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Grand Subaru
Bensenville, IL
3,810 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,810 reviews
August 03, 2020
Ramon did a great job of getting me a fair trade on my 2015 outback. He was ready to work b with me a r vtge time of our appointment. He was friendly, no pushy sales. I highly recommend Grand Subsru and 2015 outback. He was ready to work b with me a r vtge time of our appointment. He was friendly, no pushy sales. I highly recommend Grand Subsru and Ramon. More
by mikeratliff69
Employees Worked With
August 02, 2020
Jeff was extremely knowledgeable and answered any questions that I had. His professionalism made the car buying experience as painless as possible. I would definitely recommend him to anyone interest questions that I had. His professionalism made the car buying experience as painless as possible. I would definitely recommend him to anyone interested in purchasing a Subaru. More
by Jeremy Franklin
Employees Worked With
August 01, 2020
Great salesperson, finance.......eh Afiza was wonderful to work with. We showed up at a very busy time, closer to closing, and she was still able to take care of our needs. With an inter Afiza was wonderful to work with. We showed up at a very busy time, closer to closing, and she was still able to take care of our needs. With an internet price in hand, the whole process took about an hour and a half. She was very thorough with all options available to us, and explained everything well. Definitely recommend her. Finance department? Eh. Tried to get us at a higher rate to make that extra dough. After a couple of "calls" to the bank (c'mon now, bank? Calls?) we got a deal which we thought was fair, with the dealer making more than enough on our sale. This is every dealer, but if I didn't mention it, I'm not being honest. Our final interaction while signing papers was pleasant. All options explained well, papers signed, on our way. Without the finance department while figuring out our payments, a 5 star experience. With the finance department, a 3.5 star. More
by cklo516
August 01, 2020
Brandon was incredible. He completely changed my outlook of buying a car from a dealership. He worked with me to truly get me the best deal and made the car buying process exciting. Truly appreciate all his of buying a car from a dealership. He worked with me to truly get me the best deal and made the car buying process exciting. Truly appreciate all his help. More
by Amanda G.
Employees Worked With
Brandon Metz
August 01, 2020
Wonderful experience with Jeff-very patient with means all of my questions were quickly answered. Low pressure, honesty and integrity will make me buy from him again. all of my questions were quickly answered. Low pressure, honesty and integrity will make me buy from him again. More
by Happy Customer
Employees Worked With
July 31, 2020
Fast and efficient. Nealy was great to work with - very professional and courteous. She had all of our paperwork prepared and organized so that we did'nt have to wait a Nealy was great to work with - very professional and courteous. She had all of our paperwork prepared and organized so that we did'nt have to wait around for hours like at other dealerships. I would recommend her highly. More
by scarpelli525
Employees Worked With
July 31, 2020
Nice experience purchasing my 1st car Great experience working with sales manager Jeff Schade. Very responsive & helpful during or email communication, as well as my in-person visit to the Great experience working with sales manager Jeff Schade. Very responsive & helpful during or email communication, as well as my in-person visit to the dealership ^^ More
by Kevin
Employees Worked With
July 31, 2020
Fantastic experience We were very impressed with Brianna and Grand Subaru. This was one of the best buying experiences that I have had with any dealer. Brianna is very kno We were very impressed with Brianna and Grand Subaru. This was one of the best buying experiences that I have had with any dealer. Brianna is very knowledgeable, professional and friendly and she always followed up on all communication that I had with her. Brianna went the extra mile to help me find the Outback XT with the options that I wanted. We discussed pricing and all the options ahead of arriving at the dealer and we were done and driving away within 90 minutes of arrival in our new car. That does not happen without TEAMWORK and excellent customer service. Brianna and Grand Subaru are the absolute best! More
by ms030174
Employees Worked With
Brianna Bartoli
July 31, 2020
Matt was great to work with. We felt no pressure whatsoever. I would definitely recommend working with him. Our experience purchasing a car was fantastic! whatsoever. I would definitely recommend working with him. Our experience purchasing a car was fantastic! More
by Rsnell85
Employees Worked With
July 30, 2020
Came here because of high recommendations and left very happy with my first Subaru. I would highly recommend this dealership and Andrew Jennings in particular. Grateful for all his help, for his follow ups happy with my first Subaru. I would highly recommend this dealership and Andrew Jennings in particular. Grateful for all his help, for his follow ups, and for a smooth and pleasant experience. I will continue to pass the recommendations on. More
by Mollie
Employees Worked With
