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Grand Subaru
Bensenville, IL
3,827 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,827 reviews
November 04, 2024
I was on the market for a new Subaru Outback and had specific criteria in mind. Jeff was the only responding gentleman to diligently followed up with offers till we hit on the right one. I shall reach specific criteria in mind. Jeff was the only responding gentleman to diligently followed up with offers till we hit on the right one. I shall reach out to Grand Subaru and Jeff in particular in the future since I buy once every three years! More
by Preston
Employees Worked With
November 02, 2024
I wholeheartedly recommend Afiza and Santi when purchasing a Subaru. Afiza was my first contact with Grand Subaru. She guided me through the entire process as to how to get to know this car - the S purchasing a Subaru. Afiza was my first contact with Grand Subaru. She guided me through the entire process as to how to get to know this car - the Subaru Forester. My first drive sold me, although I took my time to try other cars. Nothing else matched how much I like this car. Santi Valdez was my next contact. We went for another test drive a little longer than I did before, and I made my decision to purchase that model. I wholeheartedly recommend Santi as your next person to buy a car from. He was patient, personable, and quite knowledgeable. More
by Lana McBride
November 01, 2024
I’m very happy with Crosstek. Andrew was my sales rep and he made it very easy for me to hand shake and make a deal. Andrew was my sales rep and he made it very easy for me to hand shake and make a deal. More
by TN
October 29, 2024
We drove more than 3 hours to purchase a ‘24 Ascent and were most pleased with our Grand Subaru experience! Jeff Schade walked us through the purchase and answered all of our questions. We look forward t were most pleased with our Grand Subaru experience! Jeff Schade walked us through the purchase and answered all of our questions. We look forward to working with Jeff again one day and will recommend him and Grand Subaru to our family and friends. More
by Dee
Employees Worked With
October 29, 2024
I was told awhile back to never buy a car off of Grand Ave. After going to Grand Subaru my thought process has changed. My Sale Consultant Andrew was straight forward, honest and knowledgeable and all and Ave. After going to Grand Subaru my thought process has changed. My Sale Consultant Andrew was straight forward, honest and knowledgeable and all and all a good guy. He was also willing to go the extra mile to help me out. Most Sales Consultants can come off pushy and jerkish, but wasn't like that. I liked how he tries to give Sales Consultants a better name and give the customer a better buying experience. One of the things I like about this dealership was they are very big on customer service and that helps with the overall experience. The financial guys were great has well. My experience at Grand Subaru was smooth and pretty painless and actually enjoyable. If you are out in the market to get a Subaru I highly recommend giving this dealership a shot. More
by Antoine.babicz
October 25, 2024
We drove 3 hours from Indianapolis to purchase our 24 Ascent from Grand Subaru and greatly appreciate the top notch experience we had with Jeff Schade. I will highly recommend to family and friends. Ascent from Grand Subaru and greatly appreciate the top notch experience we had with Jeff Schade. I will highly recommend to family and friends. More
by Dee
Employees Worked With
October 09, 2024
We had a great experience at Grand Subaru. Santi, our sales rep, and Andrew, the business manager, listened to us, worked to make sure our needs were met, and were knowledgeable, professional Santi, our sales rep, and Andrew, the business manager, listened to us, worked to make sure our needs were met, and were knowledgeable, professional, and very personable. There were no shady sales tactics, just very good customer service and a real concern for getting us what we were looking for. I highly recommend Grand Subaru. More
by jpmolloy317
October 04, 2024
Great customer service and professional environment all around. My car was repaired on time, and the rental vehicle worked great. I’ve been coming to this location for 9+ years. around. My car was repaired on time, and the rental vehicle worked great. I’ve been coming to this location for 9+ years. More
by J
Employees Worked With
Karolina
October 03, 2024
Jeff helped us purchase our first Subaru and made the process awesome. We felt very comfortable with the process as they were thoroughly explained. Keep up the great job! process awesome. We felt very comfortable with the process as they were thoroughly explained. Keep up the great job! More
by Pat
October 01, 2024
Top notch service department many thanks to Joe Bednarek always takes care of any problem I have and tells me in detail any issues. xxxxxxto the mechanics as well for an excellent job on my last visit! Woul always takes care of any problem I have and tells me in detail any issues. xxxxxxto the mechanics as well for an excellent job on my last visit! Would not even consider going anywhere else! More
by Dennisbrown93
Employees Worked With
