Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,810 reviews
Fastest car buying experience ever!! This experience was the best car dealership experience I've ever had. We contacted the dealer about the Subaru Ascent Touring on a Tuesday, Cameron go This experience was the best car dealership experience I've ever had. We contacted the dealer about the Subaru Ascent Touring on a Tuesday, Cameron got in touch with us on Wednesday and by Friday we had all of the numbers for the car set. We walked in on a Saturday at 10 am and walked out with the new vehicle by 11:45 am. This was especially impressive because they were extremely busy. We had requested a quick turn around because we had our toddler with us and didn't want to cause her any stress and make her wear her mask inside for an extended period of time just sitting around. I hope that this is the future of car buying for everyone, quick, efficient and awesome!! More
2020 Subaru Ascent Purchase I recently purchased a new 2020 Ascent at Grand Subaru. My saleswoman, Afiza, could not have facilitated a better car buying experience. This is act I recently purchased a new 2020 Ascent at Grand Subaru. My saleswoman, Afiza, could not have facilitated a better car buying experience. This is actually my second time working with Afiza (previously leased a 2018 Outback) and I can-not recommend her service enough. She is extremely helpful and informative and will go out of her way to make sure the customer gets the exact car they are looking for at a competitive price. My two transactions with Afiza have been the quickest and easiest car buying experiences of my entire life. If you are in the market for a new Subaru of any kind, contact Afiza at Grand Subaru, she will definitely take care of you. I will absolutely be contacting Afiza and Grand Subaru for my next car. Thank you Afiza for all of your help! More
Great Car buying experience No pressure sales, fair price, respectful sales team. Andrew was great to work with and communicated all the steps in the process. I would highly re No pressure sales, fair price, respectful sales team. Andrew was great to work with and communicated all the steps in the process. I would highly recommend him! More
Subaru Forester Purchase: Everything I was hoping for! We came in without any specific car in mind. Our sales representative, Wendy, was very patient with us, gave us a solid tour of multiple cars, and was We came in without any specific car in mind. Our sales representative, Wendy, was very patient with us, gave us a solid tour of multiple cars, and was very polite with discussing what we were looking for in a new car. In a few hours she helped us pick out the Forester 2020, settled on a great price, answered all of our questions, and convinced us to purchase it on the spot. No hidden fees or services we didn't want forced onto us. We had visited other dealerships in the weeks before Subaru, and even though this was our first experience with any Subaru dealership, the service was easily one of the best we had. Big shoutout to Wendy, Linda, and Chris for the perfect service! More
car buying done mostly through email, a fabulous experience I did not look forward to having to go through the process of buying a new car but Grand Subaru made it painless and Cameron was an absolute delight t I did not look forward to having to go through the process of buying a new car but Grand Subaru made it painless and Cameron was an absolute delight to work with. I would highly recommend him and was very satisfied with the price, experience, and his sense of humor. In and out in about 2 hours which included getting all the 0% financing papers signed. Cameron, I'll be back to you for my next car. More
Awesome Customer Service and Great Deal! Bob Swanson is great to work with, and clearly has tremendous knowledge of his field. This dealership went out of their way to help us buy a used car Bob Swanson is great to work with, and clearly has tremendous knowledge of his field. This dealership went out of their way to help us buy a used car for our daughter, and treated us so well. My husband's work fleet also comes from this dealership and I can see why: great price, amazing customer service and we felt we were better taken care of than any other dealership we have ever used. Call Bob for great service, and definitely use Grand Subaru for your next car. More
Easy Purchase from Out of State! I found Grand Subaru through the subaruoutback.org forums. I wanted to purchase a Subaru Outback and read that a lot of people from all over the coun I found Grand Subaru through the subaruoutback.org forums. I wanted to purchase a Subaru Outback and read that a lot of people from all over the country had purchased their cars from Grand. I reached out through their website for an "Internet price" on an Outback and heard back from Nealy within minutes. I took that price to three local St. Louis dealerships and no one was able to match Grand's price. Several warned me that when I got to Grand, they would tack on fees and other costs. However, because of the rave reviews I had read online, I decided to move forward with a purchase from Grand. When I arrived at Grand Subaru to complete my purchase, everything was easy and straightforward. They did indeed honor the "Internet price" that I had been offered - with no "gotcha" fees. Nealy was friendly, upbeat, and helpful throughout the purchase experience. Everything went extremely smoothly and there were no surprises. When I need another Subaru, I won't even bother going to another dealership - I will go straight to Grand Subaru next time! I had an excellent experience. More
BEYOND HAPPY!! This was the best car buying experience of my life!! The price was excellent, totally low pressure sale, and the car is awesome!! Nealy did a fantas This was the best car buying experience of my life!! The price was excellent, totally low pressure sale, and the car is awesome!! Nealy did a fantastic job and was extremely helpful and knowledgeable! I have been telling all of my friends that they need to buy a Subaru from Grand Subaru and from Nealy! I will be a lifelong customer! So happy!!!! More
Friendly and Very Easy to Work With! Mark was very efficient and informative with the entire process. He was available for follow up contact after the sale and was kind enough to answer a Mark was very efficient and informative with the entire process. He was available for follow up contact after the sale and was kind enough to answer any questions I had. I would certainly do business with Mark in the future! More
Alfiza was great to work with! She was friendly, but never pushy. I was able to look over the vehicle that I was interested in, without her watching over my shoulder. When there was a snag with paperw never pushy. I was able to look over the vehicle that I was interested in, without her watching over my shoulder. When there was a snag with paperwork, she and her team made things work. Very happy that I went to Grand Subaru! More