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Grand Prairie Ford
Grand Prairie, TX
2,654 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,654 reviews
January 07, 2023
He was awesome! ! Just bought a 2019 Jeep !! Great customer service. There finance team beat my local credit union. He was very knowledgeable and passionate about his ! Just bought a 2019 Jeep !! Great customer service. There finance team beat my local credit union. He was very knowledgeable and passionate about his job. Highly recommend him if you are in the market! More
by Scotty
Employees Worked With
Cameron Harris
January 07, 2023
We had the top of the team working with us❤️ Thanks to Jackie and Dontae Jackie and Dontae More
by Ann
January 07, 2023
After explaining to them we were pre-approved with our credit union and ready to purchase they allowed us to spend 2 hours deciding on a car only to say they refused to sell me if I didn’t let them financ credit union and ready to purchase they allowed us to spend 2 hours deciding on a car only to say they refused to sell me if I didn’t let them finance the deal. I would have let them shop rates for me however the way they handled the entire deal was very greedy and self serving for themselves. It was very clear they weren’t looking for a lifelong customer. They were looking for the next “sucker” to pad their pockets! I went to Toyota of Richardson and purchased the same exact car with less miles and a very pleasant experience. More
by Patrick
Employees Worked With
Other Employees :
Edsel Elizondo, Robert Fugate, Cameron Harris
January 04, 2023
Jackie was awesome on helping me get my new bronco. He took the time to help me build my bronco. It was built exactly how I want it. He explain all the info and details at sign off. I strongly rec He took the time to help me build my bronco. It was built exactly how I want it. He explain all the info and details at sign off. I strongly recommend him on your vehicle purchase. Love my bronco. Thanks again, Jackie! More
by mjperrys
Employees Worked With
December 30, 2022
It was a great experience from the time Jackie called great customer service and very good people great customer service and very good people More
by francomartin02
Employees Worked With
December 29, 2022
Jackie worked with me well to help me find the vehicle I wanted at a price I was willing to pay. wanted at a price I was willing to pay. More
by scottye.perry
December 29, 2022
Mr. Harris was amazing to work with. Gave me all the info plus the best customer service I feel I have received in awhile considering it being a car dealership. Would recommend him to everyone I know! plus the best customer service I feel I have received in awhile considering it being a car dealership. Would recommend him to everyone I know! More
by Ckh0916
Employees Worked With
Cameron Harris
December 27, 2022
Honestly god bless mr. Jackie Mercer what a guy! He was super helpful and incredibly down to earth, couldn’t of asked for a better representative of Grand Prairie Ford, sam Jackie Mercer what a guy! He was super helpful and incredibly down to earth, couldn’t of asked for a better representative of Grand Prairie Ford, same goes for Steven in the finance department really informative and really opened my eyes to all the great possibilities you can have when you go with ford thank you guys soo much for my 2023 Ford Ranger y’all are the best! Also I’d like to thank the guy Huey for teaching me all I needed to know about ford pass! More
by akersdawson
December 25, 2022
We got the best deal with the best salesman! Thank you Jackie Mercer for your help. Thank you Jackie Mercer for your help. More
by Randallbpayne
December 19, 2022
My experience was nothing short of awesome! I worked over the phone with Lawrence and Jackie with help of my purchase of my new F150. They got me a great deal I was happy with. I flew in and Ja I worked over the phone with Lawrence and Jackie with help of my purchase of my new F150. They got me a great deal I was happy with. I flew in and Jackie picked me up at the airport and the process was easy at the dealership. This was my best truck buying experience to date. More
by Marcos
