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Grand Subaru

Bensenville, IL

4.9
3,808 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us. Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst. To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice. We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have. Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important. If you have any questions or concer
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125 W Grand Ave

Bensenville, IL

60106

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Showing 3,808 reviews

May 11, 2020

Amazing service! It was my first time buying a car and Joe made the entire process easy! He was very knowledgable and made the experience stress free. The process of b More

by Juli R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lewicki
May 13, 2020 -

Grand Subaru responded

Thanks for the positive review and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2020

Well worth the 500 mile trip! Found the exact used car I wanted. A MT Forester with a Sunroof! Trace and Brandon were very flexible and got everything taken care of 4 states away. Drove 7.5 hrs to get the c More

by jrhyett
Recommend Dealer
Yes
Employees Worked With
Brandon Metz, Trace Peterson
May 12, 2020 -

Grand Subaru responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2020

When it came to getting me what I wanted, Michael put my interest and needs on the very top of the priority’s list. He was very attentive to my comfort and was not satisfied until I was satisfied. More

by Carreto74
Recommend Dealer
Yes
Employees Worked With
Michael Sinacola
May 11, 2020 -

Grand Subaru responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Grand Subaru!

May 09, 2020

Only Dealership I Have Ever Bought More Than One Car At This is our 5th Subaru and the only one we have bought at the dealership that a previous one came from. The selection and price is hard to beat and no More

by Karen G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Metz
May 11, 2020 -

Grand Subaru responded

Hello Karen, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2020

Internet is the way to buy a car! Started my search for a new Forester with the internet and was directed to Grand Subaru. Nealy Anderson was knowledgeable, informative, and helpful w More

by Louise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Metz
May 09, 2020 -

Grand Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving our dealership! Safe travels!

May 08, 2020

Great car, excellent service and quickly in and out This week, I treated myself to the 2020 Outback TX. Awesome car and outstanding service. I got exactly the car I wanted and was able to test drive it More

by FRAUBURRITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Drouin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Cuttone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Lewicki, Brandon Metz
May 09, 2020 -

Grand Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 07, 2020

Mark provided excellent service! Wonderful communication through both email/text and in person, and incredibly polite. Really put in the effort to work with me and make sure I was informed & satisfied as a More

by imarrin
Recommend Dealer
Yes
Employees Worked With
Mark Hoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Grand Subaru responded

Hi Imarrin, thank you for taking the time to leave a review for us at Grand Subaru. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 07, 2020

Brianna Bartoli worked with me over several months via email, checking in periodically, determining what I was looking for and when I might be ready to purchase. Brianna was very patient, no pressure, g More

by lmull252
Recommend Dealer
Yes
Employees Worked With
Bartoli, Brianna
May 09, 2020 -

Grand Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 06, 2020

Afiza was very kind and helpful with my purchase of my 2017 Honda Civic Si. I will recommend her to my friends if they are looking to purchase a vehicle. Thank you Afiza for your help and my purchase of m More

by vsoto272
Recommend Dealer
Yes
Employees Worked With
Afiza Abaihanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Grand Subaru responded

Hi, we're happy you found Afiza to be so kind and helpful during your experience here. We hope you continue to choose us for all your automotive needs! Take care!

May 06, 2020

Making it easy Sharlene Titre and the entire team at Grand Subaru made it easy for me to find the right car, get it quickly, line up financing, and drive away a happ More

by Sean Connell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharlene Titre, Linda Martinez
May 09, 2020 -

Grand Subaru responded

Sean, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope you continue to choose us for all your automotive needs! Take care!

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