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Grand Prairie Ford
Grand Prairie, TX
1,815 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,815 reviews
January 08, 2019
The best, ever!! First time in my lifetime that I walk out of a dealership in less than 1 hour!! Tony is the best sales person, hands down! First time in my lifetime that I walk out of a dealership in less than 1 hour!! Tony is the best sales person, hands down! More
by faz4
Employees Worked With
Tony Mathis
January 08, 2019
Personalized service that went above and beyond! Brenda was so incredible and made the always dreaded process of buying a car actually enjoyable. She went above and beyond her job title by making sur Brenda was so incredible and made the always dreaded process of buying a car actually enjoyable. She went above and beyond her job title by making sure I got everything just as I asked. I got leather put in my vehicle, which was taking longer than expected to be finished and Brenda communicated every step of the way and even delivered the finished vehicle to me to help work around my schedule. Use Brenda next time you buy a car and you won’t regret it. Also, Daniel in finance was incredibly nice. He helped a first time buyer like me understand my options with easy to understand terms!! He made me feel secure in my purchase option. Thanks to everyone I worked with at Grand Prairie Ford. More
by MadisonM
January 07, 2019
Great Service and very Respectful I really recommend Grand Prairie Ford really respectful and polite. They listen to you and are willing to negotiate with you, great service 5 stars. I really recommend Grand Prairie Ford really respectful and polite. They listen to you and are willing to negotiate with you, great service 5 stars. More
by Magdajua32
January 06, 2019
Awesome experience Everyone was very helpful and nice. Thank you Mr. Ron Smith, you are the greatest... I will be purchasing my next car from from this location... Everyone was very helpful and nice. Thank you Mr. Ron Smith, you are the greatest... I will be purchasing my next car from from this location... More
by Gloria49
January 06, 2019
Wowzer We have never had an experience like this in any transaction EVER. Tony Ledesma is just a real human being. Tough on the outside, warm charitable and We have never had an experience like this in any transaction EVER. Tony Ledesma is just a real human being. Tough on the outside, warm charitable and has a heart for service. We applaud GPF for letting him be who he is. Karla Corellejo another super stand-out. Finance is always the scary part but she made it comfortable and relaxed. We will pay it off early just to be able to come back. Thanks to all. More
by Bear and Honey
Employees Worked With
Antonio Ledesma, Karla Corralejo
January 06, 2019
Saturday Blues We got to the dealership at 10:45 for our 11 o'clock appointment with Jackie. He was with another customer so we waited for about 20 minutes before h We got to the dealership at 10:45 for our 11 o'clock appointment with Jackie. He was with another customer so we waited for about 20 minutes before he was able to show us a vehicle. We had spoken on the phone with Jackie the day before and told him we were looking for a blue ford edge. He said that he had several vehicles to show us. When we got there, he did not have any blue edges to show us. We test drove a 2019 ford edge sel in black. I liked the car, but told him I wanted it in blue. He said that he would have to get it from another dealership and we said that's what we wanted. When they showed us the financing options, it was out of our price range and they kept pressuring us to go over our budget. I then asked for them to show us something cheaper. We test drove a charcoal 2019 ford edge se. I liked that one as well. Jackie told me that he'd be able to get a blue one from their sister dealership in Mesquite which is about 30 minutes away. Gabe showed us the financing options and it was in our budget, so we agreed on a deal around 12:45. However, we did not leave the dealership until 5:00. We kept asking what was taking so long and we kept getting excuses like it's a Saturday, you guys are trading in a vehicle, and we had to get the car from another dealership. No one seemed to think it was a big deal that we had been waiting for hours. I love the car that we got, but the experience of getting the car was one of the worst experiences ever. More
by Thrashersc35
January 05, 2019
Great dealership and great staff The salesperson and the sales manager were great. I got a great deal thanks to the new car manager Jeremy Pirotte. I will be back. The salesperson and the sales manager were great. I got a great deal thanks to the new car manager Jeremy Pirotte. I will be back. More
by Bash19
Employees Worked With
Jeremy Pirotte
January 04, 2019
Sales agent joseu Cruz is AMAZING Joseu is kind very patient respectful all around a great guy but the finance team is horrible they were very rude rushed us didn't take no for a answe Joseu is kind very patient respectful all around a great guy but the finance team is horrible they were very rude rushed us didn't take no for a answer wasn't co worker friendly More
by Mlozano
January 03, 2019
Excellent! Always a great experience at Grand Prairie Ford. Ron Smith was awesome!! Very professional and knowledgable he made sure we were happy with our purcha Always a great experience at Grand Prairie Ford. Ron Smith was awesome!! Very professional and knowledgable he made sure we were happy with our purchase. Thank you Ron! More
by Hat-Trick-Car-Guy
Employees Worked With
Ron Smith
January 02, 2019
Outstanding ! I just wanted to thank Mr Tony Mathis and the finance department for giving me outstanding customer service it’s my second F-150 truck and very happy I just wanted to thank Mr Tony Mathis and the finance department for giving me outstanding customer service it’s my second F-150 truck and very happy to be Grand Prairie Ford customer again thank you! More
by Monahans1987
Employees Worked With
Tony Mathis, Karla Corralejo
