Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Subaru
Bensenville, IL
3,827 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
If you have any questions or concer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,827 reviews
October 24, 2023
Super easy car buying experience. I flew in from out of town, all paperwork was ready and car had a full tank of gas. Gabriel was great! Highly recommend!!! I flew in from out of town, all paperwork was ready and car had a full tank of gas. Gabriel was great! Highly recommend!!! More
by MMorgan
Employees Worked With
October 24, 2023
This is the 3rd car our family bought from Grand Subaru. All great experiences, especially the most recent purchase from Jeff. He is very friendly, knowledgeable and best of all never trying to pressure cu All great experiences, especially the most recent purchase from Jeff. He is very friendly, knowledgeable and best of all never trying to pressure customers. He really made the whole process so smooth, easy and pleasant. Highly recommend! More
by Cao
Employees Worked With
October 24, 2023
This is my 2nd Outback (first was a new 2013 Outback) from Grand Subaru. And I ALWAYS use their service department because it is so good. Anthony LaPorta was my salesman this time, and he could not have from Grand Subaru. And I ALWAYS use their service department because it is so good. Anthony LaPorta was my salesman this time, and he could not have been nicer nor more accommodating about this purchase of a 2024 Outback. Car is outrageously lovely! Also a shout-out to Sandy, Conrad and Drew for being so wonderful! I now have my "Two-baru"!! More
by Phyllis.jung
October 21, 2023
Grand Subaru and my Sales Person Nealy FROM THE BEGGING were attentive to my needs. Once I decided what I wanted, it was smooth sailing. I love my new sporty car. Thank you Nealy and Grand Subaru. were attentive to my needs. Once I decided what I wanted, it was smooth sailing. I love my new sporty car. Thank you Nealy and Grand Subaru. More
by cynthcabrera
October 21, 2023
Customer centric, very clean, and lots of auto to look at. No salesman pressuring me at. No salesman pressuring me More
by johnamcv
Employees Worked With
October 20, 2023
Jeff contacted us after we requested a quote via TrueCar. Could not have had a better experience. Grand Subaru was the only dealer in the area who had the exact model, trim, and color we wanted. Jeff was v Could not have had a better experience. Grand Subaru was the only dealer in the area who had the exact model, trim, and color we wanted. Jeff was very attentive to our needs and took the time to show us how the various features of the car worked. Highly recommend Jeff and Grand Subaru. More
by Gbo.Ostendorf
Employees Worked With
October 20, 2023
We just purchased a 2023 Forester touring edition at Grand Subaru and it was the easiest, most stress–free car buying experience we have ever had in our 50 years if car buying. Mark Hoen was very profes Grand Subaru and it was the easiest, most stress–free car buying experience we have ever had in our 50 years if car buying. Mark Hoen was very professional, knowledgeable, patient and personable explaining the Forester vs Outback features. This was our first experience with Subaru and we were able to make a decision quickly with an out-the-door price and zero sales pressure. We are planning to buy any future cars there also. When you visit, ask for Mark! More
by Melsy P
October 19, 2023
Gabriel was phenomenal. He was friendly, professional, and very helpful. He had parked the vehicle I was interested inside for me to view it in a well lit area before I show He was friendly, professional, and very helpful. He had parked the vehicle I was interested inside for me to view it in a well lit area before I showed up for my appointment. Thank you again, Gabriel, for helping me lease the new WRX. I would also like to point out that the dealership is very clean and the waiting area has nice and comfortable chairs. They also offer water, coffee, and snacks for free to customers. I was pleasantly surprised by this dealership because it’s hard to find a dealership that goes above and beyond the way that Grand Subaru does for their customers. Thank you! More
by Elvis V
Employees Worked With
October 19, 2023
Anthony LaPorta was a delight to work with. Straight forward, professional and docs were quick. I recommend woking with him. Eric Straight forward, professional and docs were quick. I recommend woking with him. Eric More
by e52001
Employees Worked With
