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Grand Prairie Ford

Grand Prairie, TX

4.6
2,755 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,755 reviews

August 07, 2023

Overall Great customer and attention to customer. Very attentive to customer needs and satisfaction overall More

by fjsolis24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Laurin
Aug 07, 2023 -

Grand Prairie Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

August 06, 2023

Ron and Grace were fantastic from start to finish. Our overall experience could not have been any better. From the test ride with Ron explaining the vehicle's functionality and Ron and Grace's willing More

by James & Dee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Moore, Grace Larson
Aug 07, 2023 -

Grand Prairie Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

August 06, 2023

Jackie and Noah did a great job in communicating with me ahead of coming out to look at the vehicle and got me in and out quickly. Would recommend shopping with either of them! More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Johnson
Aug 07, 2023 -

Grand Prairie Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

August 05, 2023

We had a very good experience when we were purchasing our new 2023 Ford Edge from Josue Cruz at Grand Prairie Ford. Josue was very professional and treated my wife and I with a great deal of respect. Thank More

by mallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Grand Prairie Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

August 05, 2023

Loved working with Jackie. Great customer service. Would definitely come back and ask for him. More

by Deckard719
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Grand Prairie Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

August 04, 2023

Have experienced great service work at Grand Prairie Ford! Sergio Diaz was my service advisor! He took very good care of me. More

by jrfisherjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
Aug 07, 2023 -

Grand Prairie Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

August 03, 2023

Excellent service and staff. I’m enjoying my new economical ride. Many thanks to you guys. More

by Maryjobi434
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edsel Elizondo
Aug 07, 2023 -

Grand Prairie Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

July 31, 2023

Jackie was very nice and professional. Told him what we wanted and that’s exactly what he showed us. He gave us a good deal and everything was done fast. Thank you Jackie! More

by Elida and Leo Benitez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Grand Prairie Ford responded

Thank you for your positive feedback!

July 31, 2023

Horrible Dealership ! No Help after Sell , They Lie , Rude , No Management At such a big company! I have messages emails proof they are a horrible dealership in Texas ! More

by Kaylin Brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cameron Harris
Aug 01, 2023 -

Grand Prairie Ford responded

We're sorry to hear that you are not satisfied with your experience with us. Please contact Melissa Perry at 855-971-6306 and we will do our best to make this better.

July 29, 2023

BUEN SERVICIO, PRONTA SOLUCIÓN,AMABILIDAD, ATENCIÓN, UN LUGAR PARA LOS NIÑOS 👌ME GUSTO !! VOLVERÉ PRONTO !! More

by Diana López
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iván González
Aug 01, 2023 -

Grand Prairie Ford responded

Thank you for your positive feedback!

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