
Grand Prix Subaru
Hicksville, NY
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1,564 Reviews of Grand Prix Subaru
not as stressful as i thought it would be Steve Alesi is excellent and very professional. We started, of course, at a higher price, but later on with back and forth, they were able to give us Steve Alesi is excellent and very professional. We started, of course, at a higher price, but later on with back and forth, they were able to give us the price we wanted. He's very knowledgeable, very easy to talk to, and very courteous. Very good customer service. The finance manager RAY, though, not so happy with him. We already told him "no" on the extended warranty due to financial reasons, he still kept on insisting, even stating that the "eyesight" will break down fast bec its a new technology. If it's going to break down that fast, Subaru should not be using it in their cars. Later on we were already in the final stages with Steve Alesi, RAY came over and was still insisting. Sadly we're very good with MATH. He forgot some of the stuff that we talked about re the car itself!!! Gave him 2 stars bec he is very knowledgeable. But his persistence is also one of the reason we did not get it. Enough is enough. More
Knowledgeabe, Courteous, and Proficient Grand-Prix and their Salesman, Roy Wander are Knowledgeable , Proficient and Courteous. The dealership offers a unique program called "V.I.P" which I Grand-Prix and their Salesman, Roy Wander are Knowledgeable , Proficient and Courteous. The dealership offers a unique program called "V.I.P" which I can say without doubt the we will be using though out the years to come. One of the things that we appreciated was being met at the door by the lovely receptionists that called for a salesperson to assist us. Other dealerships leave you to wander around and wonder if anyone will help in a purchase. Our salesman, Roy Wander, was able to quickly asses our needs and present us with what turned out to be exactly what we were looking for. Roy Wander went the extra distance to see that we would get our car quickly as we are not a one car family and need this car as soon as possible. Even our experience with financing the care was excellent. We are very happy with this dealership and it's employees. More
TOP NOTCH Organization UPDATE: I had to write a second review for these guys because I am truly impressed. This dealership and there employees are fantastic. I bought a c UPDATE: I had to write a second review for these guys because I am truly impressed. This dealership and there employees are fantastic. I bought a car last week and had some concerns about the paperwork a few days later. Michael, Jenna, and Dan we so helpful I was amazed. Even after the sale was complete they took the time to make sure I was comfortable and happy with my purchase. They have gone above and beyond for me and I couldn't be more appreciative for them and all they have done. I'm so glad i decide to purchase a car from Grand Prix Subaru! More
Great experience from beginning to end! After having some bad experiences at local competitors, trying to purchase a new car for my mother seemed to be more difficult than it needed to be. I After having some bad experiences at local competitors, trying to purchase a new car for my mother seemed to be more difficult than it needed to be. I had bought two SUVs in the past from Grand Prix, one being a Subaru Forester, so I figured lets give them a shot. I first met with Tom and gave him a heads up that we had some bad experiences and were just going to look, test drive, think about it and he was very pleasant form the start and wasn't pushy at all. We test drove a Forester and my mother needed a few days to think on it. She had not even thought about Subaru as a brand to look at before this so it was completely new to her. Tom found a car that was perfect for her, with just the right amount of technology and features and within her budget. She was very comfortable with the dealership and Tom, and went back to finalize the deal. Even though Tom was super busy the next time, we were met by Kyle who took up the reigns and with Jenna's help, my mother drove off with a car she keeps ranting and raving about to this day. Even getting used to 'new' features she never thought she'd like or need! Thanks to everyone at the dealership that greeted us and managers that kept coming over to us to see if we were having a good experience. Very nice to see a dealership thrive and do well with such great employees! More
Excellent buying experience. Great car buying experience, Salesman, Joe Iucci, is a knowledgeable car enthusiast and also a nice guy. I would definitely give Grand Prix Subaru my Great car buying experience, Salesman, Joe Iucci, is a knowledgeable car enthusiast and also a nice guy. I would definitely give Grand Prix Subaru my business in the futre. More
Excellent Experience Great dealership, great sales consultant, great sales manager, great finance manager and great service department. What else can I say...........this Great dealership, great sales consultant, great sales manager, great finance manager and great service department. What else can I say...........this is a GREAT place to get your next Subaru. My next one will be my third one from the Grand Prix Subaru team. Thanks again to Joe Del Rossi for helping me get my 2017 Outback Touring Edition!. More
Great experience! From the moment we stepped into this dealership, I knew we found where we wanted to purchase our new car. Everyone was so welcoming and friendly from From the moment we stepped into this dealership, I knew we found where we wanted to purchase our new car. Everyone was so welcoming and friendly from the Sales Manager, Joe Kinder, to our Sales Consultant, Steve Alesi. Steve took his time and showed us all of the models and options available and, best of all, no pressure! When we finally decided to purchase the Forester, Joe worked with us to find a price that worked well for us. Francesca Capitelli patiently worked with us on all of the financing options available. We now have our Forester in our driveway and will gladly refer people who compliment us on our car to Grand Prix Subaru. Thanks everyone! More
Great Dealership! Very impressive Dealership! Clean, well organized and welcoming. Michael Porcelli was wonderful to deal with, very friendly and made me feel comfortab Very impressive Dealership! Clean, well organized and welcoming. Michael Porcelli was wonderful to deal with, very friendly and made me feel comfortable throughout the whole process - it is because of him I decided to choose Grand Prix and will be recommending them to all of my friends. Michael and Jenna made sure I understood everything I was signing and made my first time buying a new car a stress free experience. More
Treated with dignity and respect, plus free coffee! I went to GP Subaru on a Monday night. Frank Rush was my sales guy, he was awesome. I gave Frank my budget number and he helped me find a car in my I went to GP Subaru on a Monday night. Frank Rush was my sales guy, he was awesome. I gave Frank my budget number and he helped me find a car in my price range. Frank even went out of his way to take me on a test drive; it was 8:30 pm. and raining! Ted Hanlon, the sales manager, was great too. I found him to be honest and sincere. I didn't spend hours on end haggling over a price. Ted gave me the price of the car, he said it was the best price he could do, and it was fair and of good value. . By Thursday of that same week, I was hitting the road in my new car! No BS, no drama, no sleep deprivation, no starvation. no one trying to wear me down. It was a nice and easy business transaction. . Summation: Everyone there was friendly, kind, honest, and sincerely interested in helping me find the perfect car for me. I will never again go to another dealership on Long Island except GPS. Thank you GPS Team!! More
Always a pleasant experience This is the fourth car we have purchased from Grand Prix Subaru. That in and of itself should give you a sense of how strongly I feel about this deal This is the fourth car we have purchased from Grand Prix Subaru. That in and of itself should give you a sense of how strongly I feel about this dealership. It was also the second car I purchased from Michael Porcelli. Michael Porcelli is attentive to your needs, and will work with you to find the car you want, and make the purchase a painless procedure. I highly recommend him. Jenna Donnelly worked hard to get us the best deal through the bank. She knew our budget and fought hard to get us into a car that not only met our needs, but our budget. This dealership will always be my first stop when I am in the market for a new car. We will also be asking for Michael Porcelli. More