Grand Junction Volkswagen

Cole was super awesome and so was our Tech! She made sure to walk me through things on my car I wasn’t aware of after a year of having it!! Awesome people! She made sure to walk me through things on my car I wasn’t aware of after a year of having it!! Awesome people! More

The guys at Volkswagen were very friendly and helpful in finding the right car for me. They listened to what I was asking for and did not put pressure on me for something I didn’t want or need. Also, they w finding the right car for me. They listened to what I was asking for and did not put pressure on me for something I didn’t want or need. Also, they were quick to get me the information I asked for, no beating around the bush or keeping me there with a lot of back and forth to try and negotiate the deal. I recommend them 100% More

Dealership was on time and ready for my car when I arrived. Service was the exact time as told. arrived. Service was the exact time as told. More

The dealership and staff are excellent and can’t do enough for you I would recommend anybody to use this dealership enough for you I would recommend anybody to use this dealership More

Absolutely fantastic! Friendly, fast service and I received a video of the work done, so I understood exactly what was accomplished. I really appreciated their efforts t Friendly, fast service and I received a video of the work done, so I understood exactly what was accomplished. I really appreciated their efforts to expedite my service since I live several hours from the dealer. More

Great people. Friendly and very professional. Did a great job on my car while I read a book in the showroom Friendly and very professional. Did a great job on my car while I read a book in the showroom More

Wonderful staff very friendly and always there to help love my suv. Always clean and friendly love my suv. Always clean and friendly More

I brought my 2024 VW Atlas into the service center for a routine oil change and a warning light inspection. During the visit, I was sent a quote recommending that I replace all four tires. The inspection re routine oil change and a warning light inspection. During the visit, I was sent a quote recommending that I replace all four tires. The inspection report listed my tread depths as 5/32” and 4/32”, suggesting they were near the end of their life. The problem? One of those tires had just been replaced in April and measured 9/32”. The service department didn’t know that. When I questioned the recommendation, I received several explanations for why the measurements might have been wrong. Eventually, they remeasured the tires and found that the original inspection was inaccurate. They also discovered the tires had different inflation pressures, and the new measurements didn’t match what the technician had documented. Based on how this unfolded, I have a hard time believing the original recommendation was made in good faith. It certainly feels like I was being sold four tires that I didn’t actually need. I’m really disappointed with my experience at Grand Junction Volkswagen. If you’re having your vehicle serviced there, I’d recommend asking questions and verifying any major repair recommendations before approving the work. More