Grand Subaru

Kiril was phenomenal and outstanding from start to finish. He made my purchase stress free and his wealth of experience is second to none. I will definitely reccomend friends and family members to Sub finish. He made my purchase stress free and his wealth of experience is second to none. I will definitely reccomend friends and family members to Subaru just because of Kiril. I am loving my Toyota 4 Runner. More

From the moment I walked in, I was treated with the upmost respect. Everyone was helpful and great at their jobs. I would recommend this dealership to anyone. upmost respect. Everyone was helpful and great at their jobs. I would recommend this dealership to anyone. More

Friendly and consumer-focused My wife and I purchased a new Subaru Outback Touring XT. I had never seen anyone purchase a car, let alone purchased one myself, so when we were seri My wife and I purchased a new Subaru Outback Touring XT. I had never seen anyone purchase a car, let alone purchased one myself, so when we were seriously considering a new vehicle, I was wary of the classic negative tropes of this experience. Hence, I spent 50+ hours conducting research on cars, dealerships, and the associated process. Thanks to DealerRater, word-of-mouth from independent local mechanics, and available inventory, I set my sights on Grand Subaru. We had already narrowed our top vehicle choice between the Limited XT and Touring XT. Per my prior phoned-in request, Jeff had the vehicles prepared; he pertinently provided information on these. He ensured we were comfortable with the features before the test drive. When I told him we were serious with purchasing the Touring XT, he recognized our seriousness and seamlessly addressed our goals. I felt comfortable sharing my research about the vehicles and pricing as I showed him my binder, organized with 12 sections. When I requested further flexibility with pricing, he was very fair in disclosing how flexible he can be, why and why not (i.e.: high demand of the vehicle). We traded in a car, for which the appraisal seemed quite fair. Furthermore, he described why they offered the specific value of our now-former car, which fit within the range of my prior research (again, Jeff's great demeanor made us comfortable showing our pages of research). Afterwards, we met with Brandon. He was candid about the pricing. He did not push us to make decisions about insurance plans, etc, as he respectfully provided us the space to independently make our own decisions. When reviewing the numbers, he provided us all the time we needed to ensure we understood every number on the computer screen and papers--the same with reading the contracts (the key parts of which we read line-by-line). The patience was greatly appreciated as it was already dark outside and the dealership had emptied out by its time to close. The duration of the entire encounter was 6 hours--I am unsure how to rate this in terms of efficiency but note we just moved from out-of-state so I am sure this added a wrinkle with the paperwork. Between our direct interactions, we were greeted and checked in on by the other staff, who were kind and sought to address our needs. Overall, we gladly felt we were treated with great respect as the folks at Grand Subaru kindly and calmly took our requests seriously and processed them into us driving off in a wonderful new car. I do not have enough experience with the other dealerships for a comparison but as annoyingly detail-oriented people, we have not a single negative statement! Thank you DealerRater and thank you Grand Subaru! More

Lovin' my Forester Great experience working with Jeff. We appreciated his knowledge, thoroughness, no pressure style and overall friendliness. We were given the freedo Great experience working with Jeff. We appreciated his knowledge, thoroughness, no pressure style and overall friendliness. We were given the freedom to take what felt like an extended test drive in terms of length of time- which gave us the opportunity to experience first hand all the positive feedback other Subaru owners had shared with us. Thanks Grand Subaru! More

Great salesman very laid back and chill. Overall a great time dealing with Mark hoen. He was not pushy and answered any questions I had. There were a few things wrong but they got resolved with his help. I time dealing with Mark hoen. He was not pushy and answered any questions I had. There were a few things wrong but they got resolved with his help. I would definitely recommend dealing with Mark. More

Andrew was very professional and knowledgeable about the vehicle. He helped me get the vehicle of my choice and set up the features. Very nice and pleasant to work with! vehicle. He helped me get the vehicle of my choice and set up the features. Very nice and pleasant to work with! More

So nice, knowledgeable and accommodating!! I didn't really want to shop for a car, but after my car of 20 years needed one too many repairs, it was time. Nealy contacted me after an internet se I didn't really want to shop for a car, but after my car of 20 years needed one too many repairs, it was time. Nealy contacted me after an internet search and I am so happy she did. She was so accommodating to whatever I needed. She could answer any question I had and worked very hard to get me the car I wanted. When I need a new car (many years from now since I plan on enjoying my Crosstrek for many years), Nealy and Grand Subaru will be my first call! More

Made it super easy - respectful of our time! Great experience working with Nealy! We let her know what we were interested in and when we arrived at the dealership, she had the car already pulled Great experience working with Nealy! We let her know what we were interested in and when we arrived at the dealership, she had the car already pulled up for a test drive. The purchase process was smooth and sooooo much faster than at any dealership I've purchased from before. More

Nealy is AWESOME!! She truly makes purchasing a vehicle simple, and fun ! She is extremely knowledgeable and true asset to Grand Subaru! Thank you Nealy simple, and fun ! She is extremely knowledgeable and true asset to Grand Subaru! Thank you Nealy More

Hands down the best car buying experience of my life. Cameron was the perfect salesman. He was always very helpful and informative without being pushy. He made sure my wife and I got the exact car we wan Cameron was the perfect salesman. He was always very helpful and informative without being pushy. He made sure my wife and I got the exact car we wanted for a price we felt comfortable with. Cameron was always real and transparent with us through the whole process. I 100 percent will be coming back to Cameron and Grand Subaru for my next car. More