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Grand Subaru
Bensenville, IL
3,810 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,810 reviews
September 23, 2020
My wife and I have stopped by yesterday for one of the used cars test drive. The appointment was scheduled in advance. We understand all the disadvantages related to a used car but this was the worst expe used cars test drive. The appointment was scheduled in advance. We understand all the disadvantages related to a used car but this was the worst experience. We could not force ourselves to get in the car as it was very dirty. Dust, stains, human's or dog's hair everywhere in the car. TRACE P. said that it is normal and they can do the cleaning for an additional price. In our opinion, this level of customer service deserves ONE STAR. Thank you Trace for wisting our time. More
by KLP
Employees Worked With
Trace Peterson
September 23, 2020
Jorge is such an excellent dealer! He was extremely attentive and upfront throughout the entire process. I highly recommend Jorge to help you find your future car. attentive and upfront throughout the entire process. I highly recommend Jorge to help you find your future car. More
by Diana F
Employees Worked With
September 22, 2020
If you want a new Subaru Ramon Cintron is the man for the job! Just when you think you know what you want and all about the vehicle, in swoops Ramon to show you all the bells and whistles you didn’t know abo job! Just when you think you know what you want and all about the vehicle, in swoops Ramon to show you all the bells and whistles you didn’t know about! Very thorough and easy to work with. Brought in the vehicle I was looking for and closed a deal in record time. This is my 2nd Outback but 1st experience with Grand Subaru. When I’m ready I’ll definitely be back. More
by Jake Husko
September 22, 2020
Ramon was excellent. He was very upfront and honest about everything. We hit a slight snag during our buying process (at no fault of Ramon or the dealership), and Ramon was understanding and accommodating th everything. We hit a slight snag during our buying process (at no fault of Ramon or the dealership), and Ramon was understanding and accommodating though it all. He even stayed late to help us secure our purchase. Definitely a great experience. More
by Michael
Employees Worked With
September 22, 2020
Robert was amazing, very knowledgeable and passionate about the cars. Overall experience felt honest, professional and straightforward. I had a great experience getting my first Subaru! about the cars. Overall experience felt honest, professional and straightforward. I had a great experience getting my first Subaru! More
by Maciej L
Employees Worked With
Linda Martinez, Robert Francis
September 21, 2020
We worked with Nealy. She was very good and ordered us the car we wanted with no trouble. The price was a little below invoice and arrived a few weeks sooner than scheduled. We did have to take the car the car we wanted with no trouble. The price was a little below invoice and arrived a few weeks sooner than scheduled. We did have to take the car back a couple of days later for a faulty TPMS sensor where they had to replace all four of them and our charging cord was missing along with half a tank of gas to test it. But overall we had a good experience. More
by Skippygoodboy
Employees Worked With
September 21, 2020
Worked with Will the second time. Easy to work with and very straightforward. Next car will be bought from him. Two great experiences with Will and Grand Subaru. very straightforward. Next car will be bought from him. Two great experiences with Will and Grand Subaru. More
by Mike A
Employees Worked With
Brandon Metz, William Mojica
September 21, 2020
I had the pleasure of working to complete a deal with Andrew Jennings. Very knowledgeable, competent, and an overall pleasure to work with. A great experience at Grand Subaru ! Andrew Jennings. Very knowledgeable, competent, and an overall pleasure to work with. A great experience at Grand Subaru ! More
by Julie and Ron
Employees Worked With
September 20, 2020
I have nothing but good things to say about Afiza and Grand Subaru. My family has just purchased our 6th Subaru from Grand and this was our third time working with Afiza. She has a very pleasant and easy Grand Subaru. My family has just purchased our 6th Subaru from Grand and this was our third time working with Afiza. She has a very pleasant and easy going demeanor. The experience is more like buying a car from a friend than a typical "sales person". More
by MrFabulous
Employees Worked With
September 20, 2020
Jorge was one of the best salesmen I've ever had. He took a lengthy test drive with me to make sure I really wanted the car. He was not pushy or anything like that but showed genuine interest to help me get a lengthy test drive with me to make sure I really wanted the car. He was not pushy or anything like that but showed genuine interest to help me get the car wanted at the right price. Would highly recommend. More
by tlipsey77
