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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,745 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,745 reviews

June 13, 2026

He was very friendly. Easy to talk to. Explained everything. He was very personable and very responsive. More

by Vharielle
Recommend Dealer
Yes
Employees Worked With
Antonio Avalos
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Jun 15, 2026 -

Grand Prairie Ford responded

We are utterly delighted to hear about your experience with us! It is wonderful to know that you felt welcomed, well-informed, and supported throughout the process. Providing clear communication and a personable experience is something we genuinely strive for, and it means a great deal to hear that it made a positive difference for you. Thank you for taking the time to share your feedback — we truly appreciate it!

June 13, 2026

Exceptional, I would not have gotten what I needed at a different dealer or if my service writer didn't explicitly listen to my concerns and specific situation and address it promptly while communicating e More

by Lance64.2000
Recommend Dealer
Yes
Employees Worked With
Cameron
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Jun 16, 2026 -

Grand Prairie Ford responded

Thank you so much for sharing your experience, Lance! It is truly wonderful to hear that you received the attentive, transparent, and efficient service you deserved — especially during such a stressful situation. Being stranded far from home after a work trip is never easy, and we are glad our team was able to get you back on the road quickly and safely with repairs done right the first time. We take great pride in clear communication, honest pricing, and genuinely listening to each customer's unique situation. Reviews like yours remind us why those values matter so much. We appreciate your trust in us and hope to be your go-to resource for any future vehicle needs!

June 13, 2026

This dealership is like a family, friendly, caring, clean environment, and great customer service. Keep up the good work!! More

by Sha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Grand Prairie Ford responded

We are delighted to hear that your experience with us felt like being part of a family! Knowing that our team's friendliness, care, and commitment to a welcoming environment made a positive impression means a great deal to us. Thank you for taking the time to share such kind words — we look forward to continuing to provide you with the same great experience every time you visit!

June 13, 2026

Excellent service. Sales and finance team were very helpful and attentive. Highly recommend this dealership. More

by Kenneth.svetlik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Navarez
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Jun 15, 2026 -

Grand Prairie Ford responded

We are delighted to hear about your experience with our sales and finance team! It is truly rewarding to know that they provided you with the attentive and helpful service you deserved throughout the process. Thank you so much for the kind words and for taking the time to share your feedback. We look forward to serving you again in the future and appreciate your recommendation!

June 12, 2026

Very professional, and knowledgeable Will bring both of my cars for service Very satisfied and pleased More

by Johnny Kimberlin24
Recommend Dealer
Yes
Employees Worked With
Antonio Avalos
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Jun 15, 2026 -

Grand Prairie Ford responded

Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share your experience! It is wonderful to hear that our team made such a positive impression with their professionalism and knowledge. We look forward to welcoming you back for your future service visits and are glad to know you trust us with both of your vehicles. Your satisfaction means everything to us, and we will continue to work hard to deliver the same great experience every time!

June 12, 2026

Great service, cleaning waiting room, and fast internet. Communication was excellent with Santos. Scheduling was super easy. More

by J.ALEJANDRO50
Recommend Dealer
Yes
Employees Worked With
Santos
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Jun 15, 2026 -

Grand Prairie Ford responded

Thank you so much for sharing your experience with us! We are absolutely thrilled to hear that you enjoyed our service, found the waiting area comfortable, and had reliable internet during your visit. It means a great deal to know that every aspect of your time with us met your expectations. We are also glad to hear that your communication and scheduling experience was seamless. Your kind words are truly appreciated, and we look forward to serving you again in the future!

June 11, 2026

I'm really impressed with the service department everyone's always so helpful and friendly and I really like being able to get a Lyft home and then the truck delivered. More

by Josephco_le
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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Jun 12, 2026 -

Grand Prairie Ford responded

We greatly appreciate your kind words and for you taking the time to share your experience with us! It is wonderful to hear that our service team has made such a positive impression with their helpfulness and friendly approach. We are also glad that the Lyft and vehicle delivery options have added a level of convenience to your visits — that is exactly the kind of experience we strive to provide. We look forward to continuing to serve you and your truck!

June 11, 2026

Busy; but was able to fit me in for a oil change. Antonio was professional and friendly More

by maureen.smiley
Recommend Dealer
Yes
Employees Worked With
Antonio
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Jun 12, 2026 -

Grand Prairie Ford responded

Thank you for sharing your experience with us, Maureen! We are so glad we were able to accommodate your visit despite the busy schedule, and that Antonio made the experience a positive one. We look forward to seeing you again for your next service visit!

June 11, 2026

Staff was ready, quick service and ready to answer any questions Vehicle was service and out before time frame dealer told me More

by juancains
Recommend Dealer
Yes
Employees Worked With
Don't remeber
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June 11, 2026

The oil change went fine but I asked them to update my screen/map in my car and they gave me another appointment because they couldn't do it that day and when I went I was there all day Friday and returne More

by Andre’s ramirez
Recommend Dealer
No
Employees Worked With
Santos Flores
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Jun 11, 2026 -

Andre’s ramirez responded

Went in for them to restart and fix my screen/map, left the car there Friday and got it back on Saturday with no changes…my screen had no changes and my GPS still is not working

Jun 12, 2026 -

Grand Prairie Ford responded

It's regrettable to hear that your experience with the screen and map update did not meet expectations. We understand your frustration and would genuinely like to discuss this further and work toward a resolution. Please reach out to Victoria Courtney at 855-971-6306 so we can better understand what happened and ensure your concerns are properly addressed.

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