Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Subaru
Bensenville, IL
3,875 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
If you have any questions or concer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,875 reviews
December 04, 2020
We were looking for a mid-size sedan and started with our car shopping online then headed out to Grand Subaru as that is where I bought my previous Subaru. Chris was very helpful, absolutely no sales pressur car shopping online then headed out to Grand Subaru as that is where I bought my previous Subaru. Chris was very helpful, absolutely no sales pressure. We test drove the Legacy and then decided to buy it. The buying experience was very smooth. The price Chris gave me was very reasonable and was better than what I got from other Subaru dealer. I was deciding between a Legacy and Camry. Based on my experience at Grand Subaru I decided to stick to Subaru. More
by shivaji.kumar
Employees Worked With
December 04, 2020
This is the second Outback we have purchased from Drew at Grand Subaru in Bensenville. When we decided to buy our second Outback, we knew we would only go back to see Drew. He is very knowledgeable, inform Grand Subaru in Bensenville. When we decided to buy our second Outback, we knew we would only go back to see Drew. He is very knowledgeable, informative, patient, and best of all, we never felt pressured! We feel he worked hard to get us the best deal possible. We highly recommend using Drew as your salesperson. More
by t&sb
December 03, 2020
I must have been in contact with every dealership in the Chicagoland area, and this dealership is the only one that I felt I could trust. Ramon made the buying experience painless and straightforward. I can Chicagoland area, and this dealership is the only one that I felt I could trust. Ramon made the buying experience painless and straightforward. I can only hope that he will be around to sell me my next one. More
by Stevenvitale123
December 03, 2020
Cameron was incredible to work with. I recently moved Cameron was incredible to work with. I recently moved from Oakland, NJ to Fort Wayne, IN, but still travel back and forth quite a bit. I flew into Cameron was incredible to work with. I recently moved from Oakland, NJ to Fort Wayne, IN, but still travel back and forth quite a bit. I flew into O'Hare from NJ, picked up my new Outback, and drove home to Fort Wayne. Cameron made the process so simple. I got an incredible price and even better service! Thanks, Cameron! More
by gmoorman22
Employees Worked With
Linda Martinez, Cameron Haque
December 03, 2020
Drove down from Milwaukee to look at a used Forester for my 22yr old daughter, arrived 1-1/2 hours before closing on a Saturday. Drove, and looked over the car, bought it from Jorge, who along with Brandon my 22yr old daughter, arrived 1-1/2 hours before closing on a Saturday. Drove, and looked over the car, bought it from Jorge, who along with Brandon Metz, stuck around 1-1/2 hours AFTER closing time to complete the sale, and financing, with the payment she could afford ! Super great guys, who go the extra mile, even if it means getting home late for dinner !! Thanks again ! More
by jlewan88
December 03, 2020
I am very happy with Grand Subaru. This is the third car I bought from them and I have never had a problem. Matt Drwal is very knowledgeable and he helped me through the process with ease. I bought from them and I have never had a problem. Matt Drwal is very knowledgeable and he helped me through the process with ease. More
by George2016
December 02, 2020
Working with Cameron on our new Impreza was a great experience. We basically had the deal done before setting foot in the dealership which made the closing smooth and relaxing. I will definitely work experience. We basically had the deal done before setting foot in the dealership which made the closing smooth and relaxing. I will definitely work with him again on future car acquisitions. More
by Greg
Employees Worked With
Cameron Haque
December 02, 2020
The experience with purchasing our Forester with Cameron was great and smooth. The purchase/ trade-in process was done is less than an hour! We are very happy with everything and would definitely do it agai was great and smooth. The purchase/ trade-in process was done is less than an hour! We are very happy with everything and would definitely do it again! More
by Larissa Araujo
Employees Worked With
Cameron Haque
December 02, 2020
Trace was delightful to work with as we purchased our new Subaru Outback. He listened to us and was honest when he didn't know the answer to something by searching for the correct answer instead. Subaru Outback. He listened to us and was honest when he didn't know the answer to something by searching for the correct answer instead. More
by pepperkash
Employees Worked With
Trace Peterson
December 02, 2020
Ramon was very courteous, knowledgeable and efficient. We were looking for a quick and easy process and he was more than accommodating. We are thrilled with our new Subaru. Overall excellent experience with were looking for a quick and easy process and he was more than accommodating. We are thrilled with our new Subaru. Overall excellent experience with Ramon and Grand Subaru. More
by Car buyer
Employees Worked With
