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Grand Subaru
Bensenville, IL
3,808 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,808 reviews
April 16, 2020
I had a great experience purchasing my impreza through Joe. He was very helpful and made the whole car buying experience quick and stress free. Joe. He was very helpful and made the whole car buying experience quick and stress free. More
by beccakelley117
April 15, 2020
Just leased my 4th Outback This is a difficult time, considering the coved19 restrictions, to lease a new car. The dealership and Ramon handled the transaction with no problem. This is a difficult time, considering the coved19 restrictions, to lease a new car. The dealership and Ramon handled the transaction with no problem. I received quotes from two other dealers and the no haggle price from Grande was the best. I, in fact had another dealer tell me that they usually cannot beat Grande The actual closing took less than two hours by appointment and Ramon even came in to let me in the door on his day off. He introduced my to the lease manager and remained till the end to check me out on the new car. I love the car and the service was great. By the way, my daughter just bought her new Subaru Forester from Grande a couple months ago, She has been wanting one ever since driving my outbacks for the last 8 years. More
by bob
Employees Worked With
April 15, 2020
Great Customer Service Amid Coronavirus Pandemic Joe was a pleasure to work with while getting my new car last week. The process was smooth and he made it easy to manage during a time when social dis Joe was a pleasure to work with while getting my new car last week. The process was smooth and he made it easy to manage during a time when social distancing is at its height. Thanks Joe and Grand Subaru for the help getting me into a great car. Brandon Metz in finance was extremely thoughtful as well during the financing and warranty explanation process. Much appreciated. More
by satisfiedcustomer
Employees Worked With
Joe Lewicki, Brandon Metz
April 14, 2020
Low Price, Transparent, No-Haggle Experience My name is Daniel and I live in Nashville, Tennessee, and I recently purchased a new 2020 Outback from Grand Subaru. I found out about Grand through My name is Daniel and I live in Nashville, Tennessee, and I recently purchased a new 2020 Outback from Grand Subaru. I found out about Grand through an Outback message board and decided to reach out to them for a quote. Unlike most dealerships, Grand provided me a written quote on the vehicle within an hour. Most other dealerships would call and want me to come to the dealership to talk numbers. The quote Grand provided me was over $3,000 less than what I could get locally in Nashville. Grand's quote also included only two additional fees: Illinois Documentation and License Plate. I was admittedly a bit concerned about making the trip to Chicago and them trying to add some additional fees at the last minute. This was not the case, everything was just as Ramon and I had already discussed. Grand and Ramon definitely made the 14-hour roundtrip worth my time, and I would absolutely recommend them to anyone in the market for a new Subaru. More
by wrighdc
Employees Worked With
April 14, 2020
Michael was great!! He was on the spot with sending the information I asked for and answering questions. Easy to work with and would recommend him to friends and family. information I asked for and answering questions. Easy to work with and would recommend him to friends and family. More
by Joe K
Employees Worked With
Michael Sinacola, Brandon Metz
April 13, 2020
New Subaru Outback Limited XT Purchase Working with Ramon Cintron was truly a 5 star experience. From the offer through purchase, Ramon kept me up to date on the delivery process. I did a Working with Ramon Cintron was truly a 5 star experience. From the offer through purchase, Ramon kept me up to date on the delivery process. I did a lot of research and knew what I wanted and Ramon found the Outback that met my needs. The entire dealership team, Ramon, Sandy and Brandon pitched in to make the buying experience a painless process. More
by Steve-T
April 11, 2020
Informative, helpful, accommodating and efficient! Mike showed me a couple cars at my request and walked us through concerns, questions and process. He even stayed past closing to finalize the deal an Mike showed me a couple cars at my request and walked us through concerns, questions and process. He even stayed past closing to finalize the deal and make sure I could leave in my new car. Above and beyond! Thanks again! More
by nate.crawford
Employees Worked With
Michael Sinacola
April 08, 2020
New Crosstrek Purchase Great communication throughout the whole process. It was no haggling and feeling like you are forced into anything. Nealy was very patient as I did Great communication throughout the whole process. It was no haggling and feeling like you are forced into anything. Nealy was very patient as I did my research and was weighing out my options and even directed me to how to obtain coupons for future purchase. Jeff was great to close the deal since Nealy was in home shelter for her protection. They really followed well with the hygiene during this Covid situation and stayed personable despite needing the social distance. More
by Missma926
Employees Worked With
Other Employees :
Aura Soberanis, Vee Banjac
April 08, 2020
Hats off to Drew, he’s very knowledgeable and will go out of his way to help a customer. I’m from out of state and he offered different ways to work with me during this epidemic of Covid-19. I highly recomme of his way to help a customer. I’m from out of state and he offered different ways to work with me during this epidemic of Covid-19. I highly recommend him in your next buy. Thank you Drew More
by Alfredo
