
Grand Prix Subaru
Hicksville, NY
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1,564 Reviews of Grand Prix Subaru
Best experience great people This was the best experience buying a car. Mike, Ted and Shawn were the best. They helped with anything with patience and a smile. I have never had su This was the best experience buying a car. Mike, Ted and Shawn were the best. They helped with anything with patience and a smile. I have never had such great service anywhere else i have ever gone to. They are the reason i will only buy a Subaru from now on and send anyone who is looking to buy a car to them. More
A very pleasant and positive experience Was looking to purchase my first Subaru and knew what I wanted. I am so very pleased with both my choice of dealership and my new 2016 Crosstrek! I ca Was looking to purchase my first Subaru and knew what I wanted. I am so very pleased with both my choice of dealership and my new 2016 Crosstrek! I cannot say enough about Mike Porcelli, Ted Hanlon and Shawn Mayers. They were all professional, knowledgeabe, accommodating and thorough. I was treated with respect. I felt no stress or pressure while working with Mike...just the opposite in fact. It was a friendly and relaxed atmosphere. I appreciated Mike's follow up contact to make sure all was well and answer any questions that I had. I was would refer anyone and everyone to these great people at Grand Prix Subaru. More
Excellent x10 Dear Roy, Just wanted to personally thank you, Ted and Michelle for the excellent service you and your team provided. From the beginning our experien Dear Roy, Just wanted to personally thank you, Ted and Michelle for the excellent service you and your team provided. From the beginning our experience with you was amazing. My wife and I felt comfortable and happy. We came to you needing a car right away and you delivered. We simply sat and watched you and your team make everything happen, you knew exactly what needed to be done. Your whole team even stayed late to make sure we left with the car that same day. Everyone at the dealership is just extremely nice and courteous. We are still very impressed with how many details you knew about the car and how quickly you made everything happen in such a time crunch. My wife and I are very happy with our crosstrek We look forward to returning in the near future to lease a second car from you Our overall our experience with you and your team was excellent x 10. Roy you are the best! Thank you, Luis V. More
Excellent first class experience Leasing our car at Grand Prix Subaru was memorable due to the ease of the entire process and the genuine helpfulness and good nature of the staff. We Leasing our car at Grand Prix Subaru was memorable due to the ease of the entire process and the genuine helpfulness and good nature of the staff. We have had Toyotas, Volvos, Hondas and other Subarus in the past. Deciding between another lease on our Honda CRV or another vehicle brand, and ultimately deciding on the Subaru Outback was simple after doing comparison research. We had even been to other Subaru dealerships which were closer to our home but found the staff to be generally unresponsive. Grand Prix Subaru was like a breath of fresh air. Ted and Shawn were extremely accommodating and George was a pleasure to deal with. He made the whole process seamless and made sure we knew how to use all of our new car's features. My generally cynical husband actually said it was the first time he had ever felt positive about a new car dealership. More
Impreza Lease Just visited the Hicksville Subaru and I was blown away by the service I received. My wife and I were looking for a safer car as my SUV was in very ba Just visited the Hicksville Subaru and I was blown away by the service I received. My wife and I were looking for a safer car as my SUV was in very bad shape. We went around 6pm and we received a friendly greeting and felt welcomed. Mike was our Sales Consultant and was very professional and caring from the start. He asked what brought us there and what we were interested in. Mike did not make us feel pressured into buying, but made us feel comfortable. We were there for a good amount of time, talking and getting the paperwork settled with Jenna who explained everything and again did not pressure us into adding additional things. We were told that it was late that the car would be ready for us to pick up the next day. Well to our surprise, the Hicksville team was able to get the car ready, insured and inspected for us to take home that night. That was a big shock to us and was one that will not be forgotten. Ted was the man that made that happen and we are very grateful for that. It was well appreciated. Since it was late and they didn't want to keep us there any longer since we did have our 5month old with us Mike was more then accommodating and told me to make sure I come back another day so he can walk me through all the features of the car. I work in retail as a Store Manager and you don't always hear about the good, but my experience at the Hicksville Subaru was the most respectful, caring and professional service I have ever received in visiting a Dealership of any brand. I will definitely be recommending to friends and relatives. More
friendly and professional It was a pleasure to buy my car from Eric B. and I will recommend him to any of my friends looking to buy. He takes all stress out of the car buyin It was a pleasure to buy my car from Eric B. and I will recommend him to any of my friends looking to buy. He takes all stress out of the car buying experience and he doesn't try to push anything on you that you don't want. I highly recommend working with Eric at Grand Prix. More
Excellent service; Incredibly friendly Staff Just buy my Subaru Outback. My experience with Grand Prix Subaru was very positive. Amazing service and great value cars. They were very patient and h Just buy my Subaru Outback. My experience with Grand Prix Subaru was very positive. Amazing service and great value cars. They were very patient and helpful. My sales person Michael Porcelli went above and behind to give us the best deal possible..Everyone at the dealership was honest and above board in their dealings, Michael Porcelli, Ted Hanlon and Shawn Mayers worked with me in a professional and competent manner to address all of my concerns. More
Forester Lease I recently leased a 2016 Subaru Forester from Grand Prix Subaru. My salesman was Mike P and I couldn't be happier with his honesty and the way he hand I recently leased a 2016 Subaru Forester from Grand Prix Subaru. My salesman was Mike P and I couldn't be happier with his honesty and the way he handled the deal. Ray in finance was just as good no attempts to oversell me or get me to take anything I didn't need. Great group and I highly recommend the folks over at Grand Prix More
Great experience leasing! I've owned several cars but this is my first leased brand new vehicle. I was very excited to get the process started and from the moment i walked into I've owned several cars but this is my first leased brand new vehicle. I was very excited to get the process started and from the moment i walked into the dealership to when I drove off the lot in my new car I was given exceptional service. Bryan Amante, my salesman, really broke down all the details of the leasing process and once the car came in he explained all the features. I already recommended him to a few friends who were interested in purchasing a Subaru and I have no doubts that Bryan will deliver exceptional customer service! More
First time buyer, Overall good experience First time buying a car went smoothly. I had a specific model (manual Impreza) in mind and they just so happened to have it. Eric knew he had the car First time buying a car went smoothly. I had a specific model (manual Impreza) in mind and they just so happened to have it. Eric knew he had the car in the show room. They opened up the doors and let me take it out for a test drive. Everything went smoothly and I was able to get a good rate from Ray. I would have liked a little more time to negotiate a deal but I was able to get all weather mats as compensation. They took some time and some reminders but I was able to get them free of charge. Overall an easy car buying experience and I enjoy the car I have. I would recommend the dealer. More