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Grand Subaru
Bensenville, IL
3,809 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,809 reviews
May 29, 2020
I had a good experience with Afiza. She made sure I got all I was looking for. The best thing for me was I didn’t spend a lot of time to close the deal because Afiza helped me so much. all I was looking for. The best thing for me was I didn’t spend a lot of time to close the deal because Afiza helped me so much. More
by MkM
May 28, 2020
Cameron was great work with. I was purchasing a new car and Cameron was very helpful. I needed time to think through my decision and ask questions, and he was very patient and responsive through the proces and Cameron was very helpful. I needed time to think through my decision and ask questions, and he was very patient and responsive through the process, not pushing me at any point. I appreciated his thoroughness and clear and straightforward communication. Also, Linda in Financing was extremely helpful, also taking the time to explain things to me as I asked questions. Thanks, all! More
by Ksi1200
Employees Worked With
Linda Martinez, Cameron Haque
May 27, 2020
Great Experience Buying a New Outback It's been almost 15 years since I purchased a car. I was not looking forward to doing so again. Despite that, my experience with Joe at Grand Subaru w It's been almost 15 years since I purchased a car. I was not looking forward to doing so again. Despite that, my experience with Joe at Grand Subaru was fantastic. He was responsive, upfront, found the car I wanted faster than expected, and made sure I was completely satisfied. It's great to be driving a Subaru again! More
by gcschmit
Employees Worked With
Joe Lewicki
May 27, 2020
Recently worked with Sandy, Nealy, and Afiza on an internet purchase. When I arrived at the dealership, Afiza worked with me to process the loan app, go through the features, and make sure my daughte internet purchase. When I arrived at the dealership, Afiza worked with me to process the loan app, go through the features, and make sure my daughter and I were comfortable. She was a pleasure to work with. Al, the finance manager, was also a pleasure to work with. More
by Jeff
May 26, 2020
Always a great experience at Grand! Highly Recommended! Outstanding sales force along with perfect leadership. Service department is outstanding as well and they truly care about the cus Highly Recommended! Outstanding sales force along with perfect leadership. Service department is outstanding as well and they truly care about the customers and trying to make people happy. This was my 4th Subaru purchased through Grand because they provide the excellent customer service and fair pricing. Jeff is simply the best salesman I have ever encountered; extremely knowledgeable, very low pressure and so very willing to work with the customer. This purchase was especially challenging because of the pandemic, but Jeff made it quick and easy with nearly every step of the process done online. The in-person appointment was fast, and thorough. Great communication throughout the whole process. It was no haggling and Jeff offered me the best price in Chicagoland. Even for my trade-in, got more than I expected! As usual, Grand did an awesome job! More
by BJ
Employees Worked With
May 26, 2020
Everyone was great. Very helpful and on top of their game, especially considering Covid 19 issues. It was the best buying experience I've had! game, especially considering Covid 19 issues. It was the best buying experience I've had! More
by Jan T
Employees Worked With
Other Employees :
Brandon Metz
May 26, 2020
Exceeds expections I had a wonderful time shopping with Grand Subaru. Cameron was very professional. He was very helpful with all my needs. Super patient will all my req I had a wonderful time shopping with Grand Subaru. Cameron was very professional. He was very helpful with all my needs. Super patient will all my request and really went an extra mile fulfilling it. He is very straightforward and not pushy at all. Will definitely recommend Cameron for a hassle free experience. More
by jvyang
Employees Worked With
Cameron Haque
May 23, 2020
Ramon Cintron was very professional and a pleasure to work with during the purchase of my new vehicle from Grand Subaru. Ramon helped me purchase the Subaru of my dreams! He showed me all the different o work with during the purchase of my new vehicle from Grand Subaru. Ramon helped me purchase the Subaru of my dreams! He showed me all the different options, pricing, and detailed specifics. Ramon answered all my questions thoroughly and helped me guide me during purchasing process. I would recommend contacting Ramon if you want to buy a new Subaru and definitely purchase from Grand Subaru. They have the best pricing. More
by Thomas C.
May 22, 2020
Great used car sales experience I had never bought a used car before so I was a little unsure of what to expect. Working with Matt Dwral, the whole process went smoothly and efficien I had never bought a used car before so I was a little unsure of what to expect. Working with Matt Dwral, the whole process went smoothly and efficiently. Matt was very helpful and courteous. The car was very competitively priced (I did a lot of research!) and since it was also Subaru certified it made the final deal very satisfying. I actually may never by a brand new car again. FYI -This was my 5th Subaru and the first one I purchased from Grand Subaru. More
by xcskier
May 19, 2020
I had a very long car buying process that spanned 3 states and almost 2 months. 6 different car dealers later, I picked up my 2020 Subaru Forester yesterday and met Afiza in person for the first time. states and almost 2 months. 6 different car dealers later, I picked up my 2020 Subaru Forester yesterday and met Afiza in person for the first time. Grand Subaru is so lucky to have this wonderful woman on staff. This was my first car buying process and I was doing it from South Carolina. I was in contact with many different dealers during this process and Afiza’s attitude and care were a big reason why I decided to buy my car from Grand Subaru. She was the only representative that seemed to be honest and truly care about my car buying experience. She made the process feel simple and comfortable. After meeting her yesterday, I was not disappointed with her in-person performance. She made sure I knew all the important features and details of my new car and was very personable. I had a great experience working with Afiza and Grand Subaru. More
by Hunter
