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Graff Chevrolet Company

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.3
621 Reviews
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1405 E Main St

Grand Prairie, TX

75050

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Showing 622 reviews

December 01, 2023

Friendly technicians. Clean waiting area. Like that there is a shuttle if needed. I appreciate reminders when time for next service. More

by VDAY1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 30, 2023

Great service and attention to detail. very satisfied Will certainly continue using Graff for the future More

by D.DIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 29, 2023

Ethan was nice person help me out with my first buy truck He went set by set on the purchase More

by BM033358
Recommend Dealer
Yes
Employees Worked With
Ethan Awe
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November 29, 2023

I don’t like the dealership itself that much but I do like the service department More

by EORNELASRINCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason I think from the service department
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November 26, 2023

Don't remember meeting a Carlos. I dealt with Alonzo and Albert. The truck detailing sucked fingerprints on it marker on Mirror and the damaged my driver side mirror getting it off. More

by JLINNJR23
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Romero
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November 26, 2023

Not real happy after getting home looking over everything I don’t think i got my gms discount More

by HERRINR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 26, 2023

don't like that there is never any loaners, when car in shop days. thanks More

by CNANAMORALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
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November 24, 2023

Very impressed about the dealer that helped. He talked about the future of owning the vehicle and how they could fix the dent for me More

by achurchill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Ordaz
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November 23, 2023

Everything seems cool, just wish my oil change didn't take over an hour. Everything seems cool, I just wish my oil change didn't take over an hour to complete. More

by JRVFERNANDO89
Recommend Dealer
Yes
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November 21, 2023

Got the appointment time and day via online that worked for my schedule. Rodney is always friendly and thorough in explaining service. More

by LEORAWILLIAMS5
Recommend Dealer
Yes
Employees Worked With
Rodney
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