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Grand Subaru
Bensenville, IL
3,840 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,840 reviews
November 08, 2023
Our experience was pleasant from beginning to end. They were honest and worked with us without pressuring. We got the car we were looking for fairly quickly. I’d recommend them to my friends and famil They were honest and worked with us without pressuring. We got the car we were looking for fairly quickly. I’d recommend them to my friends and family. More
by Jwong
November 08, 2023
Grand Subaru is very welcoming. I felt like I was hanging with family, very down to earth. i especially felt comfortable with our sales rep, Anthony LaPorte. I felt like I was hanging with family, very down to earth. i especially felt comfortable with our sales rep, Anthony LaPorte. More
by Susan Mazzeri
November 08, 2023
Very helpful with low pressure, but good follow-up. Everyone seemed very nice. Glad I chose to buy from them! Everyone seemed very nice. Glad I chose to buy from them! More
by molly
November 07, 2023
Clean, welcoming, down-to-earth, receptive to questions, helpful, friendly atmosphere between employees, made the process easy, etc. helpful, friendly atmosphere between employees, made the process easy, etc. More
by Jen M
November 05, 2023
Honestly Chase was great, as well as everybody that works there. I was in the market on and off for the past year and chase kept in touch the whole time without being pushy or annoying. So when I finally wa there. I was in the market on and off for the past year and chase kept in touch the whole time without being pushy or annoying. So when I finally was ready to buy, he was the first person I could think to reach out to. They made the entire experience as painless as it could be. More
by Faraz
November 02, 2023
Chase made the process of buying this car extremely easy. He was very transparent and honest with us, which we really appreciated. He kept me updated during the ordering process and kept his word about t He was very transparent and honest with us, which we really appreciated. He kept me updated during the ordering process and kept his word about the delivery date. He was thorough about making us informed buyers and we never felt like he was trying to get anything past us, which I can't say about other dealerships I've dealt with. Chelsey from financing was also great about reviewing the cost and explaining each charge. We felt like we knew exactly what we were getting and got exactly what we wanted. Thank you!! More
by Joe
November 02, 2023
Good and Awesome Dealership for my first purchase of subaru outback. I will introduce to anyone who want to buy a Subaru auto. subaru outback. I will introduce to anyone who want to buy a Subaru auto. More
by keumokim
Employees Worked With
November 01, 2023
Car die? My 15 year old sedan died with no warning and I needed to find a new ride fast. After talking with some friends in the Indianapolis area, I decided t My 15 year old sedan died with no warning and I needed to find a new ride fast. After talking with some friends in the Indianapolis area, I decided to reach out to Grand Subaru even though it was a bit of a drive. We have had our eyes on an Ascent since the model came out. We had just been holding out until the right time. You could call us picky, but we had a specific exterior and interior color that we wanted and Grand Subaru did not currently have it in stock. That is where the story starts. Jason Smith and team were able to find the exact vehicle that we wanted within hours at another dealership, picked up the vehicle, and had it ready for us to pick up within days. All while matching the incredible price that we agreed upon with a similar model they had in stock. The attention to detail, customer service and prompt communication made this the best car buying experience I have ever had. When purchasing a new car, even if living in the Indy area, check out Grand Subaru in IL, ask for Jason Smith and feel good that you got the best deal and the best customer service in the country. It was worth the drive! Thanks Grand Subaru! More
by Scottcole3
Employees Worked With
Jason Smith, Chelsey LaPorta
November 01, 2023
Jason was very personable, and took all the time to explain to us the different options we had. Overall it was a very pleasant experience, and we would recommend him to anyone that wants to buy from th explain to us the different options we had. Overall it was a very pleasant experience, and we would recommend him to anyone that wants to buy from this dealership. More
by Mina
October 31, 2023
Surprisingly pleasant experience from greeting,to test drive, to paperwork, to delivery. Kiril & Chelsey were great. drive, to paperwork, to delivery. Kiril & Chelsey were great. More
by Lamedog
