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Grand Subaru
Bensenville, IL
3,810 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,810 reviews
October 02, 2020
We worked with Lou Scapellato to purchase our new Subaru Forester. Most of the initial communications with Lou were online and by phone. He offered the best price for what we wanted and arranged for much Forester. Most of the initial communications with Lou were online and by phone. He offered the best price for what we wanted and arranged for much of the purchase paperwork to be completed ahead of our arrival. We were able to get in and out in one hour on the day we actually picked up the car--a plus at any time, but especially during covid. Overall, it was a smooth process. The only negative was that the finance person we interacted with only had a plexiglass divider on his desk and did not wear a mask. That's insufficient protection from covid, an airborne virus. More
by Ryan in Chicago
October 02, 2020
This is my second Subaru that I leased with Andrew both times were a great experience. I told him what I wanted in the car and he was able to fulfill everything I wanted. He made leasing the car a painles times were a great experience. I told him what I wanted in the car and he was able to fulfill everything I wanted. He made leasing the car a painless experience. I would highly recommend both Andrew and Grand Subaru. Candace Kmiec More
by Knitgirl57
October 01, 2020
I had a terrific experience with this dealership and Ramon. He helped me get the exact car that I needed with great service. The vehicle I needed wasn't on the lot, and he was able to locate it from a Ramon. He helped me get the exact car that I needed with great service. The vehicle I needed wasn't on the lot, and he was able to locate it from a partnership dealer for me. Seriously, this place is awesome! More
by princessjeni
Employees Worked With
October 01, 2020
Ramon was great to work with and an advocate for me while I worked to find the right Crosstrek at a decent price point. I appreciated his demeanor, responsiveness, and focus on keeping me informed through t I worked to find the right Crosstrek at a decent price point. I appreciated his demeanor, responsiveness, and focus on keeping me informed through the whole buying process. So far the best experience I’ve had working with a dealership. I highly recommend Ramon and this dealership. More
by Araceli
October 01, 2020
Selection was a bit limited but that’s more the fault of Covid as opposed to the dealership. Matt did attempt to locate vehicles at other dealerships too but their selections were equally limited. Covid as opposed to the dealership. Matt did attempt to locate vehicles at other dealerships too but their selections were equally limited. More
by Patrick S.
Employees Worked With
October 01, 2020
My husband and I just purchased a 2020 Forester from Grand Subaru yesterday with the diligent and persevering help of salesman Gabe Talpos. From the beginning to the end of the process, Gabe was honest. Grand Subaru yesterday with the diligent and persevering help of salesman Gabe Talpos. From the beginning to the end of the process, Gabe was honest. He did not pressure us. He offered options. He communicated with us promptly as he worked hard to find us what we were looking for. He was patient with our requests and he ultimately found the perfect vehicle for us. Car buying can be as pleasant or challenging as a salesman makes it. We found our entire experience with Grand Subaru to be filled with ease. And Gabe made it, in fact, delightful which is a word I have never used before when buying a vehicle. Thank you, Gabe! More
by K. Carella
September 29, 2020
Worked with Bob Swanson and Linda in finance. They were informative and by all means not pushy to sell . I will most likely be back informative and by all means not pushy to sell . I will most likely be back More
by Barb S
September 29, 2020
Cameron was a pleasure to work with - honest and made buying a new car pressure free. I would highly recommend him. Thank you Cameron Haque buying a new car pressure free. I would highly recommend him. Thank you Cameron Haque More
by Suzy
September 28, 2020
Cameron did an excellent job and our car buying experience couldn't have been better. He was very knowledgeable about the Outback we were looking at, had answers to all our questions, and was just experience couldn't have been better. He was very knowledgeable about the Outback we were looking at, had answers to all our questions, and was just generally a very nice person to interact with. More
by JoeyB
Employees Worked With
Cameron Haque
September 27, 2020
Bought a used car from Trace. I was told after the purchase that two tires from the front were ordered for the car. I thought that was nice now let's see if they honor it. Almost a week later the tire purchase that two tires from the front were ordered for the car. I thought that was nice now let's see if they honor it. Almost a week later the tires came and I rolled out with 2 tires and a car wash. Friendly but more important to me professionalism and honesty. More
by Alisha Hood
