Grand Prix Subaru

Great Deal! Was looking for a used Nissan Leaf. My sales rep., Matt Buckvar, was very knowledgeable about electric cars and was able to answer my questions during Was looking for a used Nissan Leaf. My sales rep., Matt Buckvar, was very knowledgeable about electric cars and was able to answer my questions during the test drive. The price was very reasonable. More

Too BUSY for CUSTOMER SERVICE! Walked into the dealership with a scheduled appointment with Jeanne who had no concern for our appointment, so I was passed to Marie who informed me s Walked into the dealership with a scheduled appointment with Jeanne who had no concern for our appointment, so I was passed to Marie who informed me she just walked in and was given my paperwork to deliver my car! I would not actually call it delivering a car. I did ask Jeanne if she could give me so information on how some of the many buttons worked in the car, and she said when she was done with her customer. I was then handed my keys my Marie and when I asked for some information on how the systems worked in the car, I was addressed with a huff and basically Marie had no time for that!!! When I approached Jeanne a second time an 1 hour and 20 minutes later, and asked if I could please get some information on the car. She said, "I am with a customer, but I can help you later"! The question is how much later???? I was already there 1 hour and 20 minutes. I got in my new car, started it and it had NO GAS!!! So off to the Gas station I went, and then I went to Competition Subaru in Smithtown with my New Subaru, and I was greeted so nicely by the girl at the desk, explained my horrible experience at Hicksville, and the salesman Norris who was so pleasant took the time to explain how all those many buttons worked in my car!!!! I would tell you if the Sales Department can not be nice nor provide Customer Service then why would spend your money there? Truly unprofessional! More

Amazing Sales Team at Grand Prix Subaru! I cannot rave enough about the sales team at Grand Prix Subaru! Joe Del Rossi put together a deal for me and was very honest and realistic, unlike so I cannot rave enough about the sales team at Grand Prix Subaru! Joe Del Rossi put together a deal for me and was very honest and realistic, unlike some other dealerships that I've dealt with in the past. Joe made the deal as smooth as possible and was extremely understanding and helpful. To top it off, Ray Voesack was a pleasure to deal with. This sales team noticeably goes above and beyond when it comes to customer service and I couldn't have asked for a better experience. I'm happy to become a part of the Subaru family and glad the team was able to help make it happen! Thanks Grand Prix Subaru! More

I love my WRX When I went in Glen Christian took care of me made everything as easy as possible also think he got me the best deal I could get on the car. He also h When I went in Glen Christian took care of me made everything as easy as possible also think he got me the best deal I could get on the car. He also helped me locate another red 2017 WRX after the first one was purchased by someone else. I will be telling friends and family who are looking to get a car to go Grand Prix Subaru! More

WOW, what a pleasant car buying experience!!!! The whole experience from start to finish was excellent. Vinnie runs the dealerships with no stone unturned! Making a purchase at Grand Prix was easy The whole experience from start to finish was excellent. Vinnie runs the dealerships with no stone unturned! Making a purchase at Grand Prix was easy with no stress or pressure. Excellent sales people who wanted you to be happy with the purchase. The place is spotless and everyone is nice and caring. There is a breakfast there every morning and everyone greeted me with a smile. Agate was wonderful. I changed my mind a few times and she helped me make clear decisions that I was happy with. I love the " gong " ringing ceremony at the end and everyone bid me good luck. Just an overall great experience.thanks, I'll be back and so will my friends! More

This is the place to go to My entire experience with Grand Prix Subaru has been stellar, by far the best experience I have ever had at a car dealership. I didn't feel pressured My entire experience with Grand Prix Subaru has been stellar, by far the best experience I have ever had at a car dealership. I didn't feel pressured or rushed, I was explained everything in detail and I was dealt with in an honest and fair way. My entire experience with Grand Prix Subaru has been stellar, by far the best experience I have ever had at a car dealership. I didn't feel pressured or rushed, I was explained everything in detail and I was dealt with in an honest and fair way. When I first entered the dealership, I was met with my salesman Tyler. He was very helpful right off the bat, showing me that Grand Prix Subaru is part of the VIP service program that takes care of customers needs and offers things that other dealerships would normally charge for. After-service is very important to me and that was the first thing I asked about. I'm very happy with my purchase and will be recommending anybody looking for a new or used car, to go see Tyler at Grand Prix Subaru before they go anywhere else! More

Fred is the best salesman i have ever delt with I have bought 2 cars from this dearlership and Fred is the best never a problem and always a pleasure to deal with fair and straight forward I have bought 2 cars from this dearlership and Fred is the best never a problem and always a pleasure to deal with fair and straight forward More

Paul Is Awesome! Paul was a huge sigh a relief. My fiance, Robert & I were looking to trade in both of our Hyundai vehicles. Our biggest concern was keeping our month Paul was a huge sigh a relief. My fiance, Robert & I were looking to trade in both of our Hyundai vehicles. Our biggest concern was keeping our monthly notes within a very specific budget. Paul was very patient, professional & always took the time to answer our questions in a way that made sense. Even during my test drive, he took into account the type of driving I endure daily & made sure I got a real feel for the CrossTrek. This proved he was really listening to us. As a result of his respectful approach, I called the very next day after my intital visit with Paul & was able to begin the process of purchasing my new Subaru CrossTrek. He made it easy & stress free. In fact, Paul was so thorough by the time we walked in to pick up my new vehicle, my fiance Robert was excited about buying his new vehicle! I never experienced anything like this: Paul walked out with his own bottle of wax & put the finishing touches on my car himself. He helped me set up my phone with Bluetooth. We loved the personalized high quality key chains he handed us. Oh & I forgot to mention my fiance Robert bought his new car the same day, which happened to be his birthday! Paul remained valiant to the very end & was willing to help Robert set up his Bluetooth as well even though his buying process kept Paul hours after Subaru's 6pm closing. He had to insist Paul go home! We never received service like this from a car dealership. My daughter was excited about the brief conversation she had with Paul about the vintage Subaru on the showroom floor. He was honest with our 17 year old when he asked if selling cars was easy! Oh yeah , forgot to mention Paul's great with kids too! He's an all-around great guy & we're so glad we met him. Our family loves the CrossTreks. I really hope Suburu sincerely appreciates how much of a gem they have on their team. Thank you Paul for everything, including the follow up call checking in on us a couple days later! More

Best experience ever with a car sales person Most thorough responsive responsible person I have ever met in dealing with an auto sale. Would give him 10 stars if possible. You want a Subaru, this Most thorough responsive responsible person I have ever met in dealing with an auto sale. Would give him 10 stars if possible. You want a Subaru, this is your man!! Julianne in Calif. More

Wonderful experience We came in after spending a horrible day with Competition Subaru the days before. Working with Jenna and Joe Delsrossi and Vinny was like breathing fr We came in after spending a horrible day with Competition Subaru the days before. Working with Jenna and Joe Delsrossi and Vinny was like breathing fresh air. They did everything they could to make us comfortable and content with our deal. We love the car, and we will send people here for a very long time. Joe is lovely. Kind and honest. Jenna was beyond helpful and made our experience financially do-able. Vinny finished the deal with us and moved a small mountain. Thank you for making a process that can be at times tedious and long, sweet and lovely. The bong at the end really melted our heart! HA! All our love and thanks Kitty and Todd More