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Grand Subaru

Bensenville, IL

4.9
3,810 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us. Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst. To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice. We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have. Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important. If you have any questions or concer
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125 W Grand Ave

Bensenville, IL

60106

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Showing 3,810 reviews

July 20, 2020

Attentive and Friendly! From the minute I walked in, Mark was very kind and helpful. He was with me from my test drive all the way to the end of my purchase of a new car. I n More

by JamieP
Recommend Dealer
Yes
Employees Worked With
Mark Hoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Grand Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 19, 2020

Satisfied! Grand Subaru from start to finish was a very good purchasing experience. We visited three dealerships looking for our new car and Cameron, Ramon, and More

by CJ
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hassan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Haque
Jul 21, 2020 -

Grand Subaru responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grand Subaru. Please let us know if you have any additional questions about services you received and thank you again for choosing Grand Subaru!

July 19, 2020

Andrew Jennings Andrew was very accommodating and helpful in showing us the workings of the accessories. He was willing to work with us and got me the car that I wan More

by sharonborer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Metz
Jul 21, 2020 -

Grand Subaru responded

Sharonborer, thank you for your kind review; we are happy to pass along your comments to the team here at Grand Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 19, 2020

No-brainer to work with Nealy We had negative experiences with other Subaru dealerships until we worked with Nealy at Grand Subaru. She was super helpful and patient explaining ev More

by ktj0529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Grand Subaru responded

Hi, thank you so much for your positive comments about Grand Subaru! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 18, 2020

SEE BOB! Bob helped me buy a subaru and was very helpful and knowledgable. He did not try to push anything onto me and assessed my needs as to what I needed! I More

by SubaruLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Grand Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 18, 2020

Easy and seamless! Went to Grand Subaru after shopping around at other Subaru locations. Grand Subaru provided me by far the best and most easy car buying experience I' More

by KevinSkinner10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiril Velkov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Grand Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 17, 2020

Kiril was extremely helpful with purchasing my first car. He answered all of my questions and had the car ready for me to test drive. The paperwork was completed quickly and I was very happy with my purchase More

by MS
Recommend Dealer
Yes
Employees Worked With
Kiril Velkov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Martinez
Jul 20, 2020 -

Grand Subaru responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! We hope to be of service to you again! Take care!

July 17, 2020

I recently bought my Subaru Forester and I was very happy with Andrew Jennings who provided me with excellent service. Great job! I will definitely recommend this facility. More

by Fernando Matias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Czaja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Grand Subaru responded

Fernando, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope to be of service to you again! Take care!

July 17, 2020

Great Customer Service and Up-Front Attitude From the initial conversation with Afiza, I knew we were in good hands. She got right to the point and did not sugar coat anything. She was honest, pa More

by JVP1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afiza Abaihanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Marcheschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Metz, Trace Peterson
Jul 20, 2020 -

Grand Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels!

July 17, 2020

Great purchase experience Was shopping for a Subaru around the Chicago area and we were recommended Grand Subaru. Every employees at Grand was friendly and helpful. Afiza hel More

by Han
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afiza Abaihanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Grand Subaru responded

Han, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels!

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