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Grand Junction Volkswagen
Grand Junction, CO
960 Reviews
Your premier Western Slope Volkswagen dealership!
Grand Junction Volkswagen, located at 653 Market Street in Grand Junction, CO, is your premier retailer of new and used Volkswagen vehicles. We are also proud to serve Glenwood Springs, Telluride, Moab, and surrounding areas. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Volkswagen vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 960 reviews
January 05, 2020
At the dealership I experienced a wonderful no pressure salesman, Frank the Tank, who was kind and courteous, personable, friendly, and really made me feel comfortable in my first car buying experience at salesman, Frank the Tank, who was kind and courteous, personable, friendly, and really made me feel comfortable in my first car buying experience at a dealership. I would highly recommend, my sales associates, Frank and Travis, and Financial expert Chris, really made an excellent team. More
by Christa
Employees Worked With
Travis Brown, Chris Matlock, Frank Palmisano
December 30, 2019
purcahsed a TDI Passat Looking for a diesel vw, found the car on dealers web page, went out and test drove with Gary Friday evening. Got pre-approved with my credit union an Looking for a diesel vw, found the car on dealers web page, went out and test drove with Gary Friday evening. Got pre-approved with my credit union and went out and purchased it on Monday. Easy going staff no hassle, no haggle...pretty much in and out. Would consider buying here again. More
by shaynejolene
Employees Worked With
Chris Matlock, Gary Sprague
December 28, 2019
Bought our 3rd Volkswagen car from Grand Junction VW. Skyler Marx made the process easy and stress free! He was super knowledgeable and has excellent customer service! We love the new car! Skyler Marx made the process easy and stress free! He was super knowledgeable and has excellent customer service! We love the new car! More
by april.durnez
Employees Worked With
Skyler Marx
December 28, 2019
Very professional and efficient We purchased a Legacy earlier this year, they did a great job, service then was exceptional, now we were back to upgrade to a Forester and they worked We purchased a Legacy earlier this year, they did a great job, service then was exceptional, now we were back to upgrade to a Forester and they worked with us again very professionally, courteously, and efficiently. Travis, Skyler and Chris worked as a great team to find us what we were looking for and processed the transaction with great speed and efficiency and got us into our new vehicle and out the door. Thanks again!!! Pat and Leslie Hughes More
by patandlesliehughes
Employees Worked With
Travis Brown, Chris Matlock, Skyler Marx
December 24, 2019
Absolutely terrible customer service. We have been taking our cars to VW forever and in the past year they’ve gotten a whole new staff and it’s a miracle they are still in business. I took my diesel SUV to g our cars to VW forever and in the past year they’ve gotten a whole new staff and it’s a miracle they are still in business. I took my diesel SUV to get serviced (specifically to get the AdBlue topped off) before a long road trip to Wyoming. We set off on our trip and my sensor goes off telling me i’m almost out of AdBlue and my engine will be shutting down soon, we check and sure enough they didn’t put any in (we also checked for leaks and there were none-the dealer in Wyoming also confirmed there were no leaks). So we call from the-middle-of-nowhere Wyoming and speak to the service manager (Alex?) and he was absolutely terrible. He was rude on the phone, saying that i was lying because if I paid for a service it happened and this wasn’t their fault. I asked what we should do to keep the car running to make it to the next town and he told us to figure it out on our own. I also asked where the nearest dealer was and he said just call around and basically told us we were going to break down due to their negligence and it wasn’t his problem so we were xxxx out of luck. I am extremely disappointed in their service, and in the managers professionalism and customer service. I recommend no one take a vehicle there ever. They clearly don’t know what they’re doing in service and their staff and management don’t care about your business anyway. The dealer in Wyoming was extremely helpful, we called and they told us step by step what we needed to do to keep the car running so we were able to make it to them. Once we arrived they got us in immediately and even cancelled their afternoon appointments to accommodate us. They were all extremely pleasant and kind to us and our three dogs while we were waiting at their facility. Now THATS how customers should be treated. Thanks Freemont Volkswagen for cleaning up the mess Grand Junction VW made! More
by isabel_garner
Employees Worked With
Kenzie King
December 23, 2019
Great experience working with Skyler Marx and Chris Matlock. They were kind, transparent, smart and funny. They also took time to discuss fine print details on financing and owner operating tips. Time Matlock. They were kind, transparent, smart and funny. They also took time to discuss fine print details on financing and owner operating tips. Time well spent! More
by Mollybmossis
Employees Worked With
Sean Cholas, Chris Matlock, Shawn Harrison, Kenzie King, Skyler Marx
December 21, 2019
My experience today with Gary Sprague was by far my best experience I’ve ever had buying a car. Knowledgeable, friendly, accommodating are a few words that come to mind when I think about my experience. G experience I’ve ever had buying a car. Knowledgeable, friendly, accommodating are a few words that come to mind when I think about my experience. Gary you made buying a car fun today thank you! More
by Nick K
Employees Worked With
Chris Matlock, Gary Sprague
December 20, 2019
Gary Sprague was a huge help in getting our daughter a new car. All the associates at grand junction Volkswagen rock. Keep up the great work. new car. All the associates at grand junction Volkswagen rock. Keep up the great work. More
by etpete2003
Employees Worked With
Sean Cholas, Travis Brown, Chris Matlock, Kenzie King, Gary Sprague
December 10, 2019
Well pleased The people were very friendly. When service package came up my husband felt as though we were being pressured to buy it. Our salesman was very knowle The people were very friendly. When service package came up my husband felt as though we were being pressured to buy it. Our salesman was very knowledgeable and answered all my question. Will work with Stephen again. More
by mrstortz816
Employees Worked With
Stephen Peters, Travis Brown, Chris Matlock
December 06, 2019
Professional, friendly, knowledgeable We purchased our dream family vehicle with this team and are very pleased with our experience. We worked with Frank "the Tank" and Chris throughout th We purchased our dream family vehicle with this team and are very pleased with our experience. We worked with Frank "the Tank" and Chris throughout the sales and financial closure process. They were both professional, friendly, and honest. We are also pleased with the value of our purchase and believe we were able to find a great deal on a beautiful new vehicle for our family. We highly recommend this dealership and this team of professionals. More
by Gulbrann
Employees Worked With
Chris Matlock, Frank Palmisano
