Graff Chevrolet Company
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 526 reviews
Great service . Been dealing with Rodney Rogers ; their service writer , and he always takes good care of my vehicle needs . Been dealing with Rodney Rogers ; their service writer , and he always takes good care of my vehicle needs . More
Always friendly service! Appreciate that they inform you of needed services to get permission instead of just doing them snd charhing you afyetwards. Appreciate that they inform you of needed services to get permission instead of just doing them snd charhing you afyetwards. More
Bought my car in Feb CASH and still didn't receive my title because of an error they made. The DMV sent it back 3/10/23 for them to correct and they have yet to do so. I've called them about them numerou title because of an error they made. The DMV sent it back 3/10/23 for them to correct and they have yet to do so. I've called them about them numerous times.But its like talking to a wall. Not to mention it was in the shop for 3 months as soon as I bought it. Absolutely the worst car experience I've ever had. Empty promise after empty promise!!! DO NOT BUY A CAR HERE!!!!! More
I am not able to rate Carlos, I do not know who Carlos Ordaz is? I will say I would love to be contacted by someone high up in Graff Chevy regarding my finance contract. Albert was no help and, once I sig Ordaz is? I will say I would love to be contacted by someone high up in Graff Chevy regarding my finance contract. Albert was no help and, once I signed on the dotted line he didn’t care about me as a person. He directed me to speak with Phillip and I will on Tuesday(7/25). My finance company said it was ok to rewrite my contract and add the down payment to the finance total but I can not seem to get any assistance with Graff completing this addendum but Albert was ok with removing an unwanted warranty from the finance contract but won’t assist me in any other way. I just need someone to call me and contact my finance company who said only the dealer can resubmit the contract repackaged. Eve More
Very helpful and took care of us, no charge Thanks for being very kind to us being very kind to us More
The dealership was clean and had refreshments while you wait. Everyone was attentive and helpful. Diego was especially great. He explained everything thoroughly and was patient while we worked out negotiat wait. Everyone was attentive and helpful. Diego was especially great. He explained everything thoroughly and was patient while we worked out negotiations to get me the deal I wanted. More
Wonderful experience! Diego was very helpful and insightful! He found me the perfect vehicle and was patient with me throughout the entire process! I have shopped at other Diego was very helpful and insightful! He found me the perfect vehicle and was patient with me throughout the entire process! I have shopped at other dealerships and I have never felt more welcomed by Diego and the Graff Chevrolet team! Go see Diego for the best car buying experience! More
Courteous Respectful Intelligent Friendly He knows perfect vehicle for you n or Family patient Thank you Diego I'm a customer correct paper n documents always makes things smoother Graff employees Tha perfect vehicle for you n or Family patient Thank you Diego I'm a customer correct paper n documents always makes things smoother Graff employees Thankyou Diego and all GRAFF CHEVROLET TEAM for your patient Guidance n proper vehicle for myself and Family 🙏❤️ More