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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
2,755 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,755 reviews

March 20, 2024

The wait was a little long, but the service was great! The service guy was knowledgeable he kept me informed on what was going on with my vehicle. Great Service! More

by Kans123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Grand Prairie Ford responded

Thank you for taking the time to leave a review! We appreciate your understanding about the wait time and we're thrilled to hear that the service technician was informative and kept you updated. We strive to provide excellent service, and it's comments like yours that let us know we're on the right track. We hope to see you again soon!

March 19, 2024

It was great. Antonio kept me informed of my vehicles progress. He's a great customer service tech More

by J. White
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
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Mar 21, 2024 -

Grand Prairie Ford responded

We're thrilled to hear you had a great experience! Thank you for the 5-star review. It sounds like Antonio did a fantastic job keeping you informed of your vehicle's progress throughout the service. Excellent communication is important to us, so we appreciate you recognizing Antonio's efforts as a great customer service technician. We'll be sure to pass on your kind words to him.

March 19, 2024

Very timely, knew exactly what needed to be done, car looks like new afterwords Very friendly service More

by Chells20
Recommend Dealer
Yes
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Mar 20, 2024 -

Grand Prairie Ford responded

This review makes our day! Thank you for the amazing 5-star rating. We pride ourselves on being timely, diagnosing issues accurately, and getting your car looking its best. We'll be sure to share your kind words with the entire team.

March 17, 2024

We had the best person helping us. Mr. Jackie Mercer. Thank you so much Sir. More

by Joseh2513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarence Hutton
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi Jose, Thank you for your review. We are pleased to hear that Jackie provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 17, 2024

Very professional Very helpful An awesome dealership Great Good Very helpful Great place to get a vehicle More

by Csandra817
Recommend Dealer
Yes
Employees Worked With
Grace Larson, Grace Larson
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that Grace provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 17, 2024

The service was friendly. They answered my questions. They explained the trucks options and features. More

by Dawnslovelylabs
Recommend Dealer
Yes
Employees Worked With
Preston
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi Dawn, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 17, 2024

Very nice, fair Did a good job explaining features of the vehicle and warranty package More

by Dawnslovelylabs
Recommend Dealer
Yes
Employees Worked With
Preston
Print
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Dawn, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 15, 2024

Great customer service. The process Of buying my truck was easy and fast. We were greeted promptly upon arriving to the dealership assisted by our salesman Jackie, who did a More

by nicolelvn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance- last name Rodriguez
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi Nicole, Thank you for your review. We are pleased to hear that Jackie provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 15, 2024

Antonio was very attentive and he is always very polite. Antonio went above and beyond to make sure my experience was great! More

by KELAWYNN
Recommend Dealer
Yes
Employees Worked With
Antonio
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi Kelawynn, Thank you for your review. We are pleased to hear that Antonio provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 15, 2024

Antonio went above and beyond to make sure that I had a great experience! He is always very kind and attentive. More

by KELAWYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Print
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Kelawynn, Thank you for your review. We are pleased to hear that Antonio provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

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