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Grand Subaru
Bensenville, IL
3,808 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,808 reviews
April 28, 2020
Great Customer Service I enjoyed my car buying experience at Grand Subaru. I was happy to see they were taking necessary precautions with the COVID-19 situation going on. Th I enjoyed my car buying experience at Grand Subaru. I was happy to see they were taking necessary precautions with the COVID-19 situation going on. The salesman, Mark Hoen, was great to work with. They were not pushy or demanding in any way which I sincerely appreciated. Mark and the team were able to find a car that fit my family and I. Al Hassan was great to talk to and did a nice job helping me understand the financial side of the purchase I was making. I would definitely do business here again. More
by kevinfitz8
April 27, 2020
Knowledge, forthcoming, and direct. My experience was probably the smoothest and fastest Ive ever had. A very special “thank you” goes out to Ramon and Linda. You are both aces in my book. probably the smoothest and fastest Ive ever had. A very special “thank you” goes out to Ramon and Linda. You are both aces in my book. More
by Pf123
April 26, 2020
Bought a 2020 Outback, love this SUV. Andrew was my online salesman and did an excellent job. Got me a great price, took a test drive and then over the next few weeks we kept in touch. I looked at a online salesman and did an excellent job. Got me a great price, took a test drive and then over the next few weeks we kept in touch. I looked at a couple other SUVs but loved the technology of the Outback. Did the final negotiations, made an appointment and bought the Outback at 0% interest. Andrew took the time to go over all the bells and whistles. I appreciated that. Was a great experience, everyone at this dealership was happy and helpful. Grand Subaru is the place to buy your next car. Was a great experience. More
by kevin.bailey58
April 25, 2020
TOP NOTCH and CUSTOMER FRIENDLY Right from the beginning I started looking for the New 2020 Subaru Outback, this dealership was very proactive in contacting me and giving me full det Right from the beginning I started looking for the New 2020 Subaru Outback, this dealership was very proactive in contacting me and giving me full details about the car and the best quote for the vehicle and my 2012 Subaru Outback Trade in price. Afiza, Sales person was able to quickly understand my expectations and provided me with full details. Later, when I went to the store, she greeted me very well and took lot of time in negotiaition with patience and finally gave me an excellent price I was looking for which other dealers couldn't offer me. She is an excellent sales person with niche skills towards customer satisfaction. Finally, Brandon, the Finance manager closed the paperwork smoothly in no time. Great work Brandon! I strongly recommend Afiza for all your needs to buy your New Subaru cars. More
by baala_pr
April 25, 2020
My wife and I had an excellent experience buying our new car from Cameron at Grand Subaru. Cameron was so knowledgeable and attentive in walking my wife and I through the features and specifications of The car from Cameron at Grand Subaru. Cameron was so knowledgeable and attentive in walking my wife and I through the features and specifications of The cars we were interested in, and that helped us greatly in making a confident choice of purchase. The process of completing the sale was quick, straightforward, and I felt everyone we worked with was up front with us, and we never felt pressured. Based on my experience I would highly recommend Grand Subaru. More
by Jacob
April 23, 2020
Great car buying experience This was my third Subaru purchased from Grand Subaru and I would highly recommend them! Grand Subaru was the best deal I could find and it didn't requ This was my third Subaru purchased from Grand Subaru and I would highly recommend them! Grand Subaru was the best deal I could find and it didn't require any negotiation. Ramon and Brandon were both easy to work with. More
by Mark A
April 23, 2020
Always nice people sales and service. Always nice people sales and service. I have purchased 2 cars from Grand and have serviced 4. I have frequently recommended this dealer to others. Always nice people sales and service. I have purchased 2 cars from Grand and have serviced 4. I have frequently recommended this dealer to others. More
by satisfied
April 22, 2020
Easy car buying experience This is the 3rd Outback I've bought from Grand Subaru. Working with Ramon and Sandy was very easy. It was a no pressure car buying experience. Pric This is the 3rd Outback I've bought from Grand Subaru. Working with Ramon and Sandy was very easy. It was a no pressure car buying experience. Pricing from Sandy was also very easy. She gave me Grand's price, which was the cheapest price I could find, no negotiating needed. Upon delivery there were some scratches on the front bumper. Ramon quickly had service put a new bumper on the car. Great job guys! More
by Jim
April 21, 2020
Grand Subaru was a fantastic dealership. Their knowledge helpfulness and drive made us feel welcome. The car that we bought will make us very happy for years to come thank you Grand Subaru. helpfulness and drive made us feel welcome. The car that we bought will make us very happy for years to come thank you Grand Subaru. More
by Amy P.
Employees Worked With
Michael Sinacola, Brandon Metz
April 20, 2020
Purchased my first car from a dealership here. Couldn't have asked for a friendlier staff or an easier time. It was very quick and easy with almost no hiccups along the way. Very thankful for everything th have asked for a friendlier staff or an easier time. It was very quick and easy with almost no hiccups along the way. Very thankful for everything they did for me. More
by Christian hauck
