Grand Prix Subaru

Matt was very helpful,courteous and not a”pushy salesman”. Matt knew exactly what I wanted in my buying and I got ex army whT I wanted. I was so impressed with Matt I referred my friend to him. A salesman”. Matt knew exactly what I wanted in my buying and I got ex army whT I wanted. I was so impressed with Matt I referred my friend to him. And ,she in turn leased a Subaru. I will continue to recommend Matt and Grand Prix Subaru More

The whole process of leasing my vehicle was quick and easy. Matt was friendly, polite and professional. I have leased quite a few autos over the years and this was by far the best experience I’ve had. easy. Matt was friendly, polite and professional. I have leased quite a few autos over the years and this was by far the best experience I’ve had. More

I love my new car , it’s perfect and I have Joseph to thank ! I am so happy 😀 thank ! I am so happy 😀 More

Matthew is very professional and knowledgeable. He answered all of our questions and was able to provide us with the vehicle we desired.We would not hesitate in referring Matthew to others. He answered all of our questions and was able to provide us with the vehicle we desired.We would not hesitate in referring Matthew to others. More

From 1 start to 5 stars in 24 hours What sets apart one dealership from another? The cars are the same, the prices are (roughly) the same, but it's the customer service. When I had initially written th one dealership from another? The cars are the same, the prices are (roughly) the same, but it's the customer service. When I had initially written this review I had a horrible experience and left a bad review. Within 24 hours I received a message asking to contact the dealership and speak with a manager. I had very very low expectations and was expecting the dealership to justify their actions regarding their pricing. Jenna followed up with me regarding my issue. She quickly looked into the quote I received and instantly waived the ADM giving me the car at MSRP. The rollout for Solterra was a little rough according to other drivers that pre-ordered the car. Grand Prix really went above and beyond to help me. They were proactive in contacting me when they knew I had an issue. They didn't sit around and wait for my call. This is my second Subaru and I thought I had a pleasant experience with my first Subaru in 2015. I'm really glad I choose Grand Prix Subaru and I will definitely be purchasing my future cars from them! Highly recommend!!! ***** OLD REVIEW ***** I was excited to purchase the new Subaru Solterra which was released in 2022. I did all the right steps in securing a reservation in advance and choosing a well rated dealer. When the MSRP came out ($48,000 - for the Limited trim) Grand Prix was charging over $9,000 on top of that. It's unbelievable how greedy this dealer was. It's also strangely coincidental that between they decided to add a markup in the same amount of federal rebate of $7,500 and $2,000 from NYS combined. They give this rebate to help consumers transition to EV not go into the hands of shady dealerships. More

Joe has great people skills, and is very nice. The dealership has a nice showroom. The dealership has a nice showroom. More

The location is nice and the people are very friendly and helpful. Nice job all around :) helpful. Nice job all around :) More

Go-to Welcoming Friendly Compassionate Detail-oriente d Honest Professional Fair Fun Knowledgable Reliable Excellent customer service d Honest Professional Fair Fun Knowledgable Reliable Excellent customer service More

This was our second transaction with Grand Prix and it was a very smooth process. Our salesman Joe Iucci was well informed and did a great job guiding us through the sale.Also Alice Baer did fine with was a very smooth process. Our salesman Joe Iucci was well informed and did a great job guiding us through the sale.Also Alice Baer did fine with setting up our financing.Joe in particular was instrumental in clearly communicating all of the features of our new Outback and answering any questions that we had.We will remember to refer him to any of our friends shopping for a Subaru. More

My first visit for service since purchasing the vehicle and the experience was way above expectations. As soon as I arrived I was greeted by service advisor Daniel Suarez. He explained everything that was and the experience was way above expectations. As soon as I arrived I was greeted by service advisor Daniel Suarez. He explained everything that was going to be done with no hidden surprises and made me feel comfortable and right at home. Professionalism at its best. The waiting room was enormous, very clean and gave you that safe and sanitized feeling. Before I can get comfortable my vehicle was ready to go. I received a text explaining everything that was done to the vehicle and the amount due. Service Advisor Daniel was there to give me one last explanation of the services that were done. The VIP experience definitely made you feel like a VIP. Kudos to service advisor Daniel, a definite asset to Grand Prix Subaru. More