Grand Prix Subaru

Outstanding service and care from Joseph Iucci Joe guided us through the purchase process our fourth Subaru from Gran Prix. He was very knowledgeable and patient in showing us how everything work Joe guided us through the purchase process our fourth Subaru from Gran Prix. He was very knowledgeable and patient in showing us how everything worked in the car how to get the most out our new Forester. The new Subaru is incredible and Joe gave us a great appreciation for it capabilities. More

Buyer beware Very simple review. Jenna the general sales manager put a deal together for me and never mentioned hidden dealer charges of $299.50, very unprofessio Very simple review. Jenna the general sales manager put a deal together for me and never mentioned hidden dealer charges of $299.50, very unprofessional, when I asked to have the charge removed she said no, everyone pays it! More

I’d rather spend my money somewhere else After having a terrible experience being insulted and talked down to by one of the sales people here my wife and I were invited back to try and work o After having a terrible experience being insulted and talked down to by one of the sales people here my wife and I were invited back to try and work out a deal for a certified preowned vehicle we were looking at. This appointment went very well. We met with Daniel and discussed what we were interested in and what we were looking to spend. We didn’t make a purchase that day but left with a hand shake and told Daniel we would keep an eye out for a vehicle we would be interested in. I was even willing to let go of the fact that he never apologized to my wife for how his sales man spoke and treated her. The following week I had noticed a vehicle that didn’t have all the features we wanted but seemed to be in the same price range of the car we were looking at. So I contacted Daniel through email to try and get some information and an idea of what the price was they wanted “out the door.” This is when my experience changed. Daniel became very flaky and wouldn’t answer any questions about price. Finally when I asked him directly to answer my questions about price he gave me an answer with a run around or would just stop responding. At this point my wife and I realized this is not a dealer ship that wants our business. Luckily there are many other Subaru dealers in NYC that are more than willing to be professional and give us a better experience. My experience with Grand Prix Subaru sales staff and management is regretful. I was not satisfied, I was left dissapointed. And Daniel if you read this please do not contact me to follow up. I feel that I would rather spend my money somewhere else. More

Great experience! Just purchased a 2018 Crosstrek Limited from Grand Prix this weekend and could not be happier. I had been shopping around at other local dealers and w Just purchased a 2018 Crosstrek Limited from Grand Prix this weekend and could not be happier. I had been shopping around at other local dealers and was not completely happy but Grand Prix gave us exactly what we wanted and made sure it was in our price range. Joe Iucci was so patient with us, making sure I got exactly what I needed and wanted. He was honest and so super helpful! I will definitely be recommending Grand Prix and Joe Iucci to my own family and friends! More

Best Experience Joe helped me trade in both of my vehicles, earn more in trade in, and lowered my newer vehicle. The process was very long due to having a military ba Joe helped me trade in both of my vehicles, earn more in trade in, and lowered my newer vehicle. The process was very long due to having a military bank but he stood by and helped me every step of the way. Thanks joe and thank you everyone at Grand Prix! More

Not the experience I expected My wife and I met with Andre to test drive a certified preowned 2015 Outback. The test drive went great but I noticed a few things different with the My wife and I met with Andre to test drive a certified preowned 2015 Outback. The test drive went great but I noticed a few things different with the vehicle from the listing. Also they listed the vehicle as limited trim but it didn’t have some features that come stock with the limited. After my wife and I discussed if the vehicle met our needs we decided to discuss the price of the car. Having the internet readily available and seeing that other dealerships had cars with similar milage, and year, with all the extra features. When we got to talking about the price the experience changed. I know that buying a car can be stressful and there is some back in forth. But I never expected a sales man to be condescending and insulting to a potential customer. Even at one point insinuating that we didn’t have money to buy a car there. I have never been so insulted. I understand money needs to be made on the vehicle but To treat a customer like they are poor or to talk down to them is unacceptable. When I had asked to speak with a manager he replied. I’ve been doing this 17 years and I’m telling you the same things the manager would say. So now he was answering for the manager. Seeing that the situation would only get worse and he has already upset my pregnant wife we decided to walk out and told him we would keep an eye on the car. That night I went on true car and saw similar vehicles with more features and better milage for the same price. Also a 2016 outback with half the milage of this car, fully loaded, not stock anything, for the same price he offered. I had contacted the dealership to speak with a manager about my experience. Received a call back from Andre who is the last person I want to speak with. So here I am writing this review. To say my experience with this dealer is a regret would be an understatement. Even what we learned wasn’t worth the way we were treated. It is not good bussiness. We were NOT satisfied by Grand Prix Subaru. More

Personalized and top services! My salesman Joseph Iucci is very knowledgeable and friendly. He also has been super patient with me throughout the entire transaction. If I am going t My salesman Joseph Iucci is very knowledgeable and friendly. He also has been super patient with me throughout the entire transaction. If I am going to purchase another vehicle in the future, then I'm definitely going to Joseph Iucci. HIFHLY RECOMMENDED. More

Go see Joseph Iucci at Grand Prix Subaru!!!! Thank you Joseph Iucci for taking care of me! I drove over 50 miles because my local dealership was absolutely awful. Joseph and Grand Prix Subaru wer Thank you Joseph Iucci for taking care of me! I drove over 50 miles because my local dealership was absolutely awful. Joseph and Grand Prix Subaru were very transparent and honest throughout the buying process. Thanks for making this a pleasant experience More

The Best Subaru Dealer on the Island Grand Prix is a great dealership that has some of the best prices on the Islsnd. The sales team is great and the service department helps you out when Grand Prix is a great dealership that has some of the best prices on the Islsnd. The sales team is great and the service department helps you out when your car needs attention. I worked with Joe Iucci to purchase my 2011 Outback. He is a great salesman who really works to get you in the right car for the right price. He even saved me a few bucks by helping me install some factory accesories ourselves rather than paying service to do it. Anytime one of my friends is looking for a car I always bring him to Joe. More

Great salesman and car I bought a brand new 2018 WRX STI. This is my second car from this dealership and the car is great. The salesman stayed 3 hours late to finish my sale I bought a brand new 2018 WRX STI. This is my second car from this dealership and the car is great. The salesman stayed 3 hours late to finish my sale. Joe Iucci is very informative and made the experience as good as buying a car can be. The finance department however, will try as hard as they can to add extra hidden costs without you noticing. Both times I had this issue. I recommend joe as a salesman and the dealership in general always has a good selection and an excellent service department but if I buy another car there, Im getting my own loan beforehand. More