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Grand Subaru
Bensenville, IL
3,877 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,877 reviews
July 13, 2021
Gabe was great to work with. He was very responsive over email and phone in getting me my 2021 Forester Sport. The overall buying experience with him and everyone at Grand Subaru was very positive. email and phone in getting me my 2021 Forester Sport. The overall buying experience with him and everyone at Grand Subaru was very positive. More
by TL
July 13, 2021
Gabriel was a great help from start to finish and got us in and out quickly on very busy Saturday while purchasing a brand new Ascent. I will come back for my next vehicle purchase without a doubt. in and out quickly on very busy Saturday while purchasing a brand new Ascent. I will come back for my next vehicle purchase without a doubt. More
by Ashley
Employees Worked With
July 13, 2021
Andrew Jennings was a wonderful dealer. He was knowledgeable and not pushy. His chill demeanor helped to calm my apprehensions regarding purchasing a new vehicle. Overall a great experience! knowledgeable and not pushy. His chill demeanor helped to calm my apprehensions regarding purchasing a new vehicle. Overall a great experience! More
by lizmcmahon617
Employees Worked With
July 10, 2021
Bob’s level of customer service is above the charts. He was kind, patient, funny and very helpful. I’m definitely coming back to him! was kind, patient, funny and very helpful. I’m definitely coming back to him! More
by jmbchicago76
July 10, 2021
Cameron was outstanding. He helped answer all our questions and gave us great pricing without having to go through all kinds of hoops. I even dropped in for help while he was very busy, but he took a questions and gave us great pricing without having to go through all kinds of hoops. I even dropped in for help while he was very busy, but he took a bit of time to fix something that took him a short time to fix instead of making me come back. Just a great guy with great people skills , doing a great job. Thanks so much for a pleasant experience. More
by renee.guarascio
July 09, 2021
Best Subaru dealer in the area.Ramon was our salesman, Best Subaru dealer in the area. Ramon was our salesman, very thorough and excellent followup, before and after the sale. Very knowledgeable about the Best Subaru dealer in the area. Ramon was our salesman, very thorough and excellent followup, before and after the sale. Very knowledgeable about the cars and great to work with! More
by Ross
July 09, 2021
We had such a great experience with Nealy and Al! Nealy spent extra time explaining everything thoroughly as this was my first time purchasing a vehicle! I will definitely be returning to see her in the fu spent extra time explaining everything thoroughly as this was my first time purchasing a vehicle! I will definitely be returning to see her in the future. More
by katieobc
July 09, 2021
This dealership and their team is one of a kind in the automotive world! After a horrible experience with another Subaru closer to our house, we found Grand Subaru and connected with Jeff Schade. When I w automotive world! After a horrible experience with another Subaru closer to our house, we found Grand Subaru and connected with Jeff Schade. When I was shopping online it was 4th of July weekend and the dealership was closed on Monday the 5th. Which speaks volumes by itself, they care about their employees! In his email response back to me it had his cell number. I texted him about coming in first thing in the morning on Tuesday and he responded! My husband went in and met with Jeff and he wasn't pressured and felt rushed like most dealerships treat you. Jeff treated my husband like a friend he's known for years We went in with a preapproval with capital one and they were actually able to get us a better rate with Subaru/Chase. At that time the payments were higher than what our budget called for. Jeff and his team worked hard to get the monthly payment down over the next 24 hours. We ended up deciding to wait a little longer to purchase a new car but we will be buying from them in the next few months for sure! They offered us TOP dollar for our trade and their prices beat any other Subaru in the chicagoland area! Thanks again Jeff for all your work! We will be back soon! More
by mortiz
Employees Worked With
July 08, 2021
Wonderful experience, Matt was very Professional and polite salesperson, No-pressure from his side ,we didn't feel rushed , Matt is Trustworthy,he made the process easy. Thank you Matt polite salesperson, No-pressure from his side ,we didn't feel rushed , Matt is Trustworthy,he made the process easy. Thank you Matt More
by Sotirovski
Employees Worked With
Matt Drwal
July 08, 2021
Excellent service! Vilil was very helpful and understanding of our being late for our appointment due to an accident on our way to meet with him. (Not our fault-rearended) So far we really enjoy understanding of our being late for our appointment due to an accident on our way to meet with him. (Not our fault-rearended) So far we really enjoy our car and are glad it was still on the lot. We would buy from them again! More
by peggy82bell
