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Grand Subaru
Bensenville, IL
3,810 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,810 reviews
August 11, 2020
As Painless as Possible Brianna Bartoli was great! I visited several other dealerships during my car research and many of them use the bait and switch gimmick. I was so gra Brianna Bartoli was great! I visited several other dealerships during my car research and many of them use the bait and switch gimmick. I was so grateful that Brianna did not do that with me and genuinely tried to be fully transparent. It's a fact of life that no one likes going to a car dealership but Brianna made the experience as painless as possible! More
by G.Richards
Employees Worked With
Brianna Bartoli
August 10, 2020
long distance help Wanted you to know how much Jason helped me with my vehicle over the phone. As I am in WI and couldn't "drop by" we were able to locate the "proble Wanted you to know how much Jason helped me with my vehicle over the phone. As I am in WI and couldn't "drop by" we were able to locate the "problem" over the phone. Please let him know of my appreciation. Thank you. Suzanne McKinney Wisconsin More
by smckinneyrn
Employees Worked With
August 10, 2020
Mark Hoen was great! There was an issue with my vehicle after the sale but the dealership set up an appointment to fix it. Otherwise everything else went smoothly. after the sale but the dealership set up an appointment to fix it. Otherwise everything else went smoothly. More
by otru19
August 08, 2020
Cameron Haque Cameron was very courteous, knowledgeable, cheerful and helpful. He presented all the options of vehicles, financing and trade-in. It was a pleasure t Cameron was very courteous, knowledgeable, cheerful and helpful. He presented all the options of vehicles, financing and trade-in. It was a pleasure to work with him.. More
by mmhaque15
Employees Worked With
Cameron Haque
August 08, 2020
Jorge Calvillo originally worked with me on a certain vehicle and followed through very politely through the whole process. Afiza also worked with me at the purchase. Great people! Super honest, down to vehicle and followed through very politely through the whole process. Afiza also worked with me at the purchase. Great people! Super honest, down to earth, reasonable offer that you can’t even haggle. 1st time ever to have a good experience at a dealership. More
by Dutchess81177
August 08, 2020
Lease Return and New Lease The lease return process on our Forrester was easier than expected, Kiril made it seem like there was nothing for us to do. Kiril also helped us get i The lease return process on our Forrester was easier than expected, Kiril made it seem like there was nothing for us to do. Kiril also helped us get into a new Ascent in one day. He was knowledgeable about cars and made the process seamless. More
by dannybrownm1a
August 07, 2020
5 Stars & My Highest Recommendation! Our experience at Grand Subaru merits 5 stars and our highest recommendation. I called Cameron Haque at 4pm and drove a new Subaru Forester home that Our experience at Grand Subaru merits 5 stars and our highest recommendation. I called Cameron Haque at 4pm and drove a new Subaru Forester home that night. Cameron was professional, knowledgeable, and accommodating. No bait and switch, no I will have to check with my manager, no hidden agendas, just simple no nonsense straight talk. He secured the car we wanted, met our price, and made us aware of the Subaru Loyalty program that resulted in an additional $500 coupon. My gratitude to Grand Subaru, Cameron and Brandon Metz in their finance department for an enjoyable car buying experience. Bob & Karen More
by Bob
Employees Worked With
Brandon Metz, Cameron Haque
August 07, 2020
matt was so patient i spent a good amount of time working with him and truly didnt think id walk away with the subie of my dreams shes beautiful he even took some time to explain the new features and helpe with him and truly didnt think id walk away with the subie of my dreams shes beautiful he even took some time to explain the new features and helped move all my stuff into the new car in an organized fashion. so long to my sweet rio and hello little miss winifred the 2020 legacy subaru More
by boardie10105
August 07, 2020
This is my third car with Subaru and I keep coming back because Mark Hoen is the best to work with. He has time and time again gone out of his way to help me out with my budget and my preferences of my car because Mark Hoen is the best to work with. He has time and time again gone out of his way to help me out with my budget and my preferences of my car. Him and Brandon Metz really helped me out and proven just how great they treat their costumers. More
by dellafavem
August 07, 2020
Great experience, they had exactly what I was looking for. Quick and painless process. No bs or up selling, just honest and straightforward process. Mark was very friendly and professional . I felt very for. Quick and painless process. No bs or up selling, just honest and straightforward process. Mark was very friendly and professional . I felt very comfortable in the whole process and he explained everything in detail from the car to the finances, very knowledgeable! Mark was awesome and the dealership was a great experience, get your next car here! More
by Jessbuysacar
