Grand Subaru

Clean, welcoming, down-to-earth, receptive to questions, helpful, friendly atmosphere between employees, made the process easy, etc. helpful, friendly atmosphere between employees, made the process easy, etc. More

Honestly Chase was great, as well as everybody that works there. I was in the market on and off for the past year and chase kept in touch the whole time without being pushy or annoying. So when I finally wa there. I was in the market on and off for the past year and chase kept in touch the whole time without being pushy or annoying. So when I finally was ready to buy, he was the first person I could think to reach out to. They made the entire experience as painless as it could be. More

Chase made the process of buying this car extremely easy. He was very transparent and honest with us, which we really appreciated. He kept me updated during the ordering process and kept his word about t He was very transparent and honest with us, which we really appreciated. He kept me updated during the ordering process and kept his word about the delivery date. He was thorough about making us informed buyers and we never felt like he was trying to get anything past us, which I can't say about other dealerships I've dealt with. Chelsey from financing was also great about reviewing the cost and explaining each charge. We felt like we knew exactly what we were getting and got exactly what we wanted. Thank you!! More

Good and Awesome Dealership for my first purchase of subaru outback. I will introduce to anyone who want to buy a Subaru auto. subaru outback. I will introduce to anyone who want to buy a Subaru auto. More

Car die? My 15 year old sedan died with no warning and I needed to find a new ride fast. After talking with some friends in the Indianapolis area, I decided t My 15 year old sedan died with no warning and I needed to find a new ride fast. After talking with some friends in the Indianapolis area, I decided to reach out to Grand Subaru even though it was a bit of a drive. We have had our eyes on an Ascent since the model came out. We had just been holding out until the right time. You could call us picky, but we had a specific exterior and interior color that we wanted and Grand Subaru did not currently have it in stock. That is where the story starts. Jason Smith and team were able to find the exact vehicle that we wanted within hours at another dealership, picked up the vehicle, and had it ready for us to pick up within days. All while matching the incredible price that we agreed upon with a similar model they had in stock. The attention to detail, customer service and prompt communication made this the best car buying experience I have ever had. When purchasing a new car, even if living in the Indy area, check out Grand Subaru in IL, ask for Jason Smith and feel good that you got the best deal and the best customer service in the country. It was worth the drive! Thanks Grand Subaru! More

Jason was very personable, and took all the time to explain to us the different options we had. Overall it was a very pleasant experience, and we would recommend him to anyone that wants to buy from th explain to us the different options we had. Overall it was a very pleasant experience, and we would recommend him to anyone that wants to buy from this dealership. More

Surprisingly pleasant experience from greeting,to test drive, to paperwork, to delivery. Kiril & Chelsey were great. drive, to paperwork, to delivery. Kiril & Chelsey were great. More

I have purchased many cars since I began driving and this was clearly my best experience ever. Jeff was welcoming, knowledgeable and helpful throughout the process. He arranged for the exact car I wanted and was clearly my best experience ever. Jeff was welcoming, knowledgeable and helpful throughout the process. He arranged for the exact car I wanted and stayed in contact from order through delivery. I could not be happier with the experience. Drew in the business office also deserves special mention because he managed to clearly explain the paperwork that comes with a new car purchase! There wasn't anyone who disappointed - and I LOVE my new Subie! More

Gabe Talpos was the absolute best in obtaining our desired vehicle for our son and keeping in close communication with us throughout the whole buying process! Because of Gabe we LOVE being part of th desired vehicle for our son and keeping in close communication with us throughout the whole buying process! Because of Gabe we LOVE being part of the Grand Subaru of Bensenville! Thank you Gabe for your care and expertise, we will buy from you again! More

I just purchased a new vehicle from Grand Subaru and had an excellent experience with Santi Valdez. He was very knowledgeable about the cars and very patient in answering all of my questions. I highly rec an excellent experience with Santi Valdez. He was very knowledgeable about the cars and very patient in answering all of my questions. I highly recommend Santi and Grand Subaru! More