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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,745 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,745 reviews

June 11, 2026

Cameron was freaking cool and awesome and his service was spot on and honest! Great place More

by AUSTENGARCIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron service department
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Jun 12, 2026 -

Grand Prairie Ford responded

We greatly appreciate your kind words and taking the time to share your experience with us! It is wonderful to hear that Cameron provided you with honest, attentive service — that is exactly the standard we strive to uphold for every customer who walks through our doors. We look forward to welcoming you back in the future!

June 11, 2026

Service was great, my car was returned to me in working condition. All my questions were answered in a timely manner. The one complaint I have is that my car smelled like gasoline, seems like whatever the More

by ALEXISDHA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Avalos
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Jun 12, 2026 -

Grand Prairie Ford responded

Thank you for taking the time to share your experience with us! We are glad to hear that your vehicle was returned in working condition and that your questions were addressed promptly — that is exactly the level of service we strive to provide. We truly appreciate your kind words regarding those aspects of your visit. We are sorry to hear that you feel this way about the detailing service you received. We understand your disappointment. Your feedback is important to us, and we will take note of your concerns as we continuously look to improve the quality of our services. We hope to have the opportunity to provide you with a better overall experience in the future.

June 11, 2026

I was charged for oil change meanwhile I’m entitled to free oil change with my plan. I never requested for synthetic oil change. I want my $70 back More

by map_gee
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Maintenance advisor 0
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Jun 12, 2026 -

Grand Prairie Ford responded

We understand your frustration, and we take concerns about billing accuracy very seriously. Every customer deserves to have their plan benefits honored correctly, and we are sorry to hear that you feel this way. We would like to discuss this further and work toward a resolution. Please reach out to Victoria Courtney at 855-971-6306 so we can review your account and address your concerns properly.

June 11, 2026

My service writer was very courteous and worked with me on the money part but I was a little surprised and disappointed that they didn't wash the truck but all in all I was happy with the service More

by bikerdude2501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 12, 2026 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We are so glad to hear that your experience was a positive one overall, and that our team was able to work with you and provide courteous, attentive service. That is exactly the kind of experience we strive to deliver to every customer who visits us. We also appreciate you sharing your thoughts about the vehicle wash. Your feedback is genuinely valued, as it helps us continue to improve the experience we offer. We are happy you left satisfied, and we look forward to welcoming you back for your next service visit!

June 11, 2026

They take care of your vehicle needs. The service advisors are nice, helpful and attentive. More

by MMTZ3269
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jun 12, 2026 -

Grand Prairie Ford responded

Thank you for sharing your experience with us! It is wonderful to hear that our service advisors made such a positive impression — being helpful, attentive, and genuinely caring about your vehicle's needs is exactly what we strive for. We truly value your kind words and look forward to continuing to provide you with the same great experience every time you visit.

June 10, 2026

My saleswoman at Grand Prairie Ford was very easy to talk to. I didn’t feel like was been push into a vehicle that I didn’t want. More

by Hmendoza373
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jasmin Buckaloo
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Jun 11, 2026 -

Grand Prairie Ford responded

We are honored to hear about your positive experience with our sales team. It's wonderful to know that your saleswoman created a comfortable environment where you felt respected and not pressured during your vehicle shopping process.

June 08, 2026

On time and courteous A have not had any negative experiences so far getting my vehicles serviced. More

by moreno.maria9728
Recommend Dealer
Yes
Employees Worked With
santos Flores
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Jun 11, 2026 -

Grand Prairie Ford responded

We are honored to hear about your positive experience with our service team. Your feedback about our punctuality and courteous service means a great deal to us, and we truly appreciate you taking the time to share your thoughts. It's wonderful to know that you haven't encountered any issues with your vehicle servicing. We remain committed to maintaining these high standards and providing you with the reliable, professional service you've come to expect from us.

June 07, 2026

Great and fast service Great and fast service. Advisor gave me information about how the service was going and answered all of my questions. More

by plainkevin123
Recommend Dealer
Yes
Employees Worked With
Nelson Courtney
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Jun 11, 2026 -

Grand Prairie Ford responded

We are happy to hear about your positive experience with our service team. It's wonderful to know that you received great and fast service, and that your advisor kept you well-informed throughout the process while addressing all of your questions. Thank you for taking the time to share your feedback. We truly value customers like you and appreciate your trust in our team to provide the quality service experience you deserve.

June 07, 2026

Fast easy and I love how respectful they were, gave me a ride also 10/10 More

by brionnacrooks02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2026 -

Grand Prairie Ford responded

We are absolutely thrilled to hear about your wonderful experience with us! Your kind words about our team's respectful service and the convenience we provided mean so much to us at Grand Prairie Ford. It's fantastic to know that we made your visit both fast and easy while ensuring you felt valued throughout the process. We truly appreciate you taking the time to share your positive feedback and for giving us a perfect 10/10 rating!

June 06, 2026

Kris is service is as great, I will be coming back to get all of my service done. More

by 33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Jun 11, 2026 -

Grand Prairie Ford responded

Your positive feedback means the world to us! We're thrilled to hear that Kris provided you with such exceptional service. It's wonderful to know that your experience with us exceeded your expectations. We truly appreciate your loyalty and look forward to serving you again in the future. Thank you for taking the time to share your experience and for choosing us for your automotive service needs.

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