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Graff Chevrolet Company
Grand Prairie, TX
1,059 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,059 reviews
May 21, 2025
They are not professional at service department when I called they said they would have the truck ready that day and they did not. They also kept hanging up on my phone calls. I talked to Carlos the manag called they said they would have the truck ready that day and they did not. They also kept hanging up on my phone calls. I talked to Carlos the manager he said he would call me back never did overall I had the worst experience with graff Chevrolet. I do not recommend More
by lewisorna56
Verified CustomerEmployees Worked With
May 21, 2025
Reliable on picking up vehicle when promised trust on service and always on top of reminders for service needed very curtious always service and always on top of reminders for service needed very curtious always More
by bakermari79
Employees Worked With
May 18, 2025
Bad customer service . No communication with me about my vehicle. Never got a call from the person in charge of my vehicle to let me know what was wrong with it. I had to c No communication with me about my vehicle. Never got a call from the person in charge of my vehicle to let me know what was wrong with it. I had to call and even then I didn’t get any information. My vehicle sit in your parking lot for a bet at least 2 weeks. Never told me how busy they were or how long it would take for it get service. Not happy at at! More
by ADRIANNASANGAR
Employees Worked With
Don’t remember
May 18, 2025
The staff were courteous and helpful throughout each phase of the truck that I purchased. phase of the truck that I purchased. More
by SWILLIAMSBBC
May 09, 2025
I bring my truck and they never fix it and the truck has waranty the truck was there 5 months waranty the truck was there 5 months More
by LILIANNAORD
Employees Worked With
May 08, 2025
They were a standard dealership who did what they said they would do. The pricing was within market value. they would do. The pricing was within market value. More
by WILLMAXWELL.USMC
May 08, 2025
Quick service, very friendly told exactly what was needed to repair the vehicle. Would recommend again to repair the vehicle. Would recommend again More
by LONE_WOLF73
Employees Worked With
May 07, 2025
Was not satisfied I was told one price and got charger more plus I was told that I was going get a big discount and I didn’t they had my car over a month . more plus I was told that I was going get a big discount and I didn’t they had my car over a month . More
by SELESTINEFEAR2
Employees Worked With
