Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Subaru
Bensenville, IL
3,877 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
If you have any questions or concer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,877 reviews
June 15, 2021
I had a very good experience buying a new car at Grand Subaru. Ramon was easy to work with, and clearly believes in the cars he is selling (he owns two subaru's himself). I have two dealerships that were Subaru. Ramon was easy to work with, and clearly believes in the cars he is selling (he owns two subaru's himself). I have two dealerships that were closer to my house, but I think it was worth the drive to buy here. More
by brad
Employees Worked With
June 13, 2021
Just love, love the Grand Subaru dealership. Best customer experience for purchasing a new vehicle, as well as service after purchase. Wendy Kaplan made my recent purchase experience painless! Financ customer experience for purchasing a new vehicle, as well as service after purchase. Wendy Kaplan made my recent purchase experience painless! Finance department was great as well. I will continue to go to Grand Subaru. More
by rogers9892
Employees Worked With
Wendy Kaplan
June 13, 2021
Thanks to Chris Thomas's help. Chris was very patient and helpful! Their price was very good too! Loved the experience! Finance department was great as well. helpful! Their price was very good too! Loved the experience! Finance department was great as well. More
by Kevin Hou
Employees Worked With
June 12, 2021
Loved the experience very to the point and not just a time waster like any other dealers. Afiza was amazing and helpful. Left happy in a new wrx time waster like any other dealers. Afiza was amazing and helpful. Left happy in a new wrx More
by oscarv92848
Employees Worked With
June 12, 2021
Despite how fast cars are selling right now because of the pandemic, Andrew was super helpful in finding me the exact car I wanted! He made me feel super comfortable and informed throughout the whole proc the pandemic, Andrew was super helpful in finding me the exact car I wanted! He made me feel super comfortable and informed throughout the whole process. He is very personable and incredibly knowledgeable. I walked out a very happy customer. More
by jessica
Employees Worked With
June 10, 2021
I bought my first Subaru this past weekend and Ashley made it painless. Thanks so much for everything. I love my new car. Ashely was informative, knowledgeable, and very speedy with the process. made it painless. Thanks so much for everything. I love my new car. Ashely was informative, knowledgeable, and very speedy with the process. More
by spolaski
Employees Worked With
My finance girl was awesome, don’t remember her name., Ashley Winter
June 10, 2021
After being in a terrible car accident last winter, I knew I needed a safer car so Subaru was the ticket. The dealership itself is easy to get to and very clean inside. Snacks and water bottles available knew I needed a safer car so Subaru was the ticket. The dealership itself is easy to get to and very clean inside. Snacks and water bottles available for you. I worked with Ramon and he was instantly friendly and helpful. Super easy to talk to - Not overbearing, condescending or pushy like the common stereotypes. Ramon was so chill and extremely patient with me. I wanted to make the right decision so it took us over the course of about a month and quite a few test drives for me to find the one! Seriously, I can’t believe he was so patient. He also made time for me even though I could tell he had a lot going on. Made me feel like I was important even though I still hadn’t committed to purchase. I’ll be back again when it comes time to get a new Subaru! Oh and also special shout-out to Brandon who helped make everything simple to understand at the end of the process. More
by peters.caitlin
June 09, 2021
I have never had a car buying experience this easy nor with less hassle. Gab did a great job seeing to my needs for a car. He was great at pointing out the accessories most important to get me on the ro with less hassle. Gab did a great job seeing to my needs for a car. He was great at pointing out the accessories most important to get me on the road. Gab also responds quickly to questions, which I appreciate because of my schedule. Not only do I recommend Grand Subaru as an auto dealership, I highly recommend working with Gab to get the auto you want. More
by dogedad2004
Employees Worked With
June 09, 2021
Overall a great experience. Price was determined online before the fact, and all straight shooting when I was there. Excited to know there is a reliable dealer out there! before the fact, and all straight shooting when I was there. Excited to know there is a reliable dealer out there! More
by wilsonb1130
June 09, 2021
Worked with Gabe Talpos on purchasing a 2021 Crosstrek. We had a great experience working with him - hassle free, quick to patiently responding to our questions, and fully transparent throughout. The ini We had a great experience working with him - hassle free, quick to patiently responding to our questions, and fully transparent throughout. The initial transaction of ordering the vehicle was straightforward. Within a day of the vehicle arriving, we were able to come in and pick up the vehicle with minimum time and effort, thanks to Gabe letting us know what documentation we needed to submit prior to pick up. More
by Gladpulse
Employees Worked With
