Grand Prix Subaru
Hicksville, NY
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1,550 Reviews of Grand Prix Subaru
Great Buying Experience - Very Professional Salesman Roy Wander was extremely knowledgeable and a pleasure to work with. At every step he went above and beyond to make sure I was happy. I high Salesman Roy Wander was extremely knowledgeable and a pleasure to work with. At every step he went above and beyond to make sure I was happy. I highly recommend Ray and this dealership. More
Joe Iucci was so helpful in finding the right car and deal for me. He seemed very educated and passionate about his work as well. Definitely an amazing car-buying experience. deal for me. He seemed very educated and passionate about his work as well. Definitely an amazing car-buying experience. More
Worst shopping experience of my life Last week I put money in my bank account and got a zipcar and drove over to this dealership from NYC, with a commitment to buy a car. Easiest sale pos Last week I put money in my bank account and got a zipcar and drove over to this dealership from NYC, with a commitment to buy a car. Easiest sale possible. In advance I found a model I was interested in and called ahead and asked them to keep the car ready to test drive, which they promised to. An hour drive later I got there and sat down and chatted with the sales person. He looked it up, said he was going to grab the keys, and left for 20 (!) minutes. He came back and said the car was sold. Frustrating for sure, but I said I would be open to checking out other cars of the same model. After 15 minutes of looking through inventory we found a couple cars I was interested in, and I asked to check them out. The sales person laughed and said there was no way he was going to show me a car until we agreed on a price. He wouldn't let me *look* at the car let alone test drive it. He was pretty rude too, like I was asking for his first born or something. Complete waste of a day and a 135 dollar zipcar, and their loss of maybe the easiest sale of all time. I literally was going to buy any 2017+ crosstrek they showed me that wasn't totaled. Instead I had to get another zipcar another day and buy from a better-run dealership. More
Joe is an exceptional salesperson and advisor. He is extremely knowledgeable thorough and personable. In addition to answering all of my questions, Joe provided additional information for my son and I t extremely knowledgeable thorough and personable. In addition to answering all of my questions, Joe provided additional information for my son and I to make a sound and educated decision. Thank you so much Joe. More
Great Experience Wonderful experience with Paul at Grand Prix. He is knowledgeable and puts you at ease with the buying process. Text messaging a plus, with my work s Wonderful experience with Paul at Grand Prix. He is knowledgeable and puts you at ease with the buying process. Text messaging a plus, with my work schedule it just made life that much easier. The best buying experience I have had. Alice was great too, fast and helpful. More
No nonsense customer service I was in the market for an Ascent and came prepared with research and pricing that I thought was fair. Paul Perrotta was the consummate sales profes I was in the market for an Ascent and came prepared with research and pricing that I thought was fair. Paul Perrotta was the consummate sales professional; filled with knowledge of product, aware of my expectations and willing to help my family get into the vehicle we needed. Needless to say we drove off in a new 2020 Ascent and confident about the deal that we were offered. Thanks Paul. More
I recently purchased a new Forester sport from Grand Prix subaru and could not be more pleased with the professionalism and service provided by Jeanne Zagardo. Very professional, attentive and polite. Who kn subaru and could not be more pleased with the professionalism and service provided by Jeanne Zagardo. Very professional, attentive and polite. Who knew new car buying could be this easy. Thank you Jeanne and the Grand Prix subaru team More
Easy going Roy We were in the market for a Subaru and headed to Grand Prix on South Broadway in Hicksville. We were so lucky to get Roy Wander as our salesman! Roy w We were in the market for a Subaru and headed to Grand Prix on South Broadway in Hicksville. We were so lucky to get Roy Wander as our salesman! Roy was kind, patient and thorough. Roy knows the products that he is selling and clearly enjoys his job. I love my new Forester! I recommend Grand Prix dealership and highly recommend Roy! 5 stars! Thanks! More
Great to work with. The team makes the process pleasant. They spent time with us, no rushing, no pressure. Happy with Grand Prix Subaru Dealer! They spent time with us, no rushing, no pressure. Happy with Grand Prix Subaru Dealer! More
Unique Dealership/No hard sales just nice friendly CS Today my husband and I picked up our 2020 Beautiful Green Subaru Forester and we couldnt be happier. The amazing people we delt with in the showroom a Today my husband and I picked up our 2020 Beautiful Green Subaru Forester and we couldnt be happier. The amazing people we delt with in the showroom at Grand Prix Subaru from start to finish were A+ in every area of Customer Service. We were treated so kindly as were all the other customers we saw in the showroom. I was teetering between a Honda and the Subaru (the Honda only because I had one prior) and yet when I came into this showroom was actaully shown this amazing SUV, what it has compared to the CRV then we test drove it , it was night and day. We had asked to not be bothered by calls due to my Chemo and not feeling well afterwards. All we got were a few emails telling us about updates on when our Forester would be ready for pickup and asking if we wanted new plates. They held up their end of the deal. No harrassing no issues or problems. All went so smoothly that within a week or so we were driving away with my new truck in the color I so wanted. The annoying guy at Honda had to be put in his place more than once to the point it reminded me of all our other experiences in buying cars over the years and I think that has stopped us from reaching out sooner. This dealership is so unique in its approach. Its truly one of a kind. In taking a tour of this facility, speaking to people in the back who have had thier trucks serviced there for years which was another thing we needed to feel out in our decision to buy or not to buy we found only happy customers. I have to say we are truly happy and to Jenna, Aggie, Aja, Stephanie, and Emma and all the behind the scenes people who helped make this all come together and happen thank you so much. Excellent SUV great handling, great pickup, beautiful looking SUV, interior is beautiful and front insutrument panel is awesome. Lots of extras we weren't expecting. ***Aggie (Agata Spina) is such a wonderful not only person but saleswoman. She is soft spoken but knows her stuff. She really wanted us to see the other trims that were out there and even though it was raining out the day we took the test drive she is out there running around the lot looking for the other trim packages not caring about "a little rain water" what a sweet funny young lady she is. We had not only an informative test drive with her but a fun one too. She has a great personality and we felt like we did with Jenna, like it was visiting with friends or family at Holiday time that you haven't seen in a while. More