
Grand Prairie Ford
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Service and very Respectful I really recommend Grand Prairie Ford really respectful and polite. They listen to you and are willing to negotiate with you, great service 5 stars. I really recommend Grand Prairie Ford really respectful and polite. They listen to you and are willing to negotiate with you, great service 5 stars. More

Wowzer We have never had an experience like this in any transaction EVER. Tony Ledesma is just a real human being. Tough on the outside, warm charitable and We have never had an experience like this in any transaction EVER. Tony Ledesma is just a real human being. Tough on the outside, warm charitable and has a heart for service. We applaud GPF for letting him be who he is. Karla Corellejo another super stand-out. Finance is always the scary part but she made it comfortable and relaxed. We will pay it off early just to be able to come back. Thanks to all. More
Saturday Blues We got to the dealership at 10:45 for our 11 o'clock appointment with Jackie. He was with another customer so we waited for about 20 minutes before h We got to the dealership at 10:45 for our 11 o'clock appointment with Jackie. He was with another customer so we waited for about 20 minutes before he was able to show us a vehicle. We had spoken on the phone with Jackie the day before and told him we were looking for a blue ford edge. He said that he had several vehicles to show us. When we got there, he did not have any blue edges to show us. We test drove a 2019 ford edge sel in black. I liked the car, but told him I wanted it in blue. He said that he would have to get it from another dealership and we said that's what we wanted. When they showed us the financing options, it was out of our price range and they kept pressuring us to go over our budget. I then asked for them to show us something cheaper. We test drove a charcoal 2019 ford edge se. I liked that one as well. Jackie told me that he'd be able to get a blue one from their sister dealership in Mesquite which is about 30 minutes away. Gabe showed us the financing options and it was in our budget, so we agreed on a deal around 12:45. However, we did not leave the dealership until 5:00. We kept asking what was taking so long and we kept getting excuses like it's a Saturday, you guys are trading in a vehicle, and we had to get the car from another dealership. No one seemed to think it was a big deal that we had been waiting for hours. I love the car that we got, but the experience of getting the car was one of the worst experiences ever. More

Awesome experience Everyone was very helpful and nice. Thank you Mr. Ron Smith, you are the greatest... I will be purchasing my next car from from this location... Everyone was very helpful and nice. Thank you Mr. Ron Smith, you are the greatest... I will be purchasing my next car from from this location... More
Great dealership and great staff The salesperson and the sales manager were great. I got a great deal thanks to the new car manager Jeremy Pirotte. I will be back. The salesperson and the sales manager were great. I got a great deal thanks to the new car manager Jeremy Pirotte. I will be back. More

Sales agent joseu Cruz is AMAZING Joseu is kind very patient respectful all around a great guy but the finance team is horrible they were very rude rushed us didn't take no for a answe Joseu is kind very patient respectful all around a great guy but the finance team is horrible they were very rude rushed us didn't take no for a answer wasn't co worker friendly More
Excellent! Always a great experience at Grand Prairie Ford. Ron Smith was awesome!! Very professional and knowledgable he made sure we were happy with our purcha Always a great experience at Grand Prairie Ford. Ron Smith was awesome!! Very professional and knowledgable he made sure we were happy with our purchase. Thank you Ron! More
Outstanding ! I just wanted to thank Mr Tony Mathis and the finance department for giving me outstanding customer service it’s my second F-150 truck and very happy I just wanted to thank Mr Tony Mathis and the finance department for giving me outstanding customer service it’s my second F-150 truck and very happy to be Grand Prairie Ford customer again thank you! More
No hassle Best experience buy a car. No run around or back and forth. Wanted to make a deal as much as i wanted to by a car. Best experience buy a car. No run around or back and forth. Wanted to make a deal as much as i wanted to by a car. More

The Best! Jackie Mercer and Karla took great care of us! Jackie found us exactly what we wanted and made us a great deal. Awesome experience and we will definit Jackie Mercer and Karla took great care of us! Jackie found us exactly what we wanted and made us a great deal. Awesome experience and we will definitely be buying more vehicles from them in the future. If you’re near or far, you should check them out. You won’t be disappointed! More