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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.3
423 Reviews

423 Reviews of Graff Chevrolet Company - Service Center

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December 05, 2023

The lady at the desk when you arrive is not too friendly. Doesn't greet you More

by TKEMPBROWN03
Recommend Dealer
Yes
December 05, 2023

Very poor follow up. Sales guy was terrible about follow through with what he said. Manager was ok but at the end he quit calling back More

by DAVIDMARVIN
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Alonzo Cano
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Friendly technicians. Clean waiting area. Like that there is a shuttle if needed. I appreciate reminders when time for next service. More

by VDAY1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Not good Bad It was not good bc I needed a co singer and I was trying to do it myself More

by JOHNMARTEL18
Recommend Dealer
No
November 30, 2023

Great service and attention to detail. very satisfied Will certainly continue using Graff for the future More

by D.DIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Ethan was nice person help me out with my first buy truck He went set by set on the purchase More

by BM033358
Recommend Dealer
Yes
Employees Worked With
Ethan Awe
November 29, 2023

I don’t like the dealership itself that much but I do like the service department More

by EORNELASRINCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason I think from the service department
November 26, 2023

don't like that there is never any loaners, when car in shop days. thanks More

by CNANAMORALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2023

Everything seems cool, just wish my oil change didn't take over an hour. Everything seems cool, I just wish my oil change didn't take over an hour to complete. More

by JRVFERNANDO89
Recommend Dealer
Yes
November 21, 2023

Got the appointment time and day via online that worked for my schedule. Rodney is always friendly and thorough in explaining service. More

by LEORAWILLIAMS5
Recommend Dealer
Yes
Employees Worked With
Rodney
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