Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Graff Chevrolet Company
Grand Prairie, TX
624 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 624 reviews
August 19, 2023
I am very pleased with my service at this facility. Rodney was amazing and kept me updated, always took my calls and my car.., just wow.. it was like getting a new car back!! Thank you Rodney and your Rodney was amazing and kept me updated, always took my calls and my car.., just wow.. it was like getting a new car back!! Thank you Rodney and your team at Graff Chevrolet for making a very unpleasant situation as comfortable amd easy going as possible. Also for doing a bang up job! More
by TAIRAMAY1
Verified CustomerEmployees Worked With
Rodney
August 19, 2023
Excellent service, no long wait and people are very nice. Will definitely recommend Graft to my friends and neighbors for purchasing a vehicle. Will definitely recommend Graft to my friends and neighbors for purchasing a vehicle. More
by MJSUBER
Employees Worked With
August 16, 2023
I was upset that there is never a loaner to drive but my service advisor was real, nice, and I got my recall work, an oil change talken care of in record time. Great job Jason and service tech.!!!! service advisor was real, nice, and I got my recall work, an oil change talken care of in record time. Great job Jason and service tech.!!!! More
by JWJOYBUG
August 15, 2023
Really good service and good customer service as well, it’s been a great experience it’s been a great experience More
by MANGAUSIN97
Employees Worked With
August 15, 2023
Everyone that helped did a great job and I was satisfied with how they handled getting me my car and helping with the trade! with how they handled getting me my car and helping with the trade! More
by LAUREN.HUCK21
August 13, 2023
I dropped my truck off on Monday and picked it up on Thursday. In that time all that was done was an oil change. The issue wasn’t fixed or even addressed Thursday. In that time all that was done was an oil change. The issue wasn’t fixed or even addressed More
by SA3N1
Employees Worked With
Rodney
August 13, 2023
Graff did a good job, I am very happy about that. They care customers and vehicles really. They care customers and vehicles really. More
by PATNGN68
Employees Worked With
August 12, 2023
All I needed this go around was an oil change and got in and out quickly. and out quickly. More
by Anne
Employees Worked With
Other Employees :
The picture does not look like the man who waited on me.
August 10, 2023
The reason I have purchased my last 3 Chevy Silverados is because of the people who work or used to work (two of them have retired) at Graff Chevrolet. My service advisor this trip was Jason and he did an ou because of the people who work or used to work (two of them have retired) at Graff Chevrolet. My service advisor this trip was Jason and he did an outstanding job of getting my truck in to get it serviced. Then he was on top of keeping me updated as things progressed with it. One great big thank you to you Jason from a very satisfied 7 year customer of Graff Chevrolet. More
by TEXAS8BALLER68
Employees Worked With
Jason the service writer.
August 10, 2023
Fast and friendly Great atmosphere Everyone friendly Honest people with great customer service and attitudes Good Feeling Honest people with great customer service and attitudes Good Feeling More
by MALCOM_SIMONS
