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Graff Chevrolet Company
Grand Prairie, TX
603 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 603 reviews
July 28, 2023
Professional with assisting me get a new truck and keeping me updated on the progress. Esmeralda is a good salesperson and Rodney and Phillip are true professionals that are very knowledgeable about t keeping me updated on the progress. Esmeralda is a good salesperson and Rodney and Phillip are true professionals that are very knowledgeable about their work! More
by LOPEZLASARO
Verified Customer
July 28, 2023
I buy and service all my vehicles at Graff Chevrolet. They’re family owned and really care about their customers. They’re family owned and really care about their customers. More
by Perez
July 28, 2023
Friendly knowledgeable people and easy appointments on the app. I like being able to see what my services ate the app. I like being able to see what my services ate More
by SHART2006
July 27, 2023
Good people doing a great job of helping and keeping there customers informed of the status of their car. there customers informed of the status of their car. More
by COLLINSCLIFF
Employees Worked With
Other Employees :
Rodney Rogers I give him 10 stars
July 26, 2023
Was super helpful and got me everything I needed and wanted. Will definitely be going back again! wanted. Will definitely be going back again! More
by ZACHARY_MOLINA
Employees Worked With
Other Employees :
Carlos Ordaz
July 25, 2023
Bought my car in Feb CASH and still didn't receive my title because of an error they made. The DMV sent it back 3/10/23 for them to correct and they have yet to do so. I've called them about them numerou title because of an error they made. The DMV sent it back 3/10/23 for them to correct and they have yet to do so. I've called them about them numerous times.But its like talking to a wall. Not to mention it was in the shop for 3 months as soon as I bought it. Absolutely the worst car experience I've ever had. Empty promise after empty promise!!! DO NOT BUY A CAR HERE!!!!! More
by Souriashamia
July 25, 2023
Always friendly service! Appreciate that they inform you of needed services to get permission instead of just doing them snd charhing you afyetwards. Appreciate that they inform you of needed services to get permission instead of just doing them snd charhing you afyetwards. More
by BRUNFY
Employees Worked With
July 25, 2023
Caution to all potential buyers: Exercise extreme caution when dealing with this dealership. My personal experience has been nothing short of disappointing and frustrating. I was forced to escalate m caution when dealing with this dealership. My personal experience has been nothing short of disappointing and frustrating. I was forced to escalate my issue to upper management just to cancel an extended warranty, despite sending them multiple emails. What's more disheartening is that I am still waiting for over six weeks to receive my $10k equity check back. This delay is completely unacceptable and reflects poorly on the dealership's integrity. In light of my ordeal, I strongly advise everyone to steer clear of this unscrupulous dealership. Their actions are a disservice to the reputation of all dealerships, and I urge you to avoid them at all costs. More
by Hard rock
Employees Worked With
Phillip
July 25, 2023
Great service . Been dealing with Rodney Rogers ; their service writer , and he always takes good care of my vehicle needs . Been dealing with Rodney Rogers ; their service writer , and he always takes good care of my vehicle needs . More
by ROBBIENORRIS
Employees Worked With
Rodney Rogers
