subaru is a awesome place to shop for a car. Sales are awesome not pushy and don’t hassle you with no add ons. I will be back for another car or suv for sure! shop for a car. Sales are awesome not pushy and don’t hassle you with no add ons. I will be back for another car or suv for sure! More
by Juarezphil
