
Grand Prix Subaru
Hicksville, NY
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1,564 Reviews of Grand Prix Subaru

Our sales agent Joe Iucci was fantastic. We bought a certified preowned 2019 Subaru Ascent. The whole process was seamless and easy. He was not pushy and answered every question. One of the best custome certified preowned 2019 Subaru Ascent. The whole process was seamless and easy. He was not pushy and answered every question. One of the best customer service experiences I have ever had from start to finish! Would highly recommend making an appointment with him if you are looking to buy a Subaru. Extremely happy with the whole process! Thanks Joe! More
I had made an appointment to see a Crosstrek that my partner and I had been wanting for some time. Last week we came in to test drive the vehicle and make an offer. While the employees and managers we partner and I had been wanting for some time. Last week we came in to test drive the vehicle and make an offer. While the employees and managers were attentive, kind and helpful throughout the process they sold the car after we test drove and were about to make an offer. There is no reason we should have been treated in this manner. We are knowledgable, capable buyers who rode the train for 3 hours to make this purchase and what happened to us is not only unprofessional, but disconcerting. More
Came for my appt at 2:45pm to service area, not a welcoming place. Spoke to Nick who complained about taking last appt at 2:30 (when I made appt. I chose the option 2:45pm on Grand Prixx subaru onli welcoming place. Spoke to Nick who complained about taking last appt at 2:30 (when I made appt. I chose the option 2:45pm on Grand Prixx subaru online) then ?lauralee(a woman) asked if I got her message if I can come early. I told I did but I couldn’t so I am here now. Then nick called and said there will be a wait for 2 hours. He said they stop taking appts at 2:30pm and do not work Sunday. It seems since I bought my car from them and they offer free service I have to put up with their poor treatment of their customers and zero customer service. I am sure, there are dealerships that provide better service. More
I just leased a Subaru Forester from Grand Prix Subaru. I've been to other Subaru dealers on Long Island, and this was the best one. I say this because my sales person, Matt Pisciotta was excellent. He w I've been to other Subaru dealers on Long Island, and this was the best one. I say this because my sales person, Matt Pisciotta was excellent. He was extremely pleasant to work with, very professional, knowledgeable and honest. He took so much time to answer all of my questions and he went above and beyond to make my car lease an easy and pleasant experience. I highly recommend this dealership and Matt. More
Joe was very helpful and patient. Good guy for sure. Was able to get the car I specifically wanted when it wasn’t at the dealer. Love my Impreza Sport able to get the car I specifically wanted when it wasn’t at the dealer. Love my Impreza Sport More
Price/Year/Model/Mileage were acceptable. What was NOT the 4 hr wait to get the car. No apology no reason. I can understand if there were issues to resolve but there was none. We bought it on a Wednesday the 4 hr wait to get the car. No apology no reason. I can understand if there were issues to resolve but there was none. We bought it on a Wednesday and told to come in on Friday at 12. Keys were given to us at4pm. I can only imagine what will happen when I bring it into service. Disappointed first time out. More

This was my third purchase of a Forester at Grand Prix. I must say that my salesman, Joe Iucci, was the most thorough of any sales person before. I was not rushed, my questions were answered, and most im I must say that my salesman, Joe Iucci, was the most thorough of any sales person before. I was not rushed, my questions were answered, and most importantly the orientation of the car’s features were explained in detail. Joe made me comfortable with the entire process! More

Joe Iucci at Grand Prix Subaru made buying a car as easy and painless as possible. He was very professional and did his best to make sure I was happy, both with the deal I was getting as well as explaining and painless as possible. He was very professional and did his best to make sure I was happy, both with the deal I was getting as well as explaining the process along the way. He spent a lot of time with me, going above and beyond, to make sure I understood all the features on my new car. I would definitely recommend this dealership for anyone looking at purchasing or leasing a Subaru, and would recommend Joe specifically. More
We were impressed with Grand Prix Subaru. We checked prices elsewhere and their price was good. Their offer of free oil changes and inspections was attractive and unique. The car buying process is evi prices elsewhere and their price was good. Their offer of free oil changes and inspections was attractive and unique. The car buying process is evidently always a bit grueling and excessively time consuming but Paul made it bearable. He was excellent in explaining the details of the car. We were not thrilled with the requirement to provide our social security numbers. More
Great sales experience. No pressure, good price, 0% financing. Matt was great. Very knowledgeable and very friendly. Test drive a number of cars and what we wanted was I. Stick. financing. Matt was great. Very knowledgeable and very friendly. Test drive a number of cars and what we wanted was I. Stick. More