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Grand Subaru
Bensenville, IL
3,810 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,810 reviews
September 11, 2020
The best car buying experience of my life! I never thought I would say this but this dealership has completely changed my opinion of car dealers. My dealer Chris thomas was honest, accurate, considera thought I would say this but this dealership has completely changed my opinion of car dealers. My dealer Chris thomas was honest, accurate, considerate and diligent. I paid exactly what he quoted me....he didn’t try to oversell or change the price.... I am now spoiled! Hopefully other dealers can learn From this dealer that honesty is truly good for business... More
by Shehla
Employees Worked With
September 11, 2020
Lou was very helpful in getting us into our new leased Outback. He was knowledgeable and upfront with the whole experience. Less than 2 hours at the dealer, and we were on our way in a beautiful car at a Outback. He was knowledgeable and upfront with the whole experience. Less than 2 hours at the dealer, and we were on our way in a beautiful car at a reasonable lease payment. He explained all features and answered all of our questions. More
by drtwrk27
Employees Worked With
Linda Martinez, Lou Scapellato
September 10, 2020
I had a great experience with Afiza, she worked really hard to get us the lower % rate possible!! Wanted to give her a hug when the deal was done but could not do it at this time but hope to see her again hard to get us the lower % rate possible!! Wanted to give her a hug when the deal was done but could not do it at this time but hope to see her again on my visits to Grand Subaru! More
by simid31
September 10, 2020
Cameron made our car buying process exceptional! He was upfront and honest, and even stayed late to help us get into our new Forester when it was more convenient for us. He took the time to show us everyth upfront and honest, and even stayed late to help us get into our new Forester when it was more convenient for us. He took the time to show us everything in detail, and responded to our questions promptly. Best car buying experience, thank you Cameron and Grand Subaru! More
by Cramfamily
Employees Worked With
Wendy Kaplan, Cameron Haque
September 09, 2020
I had a great experience working with Chris Thomas on buying a new car. He was helpful, prompt and was able to work with me on a deal. I've worked in the automotive industry and have a lot of questions buying a new car. He was helpful, prompt and was able to work with me on a deal. I've worked in the automotive industry and have a lot of questions. He was able to answer them all and/or find me an answer. He made sure that I was comparing apples-to-apples when choosing between cars. I only wish that the dealership's website was up-to-date with that they didn't have one of the cars I was looking to test drive. Overall, I left the dealership with a car that day! More
by craleigh
September 09, 2020
Nealy's attention to details in explaining to us the 2020 Outback features was incredible. We were previous Outback owners, but the 2020 has a ton more saftey features and Nealy patiently explained them all Outback features was incredible. We were previous Outback owners, but the 2020 has a ton more saftey features and Nealy patiently explained them all to us, she was great to work with! More
by msciortino
Employees Worked With
September 09, 2020
Afiza was incredible, helped me buy a Subaru! She was friendly, encouraging and very fair. I would recommend her to anyone and everyone! Thanks so much! friendly, encouraging and very fair. I would recommend her to anyone and everyone! Thanks so much! More
by ashleylipasek
Employees Worked With
September 09, 2020
I had such a great experience with Grand Subaru. Nealy Anderson was great! She helped make the process so easy for me. She was super informative, and great follow up and follow through. I love the no hass Anderson was great! She helped make the process so easy for me. She was super informative, and great follow up and follow through. I love the no hassle, no bull crap approach. As a person that also works in sales, I definitely appreciated that. This will be the 5th Subaru our family owns collectively. We'll be buying Subaru's for years to come, and hopefully will be looking to Nealy for those in the future. More
by LPT
Employees Worked With
September 08, 2020
Ramon was an absolute pleasure to work with. It made the car buying experience awesome. Ramon and the other staff at Grand Subaru were so friendly and the showroom is beautiful. Highly recommend Ramon and car buying experience awesome. Ramon and the other staff at Grand Subaru were so friendly and the showroom is beautiful. Highly recommend Ramon and Grand Subaru. More
by dschwer66
September 08, 2020
Matt Drwal's was so helpful and caring regarding my car buying experience. He listens well, and worked very hard at accommodating both my car needs and desires. He exuded a sense of understanding and als buying experience. He listens well, and worked very hard at accommodating both my car needs and desires. He exuded a sense of understanding and also a confidence that both Grand Subaru dealership and I would be satisfied with this car buying experience. He was right. Thank you, Matt More
by maryagnusdwyer
Employees Worked With
