Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Subaru
Bensenville, IL
3,810 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
If you have any questions or concer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,810 reviews
August 18, 2020
Ramon was responsive to our questions during the buying process of our new Subaru. He worked with us to get the best price possible. When our car arrived at the dealership and I was stuck at home without t process of our new Subaru. He worked with us to get the best price possible. When our car arrived at the dealership and I was stuck at home without transportation Ramon actually brought the car to my home! More
by L Bradley
Employees Worked With
August 17, 2020
Trace was extremely helpful during my first car-buying experience. He answered every question with ease and professionalism. I would definitely recommend him to anyone! experience. He answered every question with ease and professionalism. I would definitely recommend him to anyone! More
by andrea
Employees Worked With
Linda Martinez, Trace Peterson
August 16, 2020
My wife and I recently purchased a vehicle, thanks to Afiza. She was very quick to respond to our emails and phone calls before going into the dealership. She addressed all of our questions/concerns befo Afiza. She was very quick to respond to our emails and phone calls before going into the dealership. She addressed all of our questions/concerns beforehand. When we arrived, she had the car out front for us and ready to test drive. We had to bring our toddler in with us and Afiza went out of her way to be kind and pleasant to her. She was very knowledgeable and considerate in getting us out of there in a timely fashion. Would definitely recommend. More
by nicholasjohnwells
Employees Worked With
August 16, 2020
Great car buying experience I had a great experience buying my Subaru Impreza with Jeff. He was knowledgable and communicative, and worked hard to secure a vehicle that met my sp I had a great experience buying my Subaru Impreza with Jeff. He was knowledgable and communicative, and worked hard to secure a vehicle that met my specifications. Would definitely recommend to anyone looking to buy a Subaru. More
by karinajyu
August 15, 2020
Very pleasant experience!! Jeff Schade wast the best dealer I have ever worked with. He was very considerate and knowledgeable. I'll definitely recommend him to my friends and f Jeff Schade wast the best dealer I have ever worked with. He was very considerate and knowledgeable. I'll definitely recommend him to my friends and family. Thank you for help, Jeff!! Nice work!! More
by Min, S
Employees Worked With
August 14, 2020
Where to buy your next Subaru Car buying has never been, in my experience, a fun experience, but rather a necessary job. I recently bought a new Subaru Impreza at Grand Subaru, an Car buying has never been, in my experience, a fun experience, but rather a necessary job. I recently bought a new Subaru Impreza at Grand Subaru, and while it wasn't fun, it was a very worthwhile trip there. Wendy Kaplan was very diligent in finding just the right car for me, based on the model, color, and features that were important to me. Although it took some time to get the vehicle from another Subaru dealership, Wendy kept me informed every step of the way. When the car arrived, we were able to arrive at a deal I believe was fair to both of us. With that step finished, Linda in finance was amazingly efficient in completing the necessary financing paperwork. Both Wendy and Linda were professional, kind, and forthright every step of the way and true credits to the dealership--and I am absolutely delighted with my new car! More
by judiokeefe
Employees Worked With
Wendy Kaplan, Linda Martinez
August 14, 2020
Great customer service and follow up! Jorge Calvillo made us feel welcome, relaxed and comfortable from our initial phone conversations, emails and during our in store visit. He also has Jorge Calvillo made us feel welcome, relaxed and comfortable from our initial phone conversations, emails and during our in store visit. He also has great follow up service. A very honest and polite young man, Jorge kept the process going and along with Brandon Metz in finance got us the price and payments that we were comfortable with. Thanks again Jorge! More
by jack
August 13, 2020
Robert was so kind and helpful. I felt he was very trustworthy and wasn’t trying to mislead me in any way. Initially I was kind of annoyed that the person I’d been working with for a few weeks wasn’t trustworthy and wasn’t trying to mislead me in any way. Initially I was kind of annoyed that the person I’d been working with for a few weeks wasn’t going to be there and I’d have to go over everything again, but I actually preferred working with Robert and he made it an easy transition. Thanks Robert! More
by Adj24
Employees Worked With
Robert Francis
August 12, 2020
As a young woman of color buying a car for the first time, Sharlene made me feel welcomed and was extremely helpful throughout the entire process. time, Sharlene made me feel welcomed and was extremely helpful throughout the entire process. More
by viridiana.villalva
Employees Worked With
Sharlene Titre
August 12, 2020
Ramon was professional and patient. He was also assertive in getting the deal I wanted. He came highly recommended! I would definitely refer him out. assertive in getting the deal I wanted. He came highly recommended! I would definitely refer him out. More
by stheticdama
Employees Worked With
