Grand Prix Subaru

Roy was very warm and personable. He is not “pushy” and is trustworthy in his advice and guidance. He had no problem with having us test drive the different models so we could make a solid decision. He has is trustworthy in his advice and guidance. He had no problem with having us test drive the different models so we could make a solid decision. He has been a salesman at this dealership for a number of years, obviously good at what he does. When you visit this dealership, I would recommend making an appointment with him. More

Brian listened to me through the initial process of picking a car, and through the final paperwork part of the process as I asked some pointed questions. On the whole I never felt like anyone there wa picking a car, and through the final paperwork part of the process as I asked some pointed questions. On the whole I never felt like anyone there was pressuring or trying to sell me more (or less) than what I wanted. More

The sales rep Matt went out of his way to help me to get things done. He was courteous, helped me reach the insurance department 5 minutes before 5 and got things done! He bend over backwards to ensure I ge things done. He was courteous, helped me reach the insurance department 5 minutes before 5 and got things done! He bend over backwards to ensure I get the service. 5+ Avoid the finance guy named Scott. More

Very friendly and relatively quick customer service. Thorough presentation of options by knowledgeable staff and I was always treated with respect. I truly appreciate the help that everyone I encountere Thorough presentation of options by knowledgeable staff and I was always treated with respect. I truly appreciate the help that everyone I encountered offered. Great car buying experience, especially since it was unexpected on my end. A normally stressful experience was a pleasure! More

Excellent service. Tom Cali was so helpful throughout the whole process of buying a new car. Tom made everything effortless and cared about our experience. whole process of buying a new car. Tom made everything effortless and cared about our experience. More

I had a great experience at Grand Prix Subaru! Joe Iucci was excellent! I will definitely be back here for my next Subaru! Thank you! was excellent! I will definitely be back here for my next Subaru! Thank you! More

Our sales agent Joe Iucci was fantastic. We bought a certified preowned 2019 Subaru Ascent. The whole process was seamless and easy. He was not pushy and answered every question. One of the best custome certified preowned 2019 Subaru Ascent. The whole process was seamless and easy. He was not pushy and answered every question. One of the best customer service experiences I have ever had from start to finish! Would highly recommend making an appointment with him if you are looking to buy a Subaru. Extremely happy with the whole process! Thanks Joe! More

I had made an appointment to see a Crosstrek that my partner and I had been wanting for some time. Last week we came in to test drive the vehicle and make an offer. While the employees and managers we partner and I had been wanting for some time. Last week we came in to test drive the vehicle and make an offer. While the employees and managers were attentive, kind and helpful throughout the process they sold the car after we test drove and were about to make an offer. There is no reason we should have been treated in this manner. We are knowledgable, capable buyers who rode the train for 3 hours to make this purchase and what happened to us is not only unprofessional, but disconcerting. More

Came for my appt at 2:45pm to service area, not a welcoming place. Spoke to Nick who complained about taking last appt at 2:30 (when I made appt. I chose the option 2:45pm on Grand Prixx subaru onli welcoming place. Spoke to Nick who complained about taking last appt at 2:30 (when I made appt. I chose the option 2:45pm on Grand Prixx subaru online) then ?lauralee(a woman) asked if I got her message if I can come early. I told I did but I couldn’t so I am here now. Then nick called and said there will be a wait for 2 hours. He said they stop taking appts at 2:30pm and do not work Sunday. It seems since I bought my car from them and they offer free service I have to put up with their poor treatment of their customers and zero customer service. I am sure, there are dealerships that provide better service. More

I just leased a Subaru Forester from Grand Prix Subaru. I've been to other Subaru dealers on Long Island, and this was the best one. I say this because my sales person, Matt Pisciotta was excellent. He w I've been to other Subaru dealers on Long Island, and this was the best one. I say this because my sales person, Matt Pisciotta was excellent. He was extremely pleasant to work with, very professional, knowledgeable and honest. He took so much time to answer all of my questions and he went above and beyond to make my car lease an easy and pleasant experience. I highly recommend this dealership and Matt. More