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Grand Subaru
Bensenville, IL
3,840 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,840 reviews
November 10, 2023
RAMON IS THE REAL DEAL! ! Initial interaction was by internet, then phone call, then into dealer. No pressure and truly listened to my needs and wants. Did not oversell me ! Initial interaction was by internet, then phone call, then into dealer. No pressure and truly listened to my needs and wants. Did not oversell me on more "bells and whistles" and even explained why the Limited was more appropriate as a choice then the Touring model (I am not techie and had a 23 year old car prior which certainly did not have all the modern updates.) He respected my preferred method of contact, text and when I contacted him he replied quickly. The entire process from initial contact to out the door was less than a week. I got the car and trim I wanted and even my first choice of color. Since I have taken the car home I have contacted him several times and he has answered my questions and followed up about how I was doing. Ramon is a great ambassador for Subaru and I plan to recommend him and this dealership without hesitation. More
by sherylcodd
November 09, 2023
Excellent service, excellent salesperson! Anthony made sure we bought the vehicle we really wanted. He was very informative and patient with us in choosing a vehicle. Anthony made sure we bought the vehicle we really wanted. He was very informative and patient with us in choosing a vehicle. More
by Ghunter46218
Employees Worked With
November 09, 2023
Grand Subaru is a friendly place, employees seem happy to work there and everyone is helpful. work there and everyone is helpful. More
by Nora
Employees Worked With
Other Employees :
Chase Dahm, Chelsey LaPorta
November 09, 2023
Grand Subaru is a well oiled machine. Their personnel are friendly & professional. Service Drive Manager, Conrad Swiatkowski goes out of his way to assist me & make sure I'm satisfied at Their personnel are friendly & professional. Service Drive Manager, Conrad Swiatkowski goes out of his way to assist me & make sure I'm satisfied at every visit. More
by ltb127
Employees Worked With
November 09, 2023
Conrad is so knowledgeable and kind in showing me the answers to my”stupid” questions. He is professional and has a great sense of humor. Thank you Conrad for being with Grand. answers to my”stupid” questions. He is professional and has a great sense of humor. Thank you Conrad for being with Grand. More
by Leeaclarbour
Employees Worked With
November 09, 2023
Jorge was great to work with , very knowledgeable and experienced. Thank you for making the whole process of buying a new car easy and stress free. experienced. Thank you for making the whole process of buying a new car easy and stress free. More
by Marzena
November 09, 2023
On time as promised, clean car and great customer service. Clean waiting area with snacks, coffee , water and Tv. service. Clean waiting area with snacks, coffee , water and Tv. More
by hoeffy
Employees Worked With
November 08, 2023
Very friendly and helpful and I am very happy with my purchase from Grand Subaru purchase from Grand Subaru More
by cmgiuffre09
November 08, 2023
These guys went out of their way to make sure my purchase went well. Thanks especially to Anthony. Great work ! went well. Thanks especially to Anthony. Great work ! More
by shematime
November 08, 2023
I kept delaying the purchase of an additional car for our household because of past car buying experiences. I feel very lucky we landed at Grand Subaru. Bob was very helpful, kind and answered all of my many household because of past car buying experiences. I feel very lucky we landed at Grand Subaru. Bob was very helpful, kind and answered all of my many questions. This dealership is honest and upfront and is great at communication. Such a pleasant, personal, and hassle-free experience. Thank you!!! We are so happy to be driving a Subaru again!! More
by jessica.bitzer
