Grand Subaru

I had excellent service from Jeff. He was very nice and easy to talk to. Everything went smooth. He was very nice and easy to talk to. Everything went smooth. More

As a first time Subaru owner of a 2024 Crosstrek Sport, to say I chose the car because of the wonderful car dealer himself, that is; Santigo Valdez, I would not be wrong. This salesman's smile alone makes to say I chose the car because of the wonderful car dealer himself, that is; Santigo Valdez, I would not be wrong. This salesman's smile alone makes you feel immediately welcome, bright, and positive. Santi is kind, respectful, personable and patient; never pushy. He is honest, believes in the company and really loves his job at Grand Subaru. His loyalty is obvious because he is a tireless worker, accommodating, available, and seems to particularly enjoy engaging with customers - giving them his undivided attentions, at the dealership! He has energy, a willingness to retrieve the right model car, for example, in the right color without a need to follow him out to a vast parking lot. He has a willingness to help in whenever is needed; he helped find my order for floor mats that came in days later, (and even installed them himself, in front of me). He was knowledgable, straightforward, eager to please during our time at Grand Subaru, without all the phony pretenses and promises one might worry about with (most) car salesmen. What Santiago said he would do, he did expediently and exceptionally well! He also noted that "once you become a Subaru owner, you are considered forever in the Subaru family". I won't forget that. He treated us like family already. He is so down to earth. I already love my new Crosstrek, and how it handles. I may never own a different car again! The Subaru dealership earns high ratings for safety in their vehicles - I knew that already from friends we have. The whole experience at Grand Subaru exceeded my expectations, and my husband's expectations! I left a relationship of almost 13-yrs with a Toyota RAV4 but surprisingly enough, I drove home with a beautiful Crosstrek Sport! I have already fallen in love with Subaru! Because of my great experience, I would highly recommend going to Grand Subaru, Bensenville, when looking for a new (or used) vehicle and ask for Santiago Valdez! More

Anthony and the whole team at grand we’re very accommodating and helpful and I did not feel pressured, which Is unusual coming from a dealership, so I would definitely recommend anybody looking fo accommodating and helpful and I did not feel pressured, which Is unusual coming from a dealership, so I would definitely recommend anybody looking for a car to come check them out. I came from Wisconsin and it was well worth the drive. More

Very nice people to work with. I would recommend to buy a car from your dealership I would recommend to buy a car from your dealership More

Was surprised how “no pressure” everyone at the dealership was. Appreciated everything being straightforward and easy. Thank you! dealership was. Appreciated everything being straightforward and easy. Thank you! More

We just made our second purchase in five years from Grand Subaru. Their selection and sales staff are second to none. Chris was our sales person as we live in Michigan and do a lot of initial shopping onl Subaru. Their selection and sales staff are second to none. Chris was our sales person as we live in Michigan and do a lot of initial shopping online. He was friendly, helpful and great at communicating. Once we made the trip to the dealership it was smooth sailing. More

The dealership (especially Jeff) met and exceeded our expectations. He was patient and kind. He was attentive and very knowledgeable about the Ascent. He made the purchase experience simple and forthrig expectations. He was patient and kind. He was attentive and very knowledgeable about the Ascent. He made the purchase experience simple and forthright. He answered ALL of our questions not missing one. I heard good things. Now I can say good things. Bravo Sir. More

Ramon was great! He was totally knowledgeable, always available and responsive, always flexible and a nice engaging guy to boot, It was a pleasure dealing with him. He was totally knowledgeable, always available and responsive, always flexible and a nice engaging guy to boot, It was a pleasure dealing with him. Chelsey LaPorta was also extremely efficient, helpful, engaging and very competent. Grand Subaru apparently is a very well run, efficient operation. More

I went through the Costco auto website, and they recommended Grand Subaru. I received nearly a $3,000 discount through the Costco program. The salesperson, Gabriel Talpos was very helpful and fair. recommended Grand Subaru. I received nearly a $3,000 discount through the Costco program. The salesperson, Gabriel Talpos was very helpful and fair. The dealership had many choices in color and styles regarding Crosstreks. I believe I received a fair trade-in value for my 2016 Crosstrek. The finance rep Al was also great to work with. Overall, a great car buying experience, and look forward to work with them in keeping my new Crosstrek in good working order. More

I have been bringing my Subaru(s) here for the last 5 years and have purchased two from Jason. That says a lot! Friendly, caring, funny and it feels like Jason is genuinely invested in what I want and n years and have purchased two from Jason. That says a lot! Friendly, caring, funny and it feels like Jason is genuinely invested in what I want and need. If I wasn't moving out of state, I would be a life-long customer! More