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Grand Junction Volkswagen

Grand Junction, CO

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950 Reviews
Your premier Western Slope Volkswagen dealership! Grand Junction Volkswagen, located at 653 Market Street in Grand Junction, CO, is your premier retailer of new and used Volkswagen vehicles. We are also proud to serve Glenwood Springs, Telluride, Moab, and surrounding areas. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Volkswagen vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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653 Market St

Grand Junction, CO

81505

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Showing 950 reviews

January 05, 2020

At the dealership I experienced a wonderful no pressure salesman, Frank the Tank, who was kind and courteous, personable, friendly, and really made me feel comfortable in my first car buying experience at More

by Christa
Recommend Dealer
Yes
Employees Worked With
Travis Brown, Chris Matlock, Frank Palmisano
December 30, 2019

purcahsed a TDI Passat Looking for a diesel vw, found the car on dealers web page, went out and test drove with Gary Friday evening. Got pre-approved with my credit union an More

by shaynejolene
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Matlock, Gary Sprague
December 28, 2019

Bought our 3rd Volkswagen car from Grand Junction VW. Skyler Marx made the process easy and stress free! He was super knowledgeable and has excellent customer service! We love the new car! More

by april.durnez
Recommend Dealer
Yes
Employees Worked With
Skyler Marx
December 28, 2019

Very professional and efficient We purchased a Legacy earlier this year, they did a great job, service then was exceptional, now we were back to upgrade to a Forester and they worked More

by patandlesliehughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Brown, Chris Matlock, Skyler Marx
December 24, 2019

Absolutely terrible customer service. We have been taking our cars to VW forever and in the past year they’ve gotten a whole new staff and it’s a miracle they are still in business. I took my diesel SUV to g More

by isabel_garner
Recommend Dealer
No
Employees Worked With
Kenzie King
Jan 03, 2020 -

Grand Junction Volkswagen responded

Dear Mrs. Garner: This is Ron Bubar, owner of Grand Junction Volkswagen. I am disappointed your vehicle failed while traveling. Your comment, “they didn’t put any [AdBlue] in” is not accurate; we did fill your Volkswagen to capacity with AdBlue. Regarding your comment “staff and management don’t care about your business anyway” is also not accurate. We are concerned about you and your vehicle to the point that we contacted Freemont Volkswagen, spoke with their staff to ensure the vehicle failure was not a result of our service, and it was not. A sensor failed causing your travel interruption. Freemont Volkswagen also provided a copy of the repair order, which outlines their effort. Their technician writes “I checked the level of the AdBlue and found it to be full. I then checked the quality of the AdBlue with refractometer and found the quality passes its test.” Further he writes “I checked and found faults in the ECM and found fault stored for P207F for reductal quality performance, P20EE SCR CAT below efficiency and P204F reductant consumption to low.” Mrs. Garner, if you would like to discuss this with me, or if any other person would care to contact me regarding our service department, I can be reached on my cell phone: (970) 778-9577. Thank You & Best Regards - Ron

December 23, 2019

Great experience working with Skyler Marx and Chris Matlock. They were kind, transparent, smart and funny. They also took time to discuss fine print details on financing and owner operating tips. Time More

by Mollybmossis
Recommend Dealer
Yes
Employees Worked With
Sean Cholas, Chris Matlock, Shawn Harrison, Kenzie King, Skyler Marx
December 21, 2019

My experience today with Gary Sprague was by far my best experience I’ve ever had buying a car. Knowledgeable, friendly, accommodating are a few words that come to mind when I think about my experience. G More

by Nick K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Matlock, Gary Sprague
December 20, 2019

Gary Sprague was a huge help in getting our daughter a new car. All the associates at grand junction Volkswagen rock. Keep up the great work. More

by etpete2003
Recommend Dealer
Yes
Employees Worked With
Sean Cholas, Travis Brown, Chris Matlock, Kenzie King, Gary Sprague
December 10, 2019

Well pleased The people were very friendly. When service package came up my husband felt as though we were being pressured to buy it. Our salesman was very knowle More

by mrstortz816
Recommend Dealer
Yes
Employees Worked With
Stephen Peters, Travis Brown, Chris Matlock
December 06, 2019

Professional, friendly, knowledgeable We purchased our dream family vehicle with this team and are very pleased with our experience. We worked with Frank "the Tank" and Chris throughout th More

by Gulbrann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Matlock, Frank Palmisano
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