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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,709 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,709 reviews

July 25, 2023

Jackie was responsive to my all my requests and followed up appropriately, when necessary. He made the entire process enjoyable and concentrated on my needs as a customer. More

by Dan.hessling86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Fugate
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Jul 26, 2023 -

Grand Prairie Ford responded

Thank you for your positive review!

July 25, 2023

Great experience easy and simple most definitely will be back for another car thank you More

by Berenice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Grand Prairie Ford responded

Thank you so much for your positive review! We're so happy that you had a good experience with us, and we are looking forward to seeing you again in the future!

July 24, 2023

Two purchases in one day! That’s how amazing Jackie and Grand Prairie Ford are! More

by Hmdearborn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Grand Prairie Ford responded

Thank you so much for your positive review! We're so happy that you had a good experience with us, and we are looking forward to seeing you again in the future!

July 24, 2023

We had such a great experience with Jackie! It was so great we ended up with a second purchase! More

by Hmdearborn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Grand Prairie Ford responded

Thank you so much for your positive review! We're so happy that you had a good experience with us, and we are looking forward to seeing you again in the future!

July 22, 2023

Cruz was really easy to work with. I enjoyed everyone I talked with. I would recommend Grand Prairie Ford to all. Thank you. More

by stacey77thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Grand Prairie Ford responded

Thank you so much for your positive review! We're so happy that you had a good experience with us, and we are looking forward to seeing you again in the future!

July 21, 2023

I found the vehicle I wanted online and purchased it in-person on a Saturday morning. My salesman took great care of me! More

by Cgibbson11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hermi Ortuno
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Jul 21, 2023 -

Grand Prairie Ford responded

Thank you so much for your positive review! We appreciate your review, and want to thank you for taking the time to write it! We are looking forward to seeing you again next time!

July 20, 2023

Really impressed with service. They stayed later than closing time to make sure all of our questions were answered !! More

by judyrdgz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Larios, giovanni
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Jul 21, 2023 -

Grand Prairie Ford responded

Thank you so much for your positive review! We appreciate your review, and want to thank you for taking the time to write it! We are looking forward to seeing you again next time!

July 19, 2023

We had issues getting our hard to get Ford Maverick but the vehicle did arrive and GPF made any problems right! Thank you GPF. More

by jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Caballero, Steve Anthony , Lawrence Sedillo
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Jul 21, 2023 -

Grand Prairie Ford responded

Thank you so much for your positive review! We appreciate your review, and want to thank you for taking the time to write it! We are looking forward to seeing you again next time!

July 18, 2023

Initially I had a great experience. Yessenia did a wonderful job with customer service. She found me the right truck until after having bought it. Found out the entire truck shimmied an More

by Cliff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Fugate, Ricardo Pinilla
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Jul 21, 2023 -

Grand Prairie Ford responded

We apologize for the disappointment you experienced with our services. Our team aims to provide exceptional service to every customer, and we regret that we fell short of your expectations. To address your concerns and ensure that we continuously improve, we would appreciate more specific details about the issues you encountered. Please reach out to our customer service department, and we will work diligently to resolve any outstanding matters. Please contact Melissa Perry at 855-971-6306 and we will do our best to make this better.

Jul 21, 2023 -

Cliff responded

I will contact Melissa Perry directly and set an appointment to have this truck brought back and diagnoised for proper repairs. Clifford Massey

July 14, 2023

We want to thank Jackie and his assistant for all of their help into getting us the truck that we went to get. Nice and friendly staff at Grandprairie Ford. More

by Anaglara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Anaglara responded

Thank you to Grandprairie Ford we were able to purchase the truck we wanted to buy. Their staff was very friendly and helpful. 5 stars to Jackie and his assistant thank you guys!

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