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Graff Chevrolet Company
Grand Prairie, TX
576 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 576 reviews
January 21, 2025
Very professional yet maintain that personal touch to let you know they value you and not just your money . you know they value you and not just your money . More
by RICHARD.LIPSCOMB
Verified CustomerEmployees Worked With
January 20, 2025
I love Graffs Chevrolet. They take care of me and my family in a timely manner. I use to take it to the Irving location but they would take so long. Thank you Graffs. They take care of me and my family in a timely manner. I use to take it to the Irving location but they would take so long. Thank you Graffs. More
by BYRNE_GARCIA
Employees Worked With
January 20, 2025
They responded quickly to my complaint and resolved my issue in a timely manner l issue in a timely manner l More
by groversimpson.79
Employees Worked With
January 20, 2025
I always get good service from the folks at Graff The staff Is helpful, and the place is clean and well cared for. staff Is helpful, and the place is clean and well cared for. More
by TONG-D
Employees Worked With
January 17, 2025
Worst customer service every single time we have to go and take our car for a check up ! Unfortunately we cannot change our location to do service to our vehicle. They take for ever to get to you . I was and take our car for a check up ! Unfortunately we cannot change our location to do service to our vehicle. They take for ever to get to you . I was waiting for over 40 minutes for someone to assist over the phone and when finally I got someone on the phone they told me that they couldn’t give me an update because my adviser wasn’t in that day and no other adviser could not give me an update on my vehicle ! How is that even possible doenst every adviser have access to all customers !!! Can’t wait to upgrade my vehicle in another dealership and get a better experience! More
by NAYELIPALACIOS993
Employees Worked With
January 16, 2025
Customer service should be first priority, updates on vehicles are much appreciated, I had to be calling for updates, it should've been the other way around vehicles are much appreciated, I had to be calling for updates, it should've been the other way around More
by VILANOJAVIER
Employees Worked With
January 14, 2025
Great dealership. Superb people. Large selection of vehicles. Had to come to Graff from the west coast to find the vehicle I exactly wanted. Called Graff. They ha Superb people. Large selection of vehicles. Had to come to Graff from the west coast to find the vehicle I exactly wanted. Called Graff. They had it waiting for me when I arrived. Treated us very well in all aspects of purchasing a vehicle. I highly recommend them. Quick, efficient, professional - and extremely friendly. A please to do business with! More
by REXMCMILLIAN
Employees Worked With
Victor
January 14, 2025
The sales staff and service department at Graff Chevrolet are a top notch team. Professional in every way, they go above and beyond to help you get in the car of your choice at your financial goals. are a top notch team. Professional in every way, they go above and beyond to help you get in the car of your choice at your financial goals. More
by Ben
