Graff Chevrolet Company - Service Center

After using this service department for the second time. I'm very disappointed. They constantly lie to you by giving you misinformation. I went back and checked my road hazard plan and realized that the se I'm very disappointed. They constantly lie to you by giving you misinformation. I went back and checked my road hazard plan and realized that the service advisor lied to me and charged me for services covered under my contract. I have purchased from bigger dealerships in the past and I think Graff Chevrolet nickel and dimes you for every penny they can get. Either the staff is uneducated on their contracts or they are lazy and just want to get you out of the building. More

After using this service department for the second time. I'm very disappointed. They constantly lie to you by giving you misinformation. I'm very disappointed. They constantly lie to you by giving you misinformation. More

The service department is on point but your finance department not so good. Communication with this department and the lack of customer service will definitely make me buy from other dealership, i unde department not so good. Communication with this department and the lack of customer service will definitely make me buy from other dealership, i understand being busy, we all are. Do better! More

Paid $411 dollars for new front brake pad and turn rotors… been there 3 times after the fact and breaker still squeek… Beyond disappointing!!! rotors… been there 3 times after the fact and breaker still squeek… Beyond disappointing!!! More

They were friendly and nice, just didn't have a loaner for me to use The work they did was good for me to use The work they did was good More

Everyone is so friendly. I appreciate bringing my truck here for service and repairs. Thanks, Graff. I appreciate bringing my truck here for service and repairs. Thanks, Graff. More

Rude and did not explain things correctly. They didn't even know where my vehicle was parked at. I will never be coming back. They didn't even know where my vehicle was parked at. I will never be coming back. More

Ok. ...I keep coming back I guess the dealership is OK as I keep coming back for service. ...I keep coming back I guess the dealership is OK as I keep coming back for service. More

The staff was courteous. The repairs were quickly diagnosed and repairs completed quickly as well. The repairs were quickly diagnosed and repairs completed quickly as well. More

Efficient and good service, got my car out way sooner than I was quoted. Thank you. than I was quoted. Thank you. More