Grand Prix Subaru

The car sale went smooth and fast. Paul was knowledge and listened to our needs. Paul didn’t over sell what I wasn’t interested in listened to our needs. Paul didn’t over sell what I wasn’t interested in More

Even during these dark times we find light First I came to GP was in 2014 to purchase our first Subaru. 6yrs later May 7, 2020 - I am back here again. First of, even with the fear of going o First I came to GP was in 2014 to purchase our first Subaru. 6yrs later May 7, 2020 - I am back here again. First of, even with the fear of going out I braved coming to this clean and social distance compliant facility. I was in a search for a 2020 Forester Sport. So I headed over to GRAND PRIX. I had an appointment with Mike but instead I was greeted with hello and Andre Chandool. Big guy but with a big heart. Grand Prix is notorious for great choice in their salesman and this man was no different. He was patient, direct, straight-forward and is willing to walk miles to ensure you get what you ask for. He is very professional and cares to give the highest quality to help his customers. He even took the time today to explain some questions I had about my lease. I love that quality that you cannot find else where regardless of the pandemic GP manages to figure out how to stay functional and help out potential customers who would not come out due to the scare. Andre even said he would deliver cars to customers. That's amazing service in my book. Also I see two negative reviews about how he treats his customers and I am really shock on these reviews. I have a feeling these are customers who wanted to be pushy on a deal that was impossible to finalize. I really don't see Andre as anything other than patient and careful to ensure CUSTOMER EXPERIENCE HAS BEEN MET. I am here to say he is nothing what other reviewers has posted. What would be really gain from being condescending and disrespectful? how does that add value to the company? Hmmmm think about it folks. His job is to ensure good customer experience and he does. Go visit now with 0% APR and ask for Andre and tell him Mick sent you. More

Chris is the man! Big teddy bear who cares! This guy deserves a perfect score. He takes his time and really speaks to everyone fairly. I dealt with him with many issues with my 2015 Outback. This guy deserves a perfect score. He takes his time and really speaks to everyone fairly. I dealt with him with many issues with my 2015 Outback. We had an accident during 2015 and he helped with the whole process including getting me any loaner car I can get. He is honest and will definitely take care of your needs as well as his whole team. Very professional and very friendly. What a great all around guy. I truly appreciate his service and professionalism. He is reliable so if you ever need anything contact him. The GP team really cares for their team so why look elsewhere? Not everyone will be happy and you will get some angry customers but these guys make it a point to help. More

It was a pleasure working with Paul customer care old-school no pressure no rush would recommend friends to Paul Very easy to work with old-school no pressure no rush would recommend friends to Paul Very easy to work with More

Visited this dealer on 4/30 for a service appointment. The staff at this dealership is so knowledgeable and take the time to really listen an understand what it is you are coming in for. I was in need of The staff at this dealership is so knowledgeable and take the time to really listen an understand what it is you are coming in for. I was in need of a loaner car which they accommodate me an explained that they would keep me Updated on the progress of my car through text message an if I needed anything to just reach out. This dealership goes above an beyond to assure excellent customer service .Keep up the great work would definitely be returning not only for future service needs but also when I’m ready to purchase another vehicle More

I absolutely loved my salesman. I don’t think there was anything he did not help us with or tell us about. Very very nice personality! anything he did not help us with or tell us about. Very very nice personality! More

Im so Greatful for the time and patients that my salesman Joe Iucci took with me to help me select my 4th New Subaru purchase. He is very knowledgable about each model and all the details of my new Outback. Joe Iucci took with me to help me select my 4th New Subaru purchase. He is very knowledgable about each model and all the details of my new Outback. Sales Manager Niko directed me to Joe and checked back often during my visit. Mr Lucci used his personal CC to get us lunches we spent more than 4 hours, I couldnt decide between a New Forester or Outback. They got me the best deal and a great trade in offer on my older Forester. This is my 4th Subaru purchase from Grand Prix Subaru. Howard from the Finance Dept worked to get me the best option and Manager Aja worked to get me the a better rate on my extended warranty. A special Thanks to Barbara O'Brien who would call frequently to alert me to the new offers Grand Prix would have. I work in all kids of weather as a Supervisor of Public Works and my Subaru is the best in handling snow and rain. A Great Safe vehicle to own. I will be back to purchase another Subaru for my Son Greg. He and his girlfriend Liz, also a Subaru Ambassador, were there to help me. I am so Greatful. Thanks Subaru. More

Just purchased a new Forester here.  I usually hate the car buying experience, but they were good!   This was in the midst of the virus outbreak, and they helped to accommodate me (wiped everything with sa car buying experience, but they were good!   This was in the midst of the virus outbreak, and they helped to accommodate me (wiped everything with sanitizing wipes, offered me wipes, wiped things after they touched it) as best as they could.   Joe Iucci even gave me a roll of very valuable towel paper to take home!     I knew exactly what I wanted, and they were able to provide it to me, and I drove my new Forester home that day.   They made sure it was freshly cleaned and topped off the gas.   Joe was very helpful and pleasant to work with.   I'm looking forward to working with them for years to come! More

I found my forever dealer!! I have gone to sooooo many dealerships and you would be surprised at how many dealers turn their shoulder because I'm a woman. I've had people try to I have gone to sooooo many dealerships and you would be surprised at how many dealers turn their shoulder because I'm a woman. I've had people try to sell me off on things that I'm knowledgeable about to make an extra dime. Now that may not be important to some of you, but to all the mothers, sisters, aunts, and women out there, this means a lot because it shows that I have a dealer that I can trust. I walked in looking for a car and Joe was a pleasure for all of the family! He was knowledgable and wanted to know what we "needed" from a vehicle. Once he found out that information, he worked with us and we were able to successfully walk out as a 2020 Subaru owner. We walked in 'mid-coronavirus season' and he spent the entire day with us going back and forth over the same two cars! Oh the amount of patience Joe has!!! We didn't feel rushed even during closing time despite being there for so long. When I tell you that I am a forever Joe client, I really mean that because no matter what company he works for, he has my business for life. Thank you a million! More