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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.3
422 Reviews

422 Reviews of Graff Chevrolet Company - Service Center

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September 15, 2023

So helpful to work with me on pricing, down payment, and financing. Anthony was so great to deal with. More

by SKYESMOM47
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 21, 2023 -

Graff Chevrolet Company responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

September 15, 2023

Great people to do business with Fast and efficient service with a smile I’ll be back for more More

by MALCOM_SIMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Graff Chevrolet Company responded

Hi Malcom, We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

September 12, 2023

Excellent customer service provided by Rodney Roger's. His positive attitude and effective communication ensured a positive experience. More

by NA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers 5 stars
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Sep 13, 2023 -

Graff Chevrolet Company responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rodney. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 11, 2023

I came in had my car serviced. Was happy with it. I wish the young lady would smile. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Graff Chevrolet Company responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 10, 2023

Jason in service always goes above and beyond for me. I'm older and disabled for the biggest part but Jason ALWAYS makes me happy that I purchased my truck at Graff Chevrolet! More

by JWJOYBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 08, 2023

Showed up unannounced for oil change lube and tire rotation. Out to door in less than an hour. Fantastic. More

by rt parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Graff Chevrolet Company responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Graff Chevrolet

September 08, 2023

The staff was extremely kind and courteous. They performed my service in a reasonable and timely fashion. More

by NIVLEKBRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Graff Chevrolet Company responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Graff Chevrolet

September 01, 2023

Didn't have to wait too long for oil change. Customer service was pretty good. More

by PATVASQUEZ53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2023

Pleasant greetings upon arrival. Helped right away. Rodney was super helpful and answered any questions that was asked. More

by CHENELLE0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
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Sep 13, 2023 -

Graff Chevrolet Company responded

Hi, Your experience with Rodney is just the beginning of your wonderful Graff Chevrolet experience. If you ever have any questions, give us a call or better yet stop by!

August 30, 2023

Fast and friendly service. Very helpful. I would recommend to my friends and family anytime. More

by Taye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Report | Print
Sep 13, 2023 -

Graff Chevrolet Company responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Graff Chevrolet

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