Grand Prairie Ford

I took my truck for service for couple repairs and they fix the repairs and I got back my truck with damage in the interior and driver front speakers not working. fix the repairs and I got back my truck with damage in the interior and driver front speakers not working. More

Well I didn't expect to get that much for my trade in considering my car was old and I didn't expect to be getting a 2024 Ford Escape not at all I think God and Ron and the Dealership for the blessing considering my car was old and I didn't expect to be getting a 2024 Ford Escape not at all I think God and Ron and the Dealership for the blessing More

It was very pleasant. They was very knowledgeable about the problem that I was having. They was very knowledgeable about the problem that I was having. More

Tyler was really helpful, very courteous and professional Tyler provided me all options on the table for the issue I approached him with for my car. Very promptly done ! Tyler provided me all options on the table for the issue I approached him with for my car. Very promptly done ! More

Great experience, very helpful, everyone is very attentive, my salesman (Jackie Mercer) goes absolutely above and beyond to help meet your needs! attentive, my salesman (Jackie Mercer) goes absolutely above and beyond to help meet your needs! More

I had a fantastic experience with Ron, Omar and Huey from start to end. Extremely friendly, caring and professional with the whole process - I'm so grateful! start to end. Extremely friendly, caring and professional with the whole process - I'm so grateful! More

Friendly & professional. Thankful for their help & overall experience with everyone involved in helping me make my purchase. Thankful for their help & overall experience with everyone involved in helping me make my purchase. More

At first the wrong paperwork was sent to me via email by the representative: Clarence, for me to sign. Everything thing was very time consuming, mostly because of me being unable to go to the dealership loc the representative: Clarence, for me to sign. Everything thing was very time consuming, mostly because of me being unable to go to the dealership location. And miscommunications with the salesman: Geovanni. Otherwise it went okay. More

Ricardo was awesome to work with! Truly one of the best car-buying experiences I have had. He and Jose both took the time to listen to my wants and needs, took the time to crunch numb Truly one of the best car-buying experiences I have had. He and Jose both took the time to listen to my wants and needs, took the time to crunch numbers with me to make the best financial decision in a strange rate environment. Listening to the customer's requests and being knowledgable about all sides of this transaction is truly an asset to have with your sales team, and Ricardo exhibited all that and more. Plus it was a fun experience. I felt relaxed and comfortable, had good conversation, yet got down to business and we were able to wrap everything up timely and efficiently. It's been a trying few weeks on the hunt for a new to me vehicle (or in this case just a totally new vehicle (interest rates)), and out of the places I visited and test drive appointments I went to, Ricardo (and Jose too) were the best to work with. I'm glad I stopped in and I am truly happy with my purchase. Thank you greatly! More

Jackie is an absolute Pro. He is in no way, shape or form a "greasy car salesman". He is a problem solver of the highest order. Better than all that, he is a good man that d He is in no way, shape or form a "greasy car salesman". He is a problem solver of the highest order. Better than all that, he is a good man that doesn't prioritize the sale. He prioritizes what people want/need and takes care of the PERSON! No one better. More