Grand Junction Volkswagen - Service Center

Service department awesome, parts department needs help. I purchased a brand new Jetta from this location and the experience was awesome. I have been bring my Jetta only here to get service and I have never I purchased a brand new Jetta from this location and the experience was awesome. I have been bring my Jetta only here to get service and I have never had a problem until the other day. My grandson was working on my 1994 Jetta and called to talk to the part department to order a part that he needed. A lady by the name of Nicole answered the phone in the parts department and was very rude and not friendly at all and actually hung up on him. I will continue to bring my car in for service because of the great service but next time I need a part ordered I will go with a different dealership. This is why you only get 4 out of 5 stars from me. More

Wonderful experience Christina, is very friendly and knowledgeable. Excellent customer service! Highly recommended! I Won't take my vehicle anywhere else. I had some issu Christina, is very friendly and knowledgeable. Excellent customer service! Highly recommended! I Won't take my vehicle anywhere else. I had some issues with the ac and she made sure it got fixed right. More

OUTSTANDING Customer Service Butch showed OUTSTANDING Customer Service when bringing my vehicle in for maintenance. He truly cares about his customers. I look forward to future bu Butch showed OUTSTANDING Customer Service when bringing my vehicle in for maintenance. He truly cares about his customers. I look forward to future business with Butch. More

Professional An an associate/salesman named Adam A. performed at a high level and my needs are satisfied. He answer his phone day and night working around my sche An an associate/salesman named Adam A. performed at a high level and my needs are satisfied. He answer his phone day and night working around my schedule. Very knowledgeable and was easy to work with. It was a pleasure and we will be back. More